I've noticed a number of daily hiccups while using my phone in normal everyday conditions.
I've noticed a number of daily hiccups while using my phone in normal everyday conditions.
The screen stops registering my taps/slides until I turn the screen off and on again.
There are no smudges or water droplets on the glass when this happens.
No protective screen cover in use.
Should I be worried that this is a hardware issue and ask for a replacement?
I've only owned my new favorite phone for a few weeks.
Android 7.1.1
Touch panel firmware version:
NovaTek-V10_0
Goodix-v1.05.17-LV
Comments
Hi Ken!
Welcome to the community and thanks for your contribution so far.
I'm sorry to hear about your potential touchscreen issue - without knowing for sure, I'd say it might be worth it to contact customer support (24/7 chat support is available in English). They should be able to help you determine what is going on quickly.
I hope you get to enjoy your new favourite phone without any hiccups soon!
- Anna (moderator)
I was very happy but after 1 month of smooth performance all of sudden I again faced this problem, this time I restored my phone 4-5 times and then restored 4-5 times through recovery mode. My problem was get solved but sometimes I still face touch unresponsiveness and have to lock/unlock again.
Device-Nokia 5 (TA-1053)
Touch panel firmware version-
NovaTek-V10_0
Goodix-v1.05.17-LV
Please fix this problem. We also need a software recovery tool like 'Nokia software recovery tool'. Thanks.
Hi, I also have the same problem.Please correct it
My friends be like when I'm using my N5 phone: "Oh? Wow. There's a nokia now again and Its android version."
And I was like now: "Oh. Don't buy this brand, there's so many issues with the product."
Yes, I have the same problem. It's getting so annoying that I started re-using my Microsoft Lumia 550 budget phone again. This is a good looking but overall very badly useable phone at the moment. These hampering hiccups feel very budget compared to the real budget 550 (€99 one year ago). I even feel quite ripped off for 199€. Good looks & Chinese quality?
Lock screen then unlock fixes the issue.
But during intense gaming it comes back for few seconds and I lose my game.
All edges of screen especially the top left portion becomes unresponsive.
I have also noticed while pressing send button in messaging apps it also activates my Back button of touch sometimes, closing app or sending me to one action back.
I am on Oreo beta now, it seems hardware issue not software. I blame the lcd/touch panels manufacturer of Nokia 5 devices.
Android 7.1.2
NovaTek-V13_0 Goodix-v1.05.21-LV
:-D
Thanks to all these forum postings I will go to the store and demand a swap with a fully working device. If they refuse to take back the faulty device and give me one that is usable it will most probably end up in front of a judge. A legal fight over a $25,- product. I don't mind.
I interesting that Nokia does not respond to this forum post --> https://community.phones.nokia.com/support/discussions/topics/7000011233
It is like standing inside their shop and warn the potential customers not to buy any the products inside the shop.
Nokia 5 is the worst Android phone I have ever used
I am using Nokia 6.1 plus (Model TA-1116) for 3 weeks now, followed it since it emerged in China and bought it on the very first day it hit my country.
I first experienced this responsiveness issue while playing PUBG. I was tapping the buttons but they were not always responding. At first I didn't think much of it, but it kept happening. And now that I'm aware of it, I'm noticing that it's also happening in other cases too.
I'm wondering if I made a wrong purchase since I could have easily bought Xiaomi Mi A2 with this budget. Frustrated.
Thanks
Saurya
The problem is still occurs at Android 8.1