Sirocco's Screen Replacement Costs a Bomb

Just learned about a rediculusly non-userfriendly policy from Nokia. Nokia 8 Sirocco screen cannot be repaired, the whole phone is replaced. Good, right?

Sirocco's Screen Replacement Costs a Bomb

Just learned about a rediculusly non-userfriendly policy from Nokia. Nokia 8 Sirocco screen cannot be repaired, the whole phone is replaced. Good, right?

Well, The cost is about 70% of the phone value! That is just not done. 

Now I am stuck with the cracked screen and I can't even switch to some other phone in exchange because exchange does not work with cracked screens...

Handle your phones with good care guys. If you ever fall, pray to God that it is a bone that cracked, not your phone :-|
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Comments

  • mrbelter mrbelter
    ✭✭✭  / 
    Yonks ago i bought my wife a cheapo alcatel to put her on, it cost £199, she dropped it (only 2 foot in the house) and the screen shattered and they wanted £159 for a new screen. Why all companies cannot offer a reasonably priced replacement service is beyond me. Anyone would think they are just trying to screw even more money out of you.

    They have your money and your custom it makes no sense to rip people off and put them off your brand for the future.
  • I'd agree with this. 
    Bought one of these for £350 brand new, 4 days later had a puncture whilst driving home from work, as I bent down to see where the jack went, the phone fell out of my pocket, all of 18 inches and the screen now looks like crazy paving. 
    So much for Gorilla glass.
    Screen still works perfectly, just the glass cracked.
    Nokia want £300 for a new screen! 


  • Audioboxer Audioboxer
    ✭✭✭  /  edited November 2018
    Yikes guys, my Sirocco is arriving next day or two and you all made me think I shall be right on a better case/protector lol.
    Sorry to hear of your troubles. As this phone is 90% glass and curved glass at that, I'm not surprised prices to replace cracks are as high :(
    At £300 to replace you'd be better buying a new phone! Sell the old for spares/repairs and maybe make something from it.
  • Here at Finland insurance company would pay a fair part about accidentally craked screen. 
  • Yep absolutely weak glass weakest of all the Nokia's just cracked my new Sirocco screen from sliding of my knee while sitting down!!! Unbelievable I do not recommend this phone unless you live in a padded house and never leave
  • zapbr zapbr
     / 
    Same here ... 
    I dropped my Sirocco from 30cm high and the glass, only the glass, broke.
    But, to fix it I have to send the phone by mail and it will cost about 340 eur ... and take several days to send me back the phone.
    I'm trying to find some maintenance shop here in Berlin, but every place says the same thing "we dont repair nokias because we dont have the parts"
    It could be a way to earn more money ... put an ultra fragile glass on the phone, drop the sell price a lil bit, and wait for the fix to earn a LOT more.
    The phone is great, nice features and everything, but dont have any maintenance shop and dont send the replacement parts for the shops is a huge failure.
  • Hidra.Rs Hidra.Rs
    ✭✭  / 
    My friend bought Huawei p20, when he come to work second day he drops phone. He pay 600€ for phone but replacement of screen cost 100€, lucky for him he register phone on Huawei site for that phone screen replacement in first two months is free! I am from Serbia and when you buy expensive phone from carrier you have warranty for one or two months.
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