Can't get into Community Forums using "My phone" App or Google Chrome via Nokia 8.1
Since 2 days, I can't get into Community using my phone or Google Chrome. Whereas, its working fine with my laptop. Please look into this issue. Very annoying.
Can't get into Community Forums using "My phone" App or Google Chrome via Nokia 8.1
Since 2 days, I can't get into Community using my phone or Google Chrome. Whereas, its working fine with my laptop. Please look into this issue. Very annoying. This has happened earlier also. Once I was even banned from login without any reason but sorted when I complained.
Even here also same situation.last time there was sign-in from google and facebook error now after sign-in error from their side. I request @HMD_Laura to look into this issue and resolve it soon
Even here also same situation.last time there was sign-in from google and facebook error now after sign-in error from their side. I request @HMD_Laura to look into this issue and resolve it soon
Seems to be going pretty well here on my phone. I use Firefox for Android with Chrome disabled.
And I login using a raw email and password instead of a Google account. I don't know if that makes a difference. If it does, then you can try logging in using your email and password instead of relying on Google.
Seems to be going pretty well here on my phone. I use Firefox for Android with Chrome disabled.
And I login using a raw email and password instead of a Google account. I don't know if that makes a difference. If it does, then you can try logging in using your email and password instead of relying on Google.
Me too, I can't login on
Firefox on win 7 or is on win 7 or with the my phone app. I am writing
this on Firefox nightly on Android, which I normally keep logged in
anyway.
The message is "Permission problem. Invalid state
token supplied" and refreshing gets an error 500. I think it's a problem
with OAuth2 judging by the URL.
Update: I just started recieving error 502 bad gateway, so they're probably in the process of fixing it.
Cheers
Edit: note I don't use Facebook or Google login either.
we are aware of this and facing the same issue. The problem is under investigation and we are working on getting the community full functional as soon as possible.
I cannot sign in using Chrome on my desktop. The browser never even resolves to the SSO page to enter ID and password. It does however work fine using Firefox on my desktop. It also works fine with the phone app on my Nokia 9 and it works fine with the Chrome browser on my tablet (Android).
Hi @martin.fd I don't think that support will have any idea what's happening with the forums unfortunately, although with any luck they pass the messages on to the correct team.
so log-in should work again for everyone. Concerning the ranking stars we try our best to get them back. It seems like there was a little mess up while I was on vacation :P . The support team is focused on technical support but they forward possible issues towards the community team. So long story short -> we try to fix everything asap.
@HMD_Laura Thank you for the update on the ranking stars. Hoping to see them back. But I wouldn't mind restarting them over if you also add some labels to the ranks, like they were in the very old Nokia Support Discussions.
I appear to have lost all activity from my profile! Now my two asterisks have been turned into two stars I at least feel like things are moving back in the right direction.
Anyway, sometimes it's good to start afresh, I think my rate of points increase will be much much less than a few months ago as I can't spend so much time here as I used to. On the other hand, some people have accrued quite a fan club, rivalling Nokia phones themselves, well done to them!
I still cannot sign in with Chrome on my desktop. The SSO page never gets to the point where it asks for the userid and password. Just see the 3 circles oscillating. No issues on Firefox on the desktop but then I don't generally use Firefox. I checked all my cookie settings, cleared the cookies as well as cleared the cache. No difference. Everything was working fine through last Thursday.
Comments
I request @HMD_Laura to look into this issue and resolve it soon
we are aware of this and facing the same issue. The problem is under investigation and we are working on getting the community full functional as soon as possible.
Thanks for all your patience
Best regards,
Laura
yeah seems working now and even great to see more users in Online
so log-in should work again for everyone. Concerning the ranking stars we try our best to get them back. It seems like there was a little mess up while I was on vacation :P . The support team is focused on technical support but they forward possible issues towards the community team.
So long story short -> we try to fix everything asap.
Best regards,
Laura
Where is the problem: my profile still says "was promoted to level 4" - that shouldn't be so hard to translate into stars, should it?!
Exciting, what's to come ...