Own a Nokia 5.1? Need help with something? Please find below some of our most popular FAQs as well as links to our user guide and support app!
Own a Nokia 5.1? Need help with something? Please find below some of our most popular FAQs as well as links to our user guide and support app!
FAQs
Smart Lock does not work/ disappeared after the last update. How do I get it back?
Go to Settings > Security & location > Trust agents; disable Smart Lock and restart your phone. After the restart enable Smart Lock again and your Smart Lock should be up running again.
Why are there no specific Nokia built in apps?
Nokia 5.1 is part of our ‘pure, secure and up-to-date’ pledge. This means providing a ‘pure Android’ experience, without any pre-installed apps or skins. Our consumers can pick exactly what applications they want on their phones.
When do I get the new Security Patch?
Google’s Security Patches are released monthly and depending on the hardware in your phone. As these releases have specific hardware dependencies, we will need to ensure your phone is fully supported before we can test and release those to the operator. Once the quality has been assured, the Security Patch will be delivered to your phone. Due to this, the Security Patches are dependent upon your device model, operator and also your location.
Is Nokia 5.1 part of Android One?
Yes
What are the benefits of Android One?
With Android One your phone is guaranteed monthly security updates for at least 3 years after the initial phone release.
I still haven’t received an update, even though it was announced. What can I
do?
Software rollouts are a phased process so the timing of Android upgrades will vary by country and operator. In case you haven’t received your update yet, get in touch with our support team to learn more about it.
Support: https://www.nokia.com/phones/support
Official Support App: https://play.google.com/store/apps/details?id=com.hmdglobal.support
Comments
When I bought the Nokia 5.1 the front camera had animations, but I see that it no longer appears since the security patches were updated. Can I recover this option from the camera?
> Why can't I transfer files between my phone and PC
i got the same problem.
Battery saver is not switched on. Why does it do this and is there a way to stop it?
I can't seem to find a SIM free 32gb/3gb version of this 5.1 anywhere in the UK. Is this available?
but Before in May 00WW_3_24A
And in July 00WW_3_24A_SP01 Android 9.0.0
Many of my Apps do not work
Ватсап засыпает и нет push оповещений, х
Kommer en irriterende lyd fra telefonen som jeg ikke får stoppet... Noen som vet hvordan?
How to reenable call recording?
I am in country where call recording is legal but accidently put US sim card and record button disappeared.
My friend has Samsung also with Android 10 and can record calls without problems
When will android 10 update will release for nokia 5.1 in India? If already released, why my nokia 5.1 is not receiving any updates?
my mum has a nokia 5.1 and the flashlight/torch keeps turning it self on and off. Any solutions? I know she almost has a full memory and have been trying to free up some space, but the problem is still there
Charging taking too slow