Nokia 8 Randomly Restarts and Sound Problem

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Comments

  • parabnileshs
    parabnileshs ✭✭
    No the latest security patch updating has not helped to resolve the problem.
    Still the problem persist. Really frustrating.
    Can't take photos or access Google maps...!!!!
  • Yeasin8
    Yeasin8 ✭✭
    Same problem ... i am from Bangla desh
  • joko prabowo
    joko prabowo ✭✭
    <blockquote class="Quote">
    <div class="QuoteAuthor"><a href="/profile/arjun.dhir">arjun.dhir</a> said:</div>
    <div class="QuoteText">Hello,

    To anyone who is facing issues such as:

    - automatic restart when battery percentage falls
    - automatic restart if opening any or most camera apps
    - sound from speaker is stuttering on full volume
    - automatic restart if charger is removed
    - auto restart if turning on wifi
    - auto restart on doing full brightness


    This is an issue with the battery, you have to get it replaced in order to fix the above issues. A new original replacement battery from the service centre here costs ₹2850 (about $40)
    </div>
    </blockquote>
    anyone try this?? 
  • user1536822778534
    user1536822778534 ✭✭
    I would suggest we all should go for OnePlus mobile from now onwards, the Nokia people are **** freak looking just for business. Guys I took the right step with OnePlus 7 pro now it's your turn come with me and experience the best mobile community. #NokiaIsDead
  • user1528624243500
    user1528624243500
    I'm facing random auto restart maybe one a week after the May security update. Hope it'll be fixed in next update ....
  • Shubham Chaudhari
    Shubham Chaudhari ✭✭




    Kindly reply,retweet and like these tweets. We need to get some attention to this problem. Otherwise in a few months it's a lot of money down the drain.
  • ashti
    ashti ✭✭
    "in security/ smart lock / trusted face" don't work well
  • AMANDEEP1888
    AMANDEEP1888 ✭✭
    bhai kisi ka time pass na ho raha ho or kisi ka blood pressure low to contact nokia customer care support helpline wo apka time pass krwanege bina solution kiye unhone har baat pe apko bolna hai visit near service centre. To koi ye btaye bhai fr aap log waha bethe kyu ho .
  • AMANDEEP1888
    AMANDEEP1888 ✭✭
    user1536822778534 said:
    I would suggest we all should go for OnePlus mobile from now onwards, the Nokia people are **** freak looking just for business. Guys I took the right step with OnePlus 7 pro now it's your turn come with me and experience the best mobile community. #NokiaIsDead 
    💯%agree
  • parabnileshs
    parabnileshs ✭✭
    Please go to service centre. Faulty battery is the issue. Replace the same. Charge is about 2300/-. Post new battery the phone runs ekdum taka taka.
    So change the battery and the enjoy the battery.
  • Shubham Chaudhari
    Shubham Chaudhari ✭✭
    parabnileshs said:
    Please go to service centre. Faulty battery is the issue. Replace the same. Charge is about 2300/-. Post new battery the phone runs ekdum taka taka.
    So change the battery and the enjoy the battery.
    Are you sure the problems discussed here are related to the battery?
  • Akemi Kujo
    Akemi Kujo ✭
    Hi! I literally have the same problem with my Nokia 8 phone as well. Back then it only restarts when I open my camera app and when its around 30% app. Now even at 100% it restarts by itself whenever I open ANY app and when its not charged. Also, its speakers have the same problem as yours as well when its fully volumed 😩 Maybe this is Nokia's way of telling you to buy a new phone after a year.
  • Shubham Chaudhari
    Shubham Chaudhari ✭✭
    Akemi Kujo said:
    Hi! I literally have the same problem with my Nokia 8 phone as well. Back then it only restarts when I open my camera app and when its around 30% app. Now even at 100% it restarts by itself whenever I open ANY app and when its not charged. Also, its speakers have the same problem as yours as well when its fully volumed 😩 Maybe this is Nokia's way of telling you to buy a new phone after a year.
    @Akemi Kujo what amazes me is that as suggested by a few that it's a battery fault, how can so many people have faulty batteries all of a sudden?

    And I don't think this has got  anything to do with the battery honestly, because the battery life is just fine.

    But I have found a slight workaround.
    Disable default camera app.
    Use Gcam BSG versions..

    https://www.celsoazevedo.com/files/android/google-camera/dev-bsg/

    This should allow us to use camera for the time being.

    I want to go to the service center but I don't trust them.
    Maybe the software is bad and if they don't accept it, all they would ask me to do is change the battery/motherboard.

    Lets hope this gets fixed.

  • kazor
    kazor ✭✭
    Had the same problem, changed battery all is fine now. Phones restarting in low charge, while opening camera, stuttering sound at max volume, etc., All these problems come when the battery just couldn't provide the juice required. Costed about ₹2800. 
  • parabnileshs
    parabnileshs ✭✭
    Shubham Chaudhari said:
    parabnileshs said:
    Please go to service centre. Faulty battery is the issue. Replace the same. Charge is about 2300/-. Post new battery the phone runs ekdum taka taka.
    So change the battery and the enjoy the battery.
    Are you sure the problems discussed here are related to the battery?

