Screen stays black

The screen of my Nokia 7 Plus stays off / black when activating the phone. The phone is active and takes photos, reacts to finger scan etc.

Screen stays black

The screen of my Nokia 7 Plus stays off / black when activating the phone. The phone is active and takes photos, reacts to finger scan etc. But the screen does not turn off. This happens more regular (4-5 a week) after upgrading to 9 Pie. We have two units in our household that have the same problem. Is this a known problem? TA-1046 purchased in Switzerland. 

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