Nokia 8 microphone noise
I am experiencing a loud hissing static noise on my recorded videos. Worse still, when I am making a call the person on the other end is complaining about a loud noise (I can't hear it on my side), which seems to be the same noise I having on my recorded videos.
Nokia 8 microphone noise
I am experiencing a loud hissing static noise on my recorded videos. Worse still, when I am making a call the person on the other end is complaining about a loud noise (I can't hear it on my side), which seems to be the same noise I having on my recorded videos.
It would appear to be a microphone issue, it is not clear if it is hardware or software, as a result I am thinking about returning the phone. Has anyone else experienced this?
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Comments
I have the same problem. It startet one day ago, now the mic is producing noise. When having a phone call, the counterparty doesn't hear a word. The problem is gone when using a head set. So it's probably th ebuilt in mic. Is there a software solution or to I have to sind in the phone?
Thanks I'm advance for your comments
Just to provide an update: I sent in the phone for repair at the store where I bought it, and went back to using an old Blackberry Classic for 2 weeks. The repair report stated that they had done a "screening", which I was told meant that everything behind the screen (including the microphone) was replaced.
Worked fine for about a week.
Then last night, my phone updated from Android 8.0 to 8.1, and today the issue returned: loud static hissing noise when I try to use the phone for calls or video recording.
Basically 100% confirms this is a software issue for me. First Android phone I have ever owned, very unimpressed. Guess I will be getting the Blackberry out of the drawer once again until this is fixed by Nokia or Google...
I have the same problems too. It started after updating to Android 8.1. Several callers to me complained that my Nokia 8 was very noisy almost to the extent of unable to hear what I was saying.
Tried using WhatsApp voice chat and the noise more or less goes away.
My problems seems to have gone after the March 1st, 2018 security update.
I have the March 1st 2018 security update also, but for me the problem still persists. I now make all of my calls via a Bluetooth headset connected to the Nokia 8, or a Samsung Galaxy 7 that I have from work as my second phone! Very disappointed in the Nokia 8, just waiting/hoping that *eventually* Nokia patch the issue.
same problem here, any solution?
I think this is some software problem caused by google app, also explanation on youtube.
Hope this is problem just for google voise assist and next updates it will go.
I spent over 500$ for this phone really like it,really use it for this money but this problem really disapoint, and i see many people face it for looong time. Before i buy phones max 200$ and face no problem
Contacted the Customer Care via chat and after 30 mins of nothing and 15 mins of explaining how dissapointed I'm when this issue is on Nokia forum unanswered for almost a year and their only answer is factory reset (neither soft reset or safe mode helped). Operator told me he has no access here. I've asked if there is anyone in Nokia who has access and is capable of writing some 'We are really sorry' answer to Nokia community forum.
Well, after few mins operator come with suggestion that resolved the issue for me.
Try clearing cache and data of two apps:
For the apps - please go to Settings>>Apps¬if>>See all apps>>Phone>>Storage>>Clear cache and Clear data
Settings>>Apps¬if>>See all apps>>Carrier services>>Storage>>Clear cache and Clear data
That worked for me.
You may want to perform Soft reset after that (Power button + Up button for 10secs until you see powered foby Android). It will refresh app caches (no data loss)
See user1532882104499 ' answer who has given detailed instructions.
Do you mean to restore the default camera settings (there are no separate video settings in the camera app)?
After the Pie upgrade followed by a factory reset, I no longer have any sound issues during calls.
<div class="QuoteAuthor"><a href="/profile/jdan">jdan</a> said:</div>
<div class="QuoteText">@Coldfire
Do you mean to restore the default camera settings (there are no separate video settings in the camera app)?</div>
</blockquote>
Yes, reset settings.