After the 9.0 -update my Bluetooth stopped workin. Had to pair a device again but the phone refuses to connect automaticly.
I have BlueTooth problems too. Specifically for BT devices that use BLE (BlueTooth Low Energy) mode. When I try to connect to the device the BT service is switched off and will be switched on again after a few seconds. This is reflected by the BT status in the top-down menu.
However a BT head set using BT Classic services works.
Is that the same behaviour with your device?
I contacted Nokia support via chat. They where not really interested in the details I told them. Only pre-formed answers. And the usual delete-cache-system-reset answer. As that did not help, they told me they will inform developers. No ticket number no other questions. Nothing. When I ask how this will proceed I received the pre-formed message that they can't tell anything. They really show you that they care as much as /dev/null.
As I need proper BT functionality for work I will turn in the device the next days. Having a bad customer support and breaking the customers devices by software update is a bad combination and not suitable for professional work.
I doubt it there will be a fast response. It will take several weeks for a new roll out. And the way Nokia seems to handle customer feedback they might not notice this BLE problem as a real issue. As a consequence chances are good that the next update will not fix it.
Colleague had the same problem of a broken BT with a Huawei after an update. Even after a couple of updates it was never addressed. Same poor experience with their support as I had with Nokia's.
Same here, After the update the phone doesn't connect to my Garmin Fenix 3 HR. It does connect to the Volvo audio system, but the sound isn't transmitted through the handsfree connection.
Untill now I was quitte pleased with the performance of the phone, however a proper connection with the Handsfree system is essential.
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