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Nokia 8 Auto Restart Problem

I am not understand when solve this problem.From  last April-2019 i face this problem. I am totally upset for it.More time i contact with support.

Nokia 8 Auto Restart Problem

Netun Netun
✭✭  / 
I am not understand when solve this problem.From  last April-2019 i face this problem. I am totally upset for it.
More time i contact with support. I live in Bangladesh,but i bought this mobile from Dubai. Support told me contact with seller. Its not possible for me.
So Please suggest me how i can solve it. Sometime auto restart my device or open camera then auto restart.

My Build Number -  00WW_5_150
IMEI-1 : 35602782115158/60
IMEI-2 : 35602782115141/60
Serial : NB1GAD1790515973
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Comments

  • petrus petrus
    ✭✭✭✭  / 
    Congrats, your IMEI is now public. This is  against house rules.

    https://community.phones.nokia.com/discussion/9318/read-house-rules
  • wild50 wild50
    ✭✭  / 
    Netun said:
    I am not understand when solve this problem.From  last April-2019 i face this problem. I am totally upset for it.
    More time i contact with support. I live in Bangladesh,but i bought this mobile from Dubai. Support told me contact with seller. Its not possible for me.
    So Please suggest me how i can solve it. Sometime auto restart my device or open camera then auto restart.

    My Build Number -  00WW_5_150
    IMEI-1 : 35602782115158/60
    IMEI-2 : 35602782115141/60
    Serial : NB1GAD1790515973
    Do Hard Reset without backup replacement.
  • petrus petrus
    ✭✭✭✭  / 
    Have you tried a factory reset?

    This discussion may also help you:
    https://community.phones.nokia.com/discussion/45582/fix-for-automatic-restarts-speaker-stuttering-on-any-rom
  • Netun Netun
    ✭✭  / 
    yes i did factory reset 
  • Netun Netun
    ✭✭  / 
    wild50 said:
    Netun said:
    I am not understand when solve this problem.From  last April-2019 i face this problem. I am totally upset for it.
    More time i contact with support. I live in Bangladesh,but i bought this mobile from Dubai. Support told me contact with seller. Its not possible for me.
    So Please suggest me how i can solve it. Sometime auto restart my device or open camera then auto restart.

    My Build Number -  00WW_5_150
    IMEI-1 : 35602782115158/60
    IMEI-2 : 35602782115141/60
    Serial : NB1GAD1790515973
    Do Hard Reset without backup replacement.
    yes i did 
  • user1520501037480 user1520501037480
    ✭✭  / 
    Replace your batery, i have same problem too with my nokia 8
  • San.Phu San.Phu
    ✭✭✭  / 
    user1520501037480 said:
    Replace your batery, i have same problem too with my nokia 8
    Yes battery may be the cause.
  • poojya sai sree poojya sai sree
    ✭✭  / 
    wild50 said:
    Netun said:
    I am not understand when solve this problem.From  last April-2019 i face this problem. I am totally upset for it.
    More time i contact with support. I live in Bangladesh,but i bought this mobile from Dubai. Support told me contact with seller. Its not possible for me.
    So Please suggest me how i can solve it. Sometime auto restart my device or open camera then auto restart.

    My Build Number -  00WW_5_150
    IMEI-1 : 35602782115158/60
    IMEI-2 : 35602782115141/60
    Serial : NB1GAD1790515973
    Do Hard Reset without backup replacement.

    wild50 said:
    Netun said:
    I am not understand when solve this problem.From  last April-2019 i face this problem. I am totally upset for it.
    More time i contact with support. I live in Bangladesh,but i bought this mobile from Dubai. Support told me contact with seller. Its not possible for me.
    So Please suggest me how i can solve it. Sometime auto restart my device or open camera then auto restart.

    My Build Number -  00WW_5_150
    IMEI-1 : 35602782115158/60
    IMEI-2 : 35602782115141/60
    Serial : NB1GAD1790515973
    Do Hard Reset without backup replacement.
    It did not worked for me.
    Multiple hard resets tried
  • Vineeth1 Vineeth1
    ✭✭  / 
    Now battery replacement is not providing.
    They are replacing the phone with Nokia 8.1 if your phone is within the warranty period or we have to pay 16000 extra for the replacement
  • adhitia permana adhitia permana
    ✭✭  / 
    My Nokia 8 (TA-1004) auto restarting since February 2019 (month after Pie update).
    Restart randomly, sound stutter when maxed and need charged all the time.
    After seeing this forum, i start to look for Nokia 8 battery (HSE-328) on local marketplace (indonesia). bought it for around $6 (not original, but OEM as seller said), charged $14 for installing (unofficial service center).
    And now my phone worked PERFECTLY. never been auto restart again.
    No need to replace motherboard, just change the battery
    Huge thanks for the suggestion guys, owe you BIG!
  • adhitia permana adhitia permana
    ✭✭  / 
    Netun said:
    I am not understand when solve this problem.From  last April-2019 i face this problem. I am totally upset for it.
    More time i contact with support. I live in Bangladesh,but i bought this mobile from Dubai. Support told me contact with seller. Its not possible for me.
    So Please suggest me how i can solve it. Sometime auto restart my device or open camera then auto restart.

    My Build Number -  00WW_5_150
    IMEI-1 : 35602782115158/60
    IMEI-2 : 35602782115141/60
    Serial : NB1GAD1790515973
    Find a battery replacement.
  • Booeybubblehead Booeybubblehead
    ✭  / 
    Mine has been doing that since the latest update plus my battery is draining super quickly, which is not like any of my other Nokia's.
  • Heru Cahyono Heru Cahyono
    ✭✭  / 
    adhitia permana said:
    Netun said:
    I am not understand when solve this problem.From  last April-2019 i face this problem. I am totally upset for it.
    More time i contact with support. I live in Bangladesh,but i bought this mobile from Dubai. Support told me contact with seller. Its not possible for me.
    So Please suggest me how i can solve it. Sometime auto restart my device or open camera then auto restart.

    My Build Number -  00WW_5_150
    IMEI-1 : 35602782115158/60
    IMEI-2 : 35602782115141/60
    Serial : NB1GAD1790515973
    Find a battery replacement.
    HI im from Surabaya, Indonesia 
    I cant count on Cervice center of Nokia , they are very bad and totally useless 
    any other recommendation ? 

    I got problem since last week, keep restarting the phone when open Camera apps  
  • jdan jdan
    ✭✭✭  / 
    Try these procedures:, one at a time.  Restart
    Restore camera settings (in the app).
    (For the next methods go to the Settings)
    Switch off the gesture 'Jump to camera'.
    Delete camera cache, delete camera storage.
    Restart in safe mode to find out if there is any conflicting app that you have installed recently.

  • fred the coward fred the coward
    ✭✭  / 
    hi heru dari surabaya,

    harus diakui nokia di indonesia kurang peminat, sehingga untuk baterai harus pesan dulu, kalau bisa , buat perjanjian dengan service center nokia di surabaya, supaya servisnya jadi cepat.

    lumayan mahal kalo ganti baterai :
    harga baterai :280ribuan, biaya servis : 160ribuan

    sehingga total : 440ribuan.

    kalau ragu bisa ke roxy di jakarta juga ada nokia care disana.
  • AlessiSurya AlessiSurya
    ✭✭  / 

    @adhitia permana ganti batre nya dimana bro?

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