I bought Nokia 8 in January 2018. After using it for one year, it randomly restarted 4-5 times in row. It will restart maybe once, or 10 times in a day. It is mostly restarting when I open camera app. Although this doesn't happen when I am charging the phone. It only happens when I am not charging the phone. There's also a sound issue where the sound freezes or is not audible when the volume is full. Again, it doesn't happen when I am charging the phone. I tried resetting the phone several times. Last week, I sent it to the shop. He first said that it's a battery issue and today he told me it's a motherboard issue and I need to replace the motherboard. My phone just lost warranty in January 2019. It will cost me 16k Rupees to fix my phone. I don't know if the shopkeeper is lying or not. Any help will be appreciated. Let me know if this issue is common in Nokia 8 and what should I do next. Thank you
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I have been facing the exact same problem with my phone too since the recent pie update. Usually after the battery decreases a certain amount, to about 30-40, the phone starts behaving abnormally.
1. It automatically restarts while using it, sometimes restarts several times before being usable again.
2. The sound output from external speaker at full is always stuttering.
All of these problems do not occur if the phone:
--has a good amount of charge left
--is connected to the charger
None of these issues were present previously.
If many of us having this problem then it is definitely software issue
When I checked for updating the camera app, Google Play displays no support.
I think the camera app does not support the new Android update. It is so embarrassing that camera cannot be used in functions.
Nokia - HMD please look into this as it is serious issue and definitely will hit you.
To anyone who is facing issues such as:
- automatic restart when battery percentage falls
- automatic restart if opening any or most camera apps
- sound from speaker is stuttering on full volume
- automatic restart if charger is removed
- auto restart if turning on wifi
- auto restart on doing full brightness
This is an issue with the battery, you have to get it replaced in order to fix the above issues. A new original replacement battery from the service centre here costs ₹2850 (about $40)
- automatic restart when battery percentage falls
- automatic restart if opening any or most camera apps
- sound from speaker is stuttering on full volume
- automatic restart if charger is removed
- auto restart if turning on wifi
- auto restart on doing full brightness
will nokia do something to resolve this?
How i can solve it.... I am seriously worried