Comments

• Maeve

   /  December 2018

  Hello Folks. I'm not sure if this is the correct way of posting on the Nokia forums?
  I  received a Nokia 8 a few days ago. I am having issues with a jumping screen. It was doing this before all the updates were installed.
  It will jump from one screen to another without touching the phone. I have done a few factory resets but it has'nt helped.
  On youtube there was one reset that required the phone to be powered off then holding the volume up button while installing the usb. When I tried this version ,I cant power off the phone to begin with.
  Does anyone have any ideas or is the phone faulty and needs to be returned?
  Thanks.

  1
• Wozza

  ✭✭  /  January 6

  Anybody around here inform me as to when my UK spec Nokia 8 is going to receive the android pie update? This really is dragging out a bit and is getting embarrassing.
  

  0
• taraletti

  ✭✭  /  January 13

  question,, how do I create a topic?

  8
• savee

   /  January 23

  How to earn points? What is benefit of points?

  0
• user1540824641434

  ✭✭  /  January 27

  Nokia 7 plus taking too long to charge upto three and a half hour. The retailers say it takes maximum one and a half hour. 

  0
• jweaver

  ✭✭  /  February 4

  How do I create a new thread?
  

  9
• Sekh Riyaz

   /  February 12

  Thanks hmd global phone launching 8.1

  0
• Avillival

  ✭  /  February 12

  Got the phone today 8.1 6gb but found many flaws in device its boots with vibration ..unable to set to normal mode.. unbable we images which i download from Tumblr or Pinterest .. any one has solution for it .. speaker has very low tone

  0
• whatever9

  ✭✭  /  February 14

  Have spent 20 minutes trying to find a way to start a new thread. Still haven't found any option. Congrats!

  3
• HMDLaura

  Staff member  /  February 15

  @dangitUser6 you might want to have a look here 
  https://community.phones.nokia.com/categories/forum-guidelines-  
  
  I especially recommend the section: "Forum Guide" and "Ranking System and Points"
  
  

  0
• whatever9

  ✭✭  /  February 16

  Frankly, this is a horrible system, and can't imagine any kind of benefit of it. In 2019 why is it necessary to search for and read "getting started" guides for a forum? Have not seen such a thing anywhere else. If there are special rules (like the 24-hours long ban, that was 52 hours long in my case -.-), just let the users know visibly. My registration email said "There's just one more step to get you up and running. Please verify your email address by clicking this link: " - which I did. Apparently there were much more behind that, that I was not informed about. Having a permanent banner, or a disabled "New thread" button with a message would have have helped.
  
  

  This is a technical support forum. People don't come here to have fun. People come here, because they are having problems, and looking for solutions. Not for an RPG-style level up system. I assume the community forum is present to alleviate the workload from your paid support guys - however this promotes more contacting Nokia directly instead. Or simply leaving the idea of solving the problem, and going to another brand where technical support forums are not closed from users.

  
  

  Anyway, just a feedback about the system, food for thought.

  4
• Manjunath Nokia 6

  ✭✭  /  February 16

  Thanks HMD for releasing good phones with good build quality. 
  Pricing is good for India people. Kindly arrange tech support in community, so we can share minor bugs and discuss with same.
  
  I am using Nokia 6, first phone of Android it's still good with security patches released for Jan 2019.
  
  This Nokia 6 mobile as speaker volume very low, can fix this issue with Pie update which will be releasing soon this device.
  
  All Nokia 6 has same issue 

  0
• madbilly

  ✭✭✭✭  /  February 18

  @dangitUser6 I've never used an online forum where new users aren't asked to read the "getting started" guide, rules etc as the first thing they do. All forums have them AFAIK, but I would be very interested to see one where they don't exist so please share a link.

  
  

  You're right that a banner would be a good idea, and this is fairly common forum practice. I hope that this can be implemented with this Vanilla forum software (that's its name, not the fact that it's lacking in features!).

  
  

  Cheers
  

  0
• Darren Cullimore

  ✭✭  /  March 3

  how do I create a new thread?

  4
• madbilly

  ✭✭✭✭  /  March 3

  @Darren Cullimore if you read this: https://community.phones.nokia.com/discussion/42264/forum-guide

  
  

  Then you will also have read this: https://community.phones.nokia.com/discussion/42267/ranking-system-and-points/
  

  
  Which explains that you can start a new discussion after being a member for 24 hours. This is to help reduce the amount of spam from bots.
  

  7
• Darren Cullimore

  ✭✭  /  March 4

  many thanks @madbilly I thought my account was older than 24 hours. I`ll wait longer I guess.

  1
• jhw61032

  ✭✭  /  March 19

  I must be particularly dense today but I cannot find out how to open a new discussion on the Nokia 9 particularly the pro setting on the camera.

  2
• madbilly

  ✭✭✭✭  /  March 19

  @jhw61032 well... Read these and you should find out why: https://community.phones.nokia.com/discussion/42264/forum-guide#latesthttps://community.phones.nokia.com/discussion/42267/ranking-system-and-points#latest

  
  

  In the meantime please join one of the discussions in the 9 PureView section: https://community.phones.nokia.com/categories/nokia-9-pureview
  

  0
• Sachin Indoria

  ✭✭  /  April 10

  hey i want to ask some questions regarding my nokia 6.1 plus but not able to to do so as i have no option to ask question or to start a discussion.
  Can you help me?

  2
• madbilly

  ✭✭✭✭  /  April 10

  @Sachin Indoria see my post above.
  

  0
• Manikanda Raja

  ✭  /  April 14

  Hello Nokia! I recently bought Nokia 7.1 two months back! I have been having random freezing and operating system crash like twice a day. What is going on with my phone? I did not run any games till date! Just been using it for texting and call! Please resolve this issue! I thought you guys make good phones! Don't make me change that 😑

  0
• HandsomeJussi

  ✭✭  /  April 19

  Took me forever to find this. So I have to wait 24h to start discussions. This is BAD!

  0
• madbilly

  ✭✭✭✭  /  April 19

  @HandsomeJussi so your question hasn't already been asked by someone else? Did you use the search function to check? If someone else already asked the question then did their solution work for you? If so post in the thread that it worked for you too. If not then post in the thread that you still need help.

  
  

  The 24h delay is there to stop the huge amount of spam-type topics that we got in November and December where literally thousands of people posted every day the same thing "when will my phone get pie". The forum is a much easier place to look for topics now, trust me.

  0
• Nilroy

  ✭✭  /  April 30

  Why my new phone Nokia 2 is automatically restart , so many times..... 

  0
• Bhagyaf

  ✭  /  May 4 edited May 4

  Cannot create shortcuts in Nokia 8110 4G for Navigation Key.
  Left, Right, Top, Bottom
  
  How to create it ??

  0
• Arkar

  ✭  /  May 9 edited May 9

  How do I post a new IDEA of my own? There is NO button provided.

  0
• Steve561962

   /  May 29

  > @taraletti said:
  > question,, how do I create a topic?
  
  am trying to do the same thing as you,For some reason I cannot create a new topic or start a discussion,making a comment on somebody's post is all I seem to be able to do

  0
• madbilly

  ✭✭✭✭  /  May 31 edited May 31

  Hi @HMD_Laura,

  Is there any way you can make the rule about 24 hours be put right in the face of new members when they register? It appears that people still aren't reading all the intro posts you wrote properly.

  Cheers
  

  0
• A M S

  ✭✭  /  October 16

  24 hr wait time has to be informed via email to all new users, once the account is created. Why nokia is not even doing a basic thing for a forum follower?

  1