List data access - Oreo

Dear all, I received the Oreo update yesterday and installed it. As it is done on wifi I did not notice any problem at first.

List data access - Oreo

Dear all,
I received the Oreo update yesterday and installed it. As it is done on wifi I did not notice any problem at first. But after a few hours I noticed I can't access Internet if I'm not connected on wifi despite the 4G logo displayed on the screen headline. I can make call and receive SMS. I've checked the status of the network and no problem is reported by the network provider. I've checked the phone settings and all seems to be properly adjusted.
Any idea to help me?

Comments

  • usercub usercub
     /  edited December 2017
    Have you tried to reset your network settings? I did not have a problem with 4g after Oreo,maybe you are a little bit unlucky.
  • user1507208628483 user1507208628483
    ✭✭✭  /  edited December 2017
    What usercub suggested is worth trying, also if you haven't already restarting your phone is worth a try. Failing that you may need to factory reset and set your phone up again. I've personally not had any issues with 3g or 4g data connection after receiving Oreo so I don't think their is a general issue with the firmware. For whatever reason I think it is more likely you've had some bad luck and perhaps something didn't go quite right when it updated. If you make sure all your photos etc are backed up to your Google account a factory reset isn't so painful as it sounds and will often resolve these types of problem. If it doesn't then you would need to take your device into a service centre so they can manually re-flash your firmware.
  • Thanks for your replies. I'll try a factory reset tomorrow, as I need a bit of time free to do so. I'll keep you posted on the result.
  • Fixed.
    Manual setting of the mms settings of the network provider (resetting to default did not fix it).
    Thanks again for the replies.
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