Am I the only one with no Oreo in the UK?

Ok guys it's been well over a week since oreo went live and I still have no update. Are there any other UK folks out there in the same boat??

Am I the only one with no Oreo in the UK?

mcdona922 mcdona922
✭✭  /  edited December 2017
Ok guys it's been well over a week since oreo went live and I still have no update. Are there any other UK folks out there in the same boat?? The last thing I want to do is reset my phone just to update.

Comments

  • Unknown
     /  edited December 2017

    Just updated my TA-1012 to Oreo as follows using factory reset and removing the sim card:

    - Power off

    - Remove SIM tray

    - Power On

    - Factory Reset

    - Phone will reboot when finished

    - If prompted for a SIM card, skip it

    - Check for updates from the Cloud

    - Let Oreo download and install; the phone may reboot during this process

    - Once it has rebooted and fully installed, the Setup process will start again.

    - When prompted for the SIM card, insert it.


    I may have missed a step or two, but I am sure you get the general idea.


  • remuallan remuallan
     /  edited December 2017

    I am with you, seriously not going to reset my phone - never had to do this for any other phone previously - just to get a firmware update.


    Even with the backup and restore, it still takes time getting everything back to the way it was - especially for work related apps - need to contact Tech Support in order to install/configure work related apps.


    Tried the removing SIM and restarting business - did not work.

    Tried a different SIM and still did not work.


    Come on Nokia - sort it out. Or at least give us a way of doing it via USB!

  • mcdona922 mcdona922
    ✭✭  /  edited December 2017
    Thanks CD17 for the guide, I'm sure it works perfectly, but I'm with remuallan on this. It should not be necessary wipe your entire phone just to update to the latest OS version. Nokia have messed this up big time and what's worse they remain tight lipped about it.
  • I still haven't received the update either....WTF !? Just for info I'm on GiffGaff so OS has assumed I'm on O2 (incase you're all on 'O2' also !?)

    This seriously needs sorting out...only just got my October and November security Patch today !!!! Seriously !? C'mon Nokia ! The phone is MINT ! Don't let it down with poor support !
  • Unknown
     /  edited December 2017

    I have got the Nokia 8 dual sim blue. I recently also had this issue, from what I've learned this is related to your mobile provider. I have got Vodafone and KPN from NL, whatever I tried Vodafone didn't give me the new system update but after I switched it to KPN, by making it the preferred sim I immediately received the new system update.


    I suggest to contact your mobile provider for a solution or temponary use a sim with a different mobile provider from your friends.

  • mcdona922 mcdona922
    ✭✭  /  edited December 2017
    I'm beginning to wonder if the Network providers are having some influence on this. I'm with Vodafone just for the record. I don't see why they should have any influence on when a patch or an OS update is released for a SIM free phone, regardless of whether or not I use their services. I could understand if the phone was branded and locked to the provider, but it most cases, including mine, it's not.
  • Yeah, that's what I thought (hence specifying my network) but like you it's a SIM free phone which for some stupid reason has locked itself on to O2 (can't even change my voicemail number unless I put another SIM in) Take back the power NOKIA screw the network providers and their custom firmware...it's SOOOOOOO 2001 ! Why should a network I'm not even part of dictate when I get my updates !?
  • mcdona922 mcdona922
    ✭✭  / 
    Completely agree KRASTA. Most manufactures push their updates to SIM free devices first and then allow Network providers to make customisations to the firmware for their own network specific devices. In this instance Nokia don't seem to have made that differentiation. What concerns me now is whether or not there will be any Vodafone bloatware installed on my phone when I finally receive the update. I won't be too happy if that's the case. I didn't buy a SIM free device to be force fed garbage from Vodafone. This needs to be sorted out.
  • Hi mcdona922 - I too have a SIM free phone using a Vodafone (UK) SIM card. Rest assured that after I upgraded, I did not receive any bloatware from Vodafone. My factory reset was done through the frustration of waiting and waiting and not getting any updates from Nokia. Took about 90 minutes in total. Not impressed with the silence from Nokia on this topic.I am not convinced this is a network issue as I also tried the basic removal of the sim card and rebooting. Unfortunately that did not work, hence the factory reset. (Agreed that is not the best solution!).

