USB not detecting while connected to computer

rathish

The week after i purchased the device, i was able to access my files connecting the USB cable to computer.And later on when i connected, it did'nt show me the options in the notification panel. its just charging the device other than that i dont see anything...

nitinkachare

Just Go to Developer Options there is option USB Debugging makebit enable then you can access your phone files on computer just aware that whenever your device get lock your files won't see on computer.If You doesn't have developer Option.Then just Goto About Phone and tap thrice on Build Number.

rathish

I have tried that option but it aint recognise yet...

even though if i unlock my device and check my notification panel i don't see any options like this 

nitinkachare

Tap on Connected as a Media Device.There is a pop up option then select appreciate option.I think you have samsung device so i didn't get idea about pop up menus.you can share pop up screenshot with me i am definitely help you.

rathish

no actually i use nokia 6.1 ,  that screenshot is from google.  the pop up menu doesn't even show for me 

gizmo

turn on developer option and click on select usb configutation and set it on MTP (media transfer protocol)

[img]https://i.imgur.com/u4U7Zjs.png?1[/img]

[img]https://i.imgur.com/YUrSr2f.png[/img]

rathish

I have even tried this method , but still didn’t get it

gizmo

connect your nokia to the PC and open device management and search for portable devices and check if there is no exclamation mark! at the Nokia 6.1, there is an exclamation mark click then right mouse and choose update driver and choose automatissch.if it still works then remove the Nokia 6.1 driver and then have it reinstalled.

nitinkachare

Just Goto Settings>System>Developer Options>Default USB Configuration> Set as File Transfer.If you have windows 7 then it will works it's not working on Windows xp.

gizmo

he has already tried that but it does not work ..... at least what I think of his previous post

rathish

But i also tried using it in my friends laptop but still i had to face the same issue. 

i have to try updating my drivers either, hopefully it should work...

Baj

I have the same problem. Nokia-6 phone suddenly stopped being recognized by PC when plugged in USB. I tried the development options - "USB debugging" - didn't worked. From Windows side I can see only "USB device not recognized" message and "A request for the USB device descriptor failed." in Device Manager. This is very well used phone from less of one year. Nothing to do with the previous Nokia phones. Very disappointing!

KLUS

(1) Go to C:\Windows\INF

(2) Type "wpdmtp.inf" in the search bar provided to the right of the address bar in Windows 10.

(3) Once you found it, just right click on it and select install. It will take a very few seconds.

(4) Connect your device to the pc.

Rohit16

Hi Ratish,
I am faxing.exactly.same issue with Nokia 8.1
Unable to fix it so far.

If.you have any lead please let me know.

user1533704818448

same here as well

IshantEI

I can not connect my new Nokia 6.1 with pc all things are done file transfer and usb debug but still can not
Instead it Showing this CD drive option while connection and yellow exclamation mark
Pls help
<img src="https://us.v-cdn.net/6031042/uploads/editor/l2/r31pwzh3elmk.jpg" alt="">

IshantEI

<blockquote class="Quote">
<div class="QuoteAuthor"><a href="/profile/nitin%20kachare">nitin kachare</a> said:</div>
<div class="QuoteText">Just Goto Settings>System>Developer Options>Default USB Configuration> Set as File Transfer.If you have windows 7 then it will works it's not working on Windows xp.</div>
</blockquote>
Not helping

IshantEI

<img src="https://us.v-cdn.net/6031042/uploads/editor/iu/ifnrn1yp4g5o.jpg" alt="">it is showing cd drive when I connect my phone to pc no file transfer is going on

whatever9

Are you inserting it into a hub, or directly into your computer? I'm on linux, but when I connect my phone into my hub (that has other devices connected too), the OS is complaining about insufficient something-resource (i forgot what exactly, and I'm lazy to check it), and it seems to require direct PC connection to make it work - at least on my machine this seems to be the case.

One more thing: when you connect, make sure that a drive letter is assigned to the phone (unless your are using MTP). Right click on My computer-> Manage-> Drives... you can google the rest (did such things too long time ago to remember still)

Windows sometimes forgets to add a drive letter to new devices, or tries to add one that's already in use...

kiam001

Mybe the USB cable is broken

Sandew Srimal

Does anyone found a solution. I'm also suffering from that problem (nokia 3.2) (i think this is after the security update)

G.R

I dnt have developer option in my Nokia 6.1 plus

Petros Cowie

Hi all, I was having this problem also. Computer not recognizing phone.
Then I realized that some usb cables are only for charging (such as the one that came with my Nokia 5.1) When I used another cable everything worked well!
Hope this simple solution works for you also

NII SOWAH

Hi everyone, so my Nokia 7plus is barely 6months old and everything was working perfectly until 3 days ago. I wanted to transfer some files from the PC then I noticed it was only charging but then not connecting to the PC. I have tried using other cables which I know works but then again it still does not recognise my Phone. I have also tried using my cable with other phones and it works fine. Anyone with a lead on how to fix this problem kindly share. Thanks

Goggs

https://community.phones.nokia.com/discussion/comment/98152#Comment_98152

Goggs

I have a Nokia 8. Same problem, suddenly I can charge my Mobile but it's not recognised (ie it's not listed as a drive and it's not listed in Device manager). No notification when I plug the phone into my desktop (Windows 10) . tries my development options, enabling USB debugging and setting it to File transfer in Default USB configuration.

What's left to try except chucking the **** thing out of the window?

kelvin udufo

I'm also experiencing same issue ,I'm already ****

kelvin udufo

Please Nokia fixed this Asap, my Nokia 6.1 plus is facing similar issues

kelvin udufo

https://community.phones.nokia.com/discussion/comment/131761#Comment_131761

Have you been able to resolve yours

higlander

same problem with nokia 6.1

solved by downloading new driver from

https://devfiles.co/download/Qq3t4bXg/Nokia_USB_Drivers.zip

works fine now

Chuma

I'm also facing this problem on my Nokia 6.1 plus. Please HMD Global fix these incessant problems.