  • parabnileshs
    parabnileshs ✭✭
    Shubham Chaudhari said:
    parabnileshs said:
    Please go to service centre. Faulty battery is the issue. Replace the same. Charge is about 2300/-. Post new battery the phone runs ekdum taka taka.
    So change the battery and the enjoy the battery.
    Are you sure the problems discussed here are related to the battery?

    Yes. Earlier also one gentleman on this forum has given this solution. I didn't take it seriously for my phone. However one fine day the battery was charging and went to service centre with detailed explanation. They asked me to change the battery. And thereafter the phone is working back to normal.
    Thats the solution

  • parabnileshs
    parabnileshs ✭✭
    Shubham Chaudhari said:
    Akemi Kujo said:
    Hi! I literally have the same problem with my Nokia 8 phone as well. Back then it only restarts when I open my camera app and when its around 30% app. Now even at 100% it restarts by itself whenever I open ANY app and when its not charged. Also, its speakers have the same problem as yours as well when its fully volumed 😩 Maybe this is Nokia's way of telling you to buy a new phone after a year.
    @Akemi Kujo what amazes me is that as suggested by a few that it's a battery fault, how can so many people have faulty batteries all of a sudden?

    And I don't think this has got  anything to do with the battery honestly, because the battery life is just fine.

    But I have found a slight workaround.
    Disable default camera app.
    Use Gcam BSG versions..

    https://www.celsoazevedo.com/files/android/google-camera/dev-bsg/

    This should allow us to use camera for the time being.

    I want to go to the service center but I don't trust them.
    Maybe the software is bad and if they don't accept it, all they would ask me to do is change the battery/motherboard.

    Lets hope this gets fixed.

    Go to service centre and change the battery. Phone will be back to normal.
  • user1510813722706
    user1510813722706 ✭✭
    Go to service centre . This is batary issue
  • user1511111140127
    user1511111140127 ✭✭
    wild50 said:
    Netun said:
    I use Nokia 8 from oct 2017.... But last march update my mobile sometime auto restart and slow charge (thats means full charge need about 4-6 hour)

    How i can solve it.... I am  seriously worried 
    HardReset
     same issue bro
  • hoc
    hoc ✭✭
    Any official specifications on battery life expectancy i.e. how many hours usage in total, how many times in total it can be recharged before requiring replacement ?
    Perhaps it's not good practice to keep recharging battery too often...instead use until near empty then recharge it all the way till full (no interruptions) then use until near empty then recharge...that pattern of usage in order to maximise overall battery life span ?
  • parabnileshs
    parabnileshs ✭✭
    hoc said:
    Any official specifications on battery life expectancy i.e. how many hours usage in total, how many times in total it can be recharged before requiring replacement ?
    Perhaps it's not good practice to keep recharging battery too often...instead use until near empty then recharge it all the way till full (no interruptions) then use until near empty then recharge...that pattern of usage in order to maximise overall battery life span ?
    The service centre person said don't charge the battery overnight and charge them when they are less than 10% even usb charging affects.

  • Shrisharan
    Shrisharan
    <blockquote class="Quote">
    <div class="QuoteAuthor"><a href="/profile/parabnileshs">parabnileshs</a> said:</div>
    <div class="QuoteText">No the latest security patch updating has not helped to resolve the problem.
    Still the problem persist. Really frustrating.
    Can't take photos or access Google maps...!!!!</div>
    </blockquote>
    Same problem with my phone sir
  • Shrisharan
    Shrisharan
    <div>I'm facing random auto restart maybe one a week after the May security update. Hope it'll be fixed in next update .... </div>
  • parabnileshs
    parabnileshs ✭✭
    Shrisharan said:
    parabnileshs said:
    No the latest security patch updating has not helped to resolve the problem.
    Still the problem persist. Really frustrating.
    Can't take photos or access Google maps...!!!!

    Same problem with my phone sir
    Change the battery
  • Karan Chavda
    Karan Chavda ✭✭
    Guys, It turned out to be a battery problem. I kept the phone in cold weather without the case and it damaged battery since It's made of aluminium and aluminium conducts heat better than plastic. I have changed the battery and it's working all great. Hope you guys have resolved the issue too!!
  • jkdlhtlr
    jkdlhtlr ✭✭
    I've already sent my Nokia 8 to the service center because of this issue, they changed the motherboard and charging port, but the issue persists.
  • Karan Chavda
    Karan Chavda ✭✭
    jkdlhtlr said:
    I've already sent my Nokia 8 to the service center because of this issue, they changed the motherboard and charging port, but the issue persists.
    Dude, it's a battery issue. They told me to change the motherboard too but I didn't listen and told them to change the battery instead and it's working fine. Hope your phone is in warranty
  • jkdlhtlr
    jkdlhtlr ✭✭
    edited June 2019
    Karan Chavda said:
    jkdlhtlr said:
    I've already sent my Nokia 8 to the service center because of this issue, they changed the motherboard and charging port, but the issue persists.
    Dude, it's a battery issue. They told me to change the motherboard too but I didn't listen and told them to change the battery instead and it's working fine. Hope your phone is in warranty
    That is why I'm having doubt on Nokia Phones right now, even they're service centers here are not reliable and dont know how to pick the real issues on Nokia Phones. I'm planning to take my unit back to the service center, and ask for the replacement of battery. Thanks

    Yes my unit  is in warranty, I'm been using it for almost 5 months but my battery already worn out already.

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