  • I've tried the factory reset option above and still no Oreo. What a complete waste of my time.
  • mcdona922 mcdona922
    ✭✭  / 
    Thanks CD17. I might give it a go over weekend. Customer services had me removing the SIM card and deleting carrier services, but no joy. Got to wonder why they are making such suggestions if Networks provider settings have nothing to do with it? Just wish they would give us the official take on this.
  • Bought a unlocked Nokia 8 yesterday in France.


    No oreo. 


    Contacted the chat support this morning and they BS me that it's google's fault since they "didn't update the android kernel for the nokia 8 yet". 


    I don't know yet if i'll keep the phone or return it. 


    Apart from that issue, i like it, but it's obvious the "pure up to date android" is a lie so far. Also the support telling me nosense has made me lose a lot of the faith i had in nokia/hmd global.



  • mcdona922 mcdona922
    ✭✭  / 
    Yeah I've had similar responses from the Offshore support team too. To be honest I'm not that surprised. The minute any company uses an "off shore" team, you just know what kind of response you are going to get. Farcical, scripted nonsense.
  • When will Oreo be released that works on TA-2012 in the United Kingdom.

    Many SIM free purchasers in UK have this problem.



    Just been told it's UK operators that are the problem and Google has not compiled Oreo for Nokia 8.
    Right now I feel like exchanging this phone due to Nokia incompetence.
  • gemini75 gemini75
    ✭✭✭  / 
    I had oreo but chaged my nokia 8 wth amazon uk for a new one as the charger didn't work but now waiting for oreo again
  • gemini75 gemini75
    ✭✭✭  / 
    I used to think wow new update I've got to have it now but when you think how many nokia 8 phones are out there then i thought it will take time. I still like the onrplus way being able to download the OS a and install from the phone itself
  • I worked around the problem by doing the following:

    1. installing a trial of NordVPN (don't forget to cancel the subscription after you have Oreo).

    2.Next I connected to the Finland servers without my sin card installed.

    3. After about 10 min my Nokia 8 TA-2012 started downloading then installed the Android 8.0 update.

    Side Note: Before it started downloading I tried to update from 7.1.1 through setting but it said none available, I put the phone aside to make some tea and it found it automatically wthin about 10 minutes.
  • gemini75 gemini75
    ✭✭✭  /  edited December 2017
    Nokia said it's done by build numbers not TA vesrion
  • Tried the VPN route, tried both Nord and another VPN app - let both running for over an hour each with the SIM removed and reboot.

    Also, tried manually selecting update - but nothing - no update.


    Glad it worked for NoState - shame it's not repeatable - at least not for me.... 

  • Same, tried it with my french nokia 8, didn't work.

  • gemini75 gemini75
    ✭✭✭  /  edited December 2017
    I messed around to get oreo on my other Nokia 8 which I returned to Amazon for a replacement. I removed my BT sim and eventually got oreo. Within 2 days I had to order a new sim as I could receive texts, calls make a call connect to data but could not send a text. BT said it was strange what had happened to my sim. I've got the new Nokia 8 and new sim with no oreo but I can wait. Oreo isn't a major difference anyway. Like my Nokia 8 either way.
  • If it helps I used Finland #1 server.
  • I finally got the update

    Made a quick video how i did it.

    https://youtu.be/aPSVzRvd7y4


  • user1512600257202 user1512600257202
     /  edited December 2017

    It works with the method in your video, thanks !


    Downloading oreo now. 

  • rob rob
     /  edited December 2017
    After exchanging my faulty Nokia 8, the replacement wouldn't update to Oreo.

    I'll admit I was skeptical of the Nord VPN trick (although I could see why it may work). Anyway I tried using Nord VPN with the new device, and now the Oreo update is working.

    Thanks

    Rob
  • gemini75 gemini75
    ✭✭✭  / 
    Tried this but no joy. I'm sure it's based on build numbers. We should be able to download latest updates and install local from the device to save all this bother and waiting
  • Did you try the video version? I.e. Where you stop and clear Google framework services?
    Just search Nokia 8 Oreo update on you tube, and find the most recent video.
    Worked for me after the above VPN steps failed.
    It failed first time, cos I put the SIM back in, whilst it was updating...
    Tried again and this time it worked. I am on Vodafone in the UK
  • gemini75 gemini75
    ✭✭✭  / 
    Hi yes tried this and still get the same result. I'm in the UK with BT. We'll try again later
  • @GEMINI75 did you try removing your SIM card first before force stopping and clearing data?
  • gemini75 gemini75
    ✭✭✭  / 
    Yes but I'll try again
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