Live Q&A with Miika Mahonen - Page 2

Have you resolved the USB-C port quality/design issues resulting in charging failures of 7 Plus model?

Live Q&A with Miika Mahonen

Comments

  • Puppy2019 Puppy2019
    ✭✭  / 
    Have you resolved the USB-C port quality/design issues resulting in charging failures of 7 Plus model?
  • N Shetty N Shetty
    ✭✭  / 
    Why again Old processors on Nokia 6.2 and Nokia 7.2 with Overpricing 😐
  • madbilly madbilly
    Super User  / 
    Will the 6.2 and 7.2 be the first HMD phones where you provide detailed change logs with software updates? Or will you continue with the unhelpful "Security patch, UI enhancements and stability improvements" comments?
    Cheers :)
  • madbilly madbilly
    Super User  /  edited October 2019
    The Android space is starting to fragment, the first signs of fractures are starting to appear, caused by the further success of Microsoft in Android apps and the USA's decision to ban Huawei from using Google Playe Services etc. What made you decide to continue with the plain Android One approach on the 6.2 and 7.2 rather than provide an exciting and interesting user experience which draws on the Nokia heritage?
    Cheers :)
  • madbilly madbilly
    Super User  / 
    Since the 6.2 and 7.2 have such great camera hardware how come you decided not to provide a xenon flash for them? This would have given users a great alternative to your already great night-mode which unfortunately requires that people at parties stay still when taking photos whereas a xenon flash would allow us to really capture the moment of them embarrassing themselves on the dance floor :D
    Cheers :smiley:
  • madbilly madbilly
    Super User  / 
    Which company is the ODM for the 6.2 and 7.2?
    Cheers :)
  • madbilly madbilly
    Super User  / 
    Please can you talk us through the lifecycle of development for the 6.2 and getting them to market, and how they are managed once in the market? For example, how long ago were designs and specs for these phones first produced? When did hardware development begin? When were first prototypes produced? How did the specs change along the way, which features were dropped?
    Pleas can you also say how different parts of HMD are involved in this process? E.g. which departments are responsible for what?
    Once the phones are being sold and have been released in all markets what happens then? Which part of HMD is responsible for ongoing support, particularly monitoring hardware failures and producing software updates?
    Cheers :)
  • madbilly madbilly
    Super User  / 
    With the 6.2 and 7.2 is the software now being produced in-house by HMD, or by a direct contractor for HMD, or is it still being produced by a subsidiary of or contractor to the ODM company?
    Cheers :)
  • madbilly madbilly
    Super User  /  edited October 2019
    As you are surely aware the community have been asking for years for HMD to release a "software recovery tool" which allows customers to recover bricked devices (this does still sometimes happen with OTA updates unfortunately). The 6.2 and 7.2 will be very popular products so please can you tell us if HMD will release a recovery tool for these phones? If not, please can you explain the technical reasons why this is not possible, as so far we have not been able to work out what has prevented HMD from providing software which will surely reduce the number of warranty claims and demands on local Nokia care centres.
    Cheers :)
  • madbilly madbilly
    Super User  / 
    As the 6.2 and 7.2 have such versatile camera hardware you must be looking forward to seeing how far you can develop the camera app to take advantage of it. How soon can we expect to see HMD start to seek community feedback on updates to camera app via the beta labs programme similar to how Nokia used to do this with the Symbian and Lumia phones?
    Cheers :)
  • madbilly madbilly
    Super User  / 
    The dedicated night mode is a welcome addition. At the other end of the shooting-spectrum, how come HMD have still not added a dedicated action mode to the available presets in the 6.2 and 7.2? For example, the aforementioned parties as well as sports would benefit from this preset.
    Cheers :)
  • madbilly madbilly
    Super User  / 
    Will the 7.2 and 6.2 be launched in China or will only phones made by FIH Mobile be launched there?
    Cheers :)
  • madbilly madbilly
    Super User  / 
    Please can you tell us what activities took place in which HMD offices around the world to bring the 6.2 and 7.2 from the drawings board to market? Who did what in London, Espoo, Dubai, Shenzhen and Taiwan?
    Cheers :)
  • madbilly madbilly
    Super User  /  edited October 2019
    What is the most efficient way we (the community) can inform HMD of common, widespread issues and feature/breaking bugs with the 6.2 and 7.2? What about dedicated bug tracker on the forum be helpful?
    Cheers :)

  • madbilly madbilly
    Super User  / 
    What involvement did ZEISS have in the development of the 7.2? What was their contribution? Did they have any involvement in the 6.2? As an imaging consultant?
    Cheers :)
  • chiraggohil chiraggohil
    ✭✭✭  / 
    What is video recording frame rate in 4K and 1080P resolution on Nokia 7.2? 
  • singhnsk singhnsk
    Super User  /  edited October 2019
    Nokia Logo: I have my concerns about the technology/process used to imprint the Nokia logo. Both on front and the back. The logo isn't the same great quality as I see on my Nokia 8.1, maybe due to me not having a preference for that dual-material stuff used to crave the logo . Are you trying something different there? The front logo is also a bit extra visible versus that seen on the 8.1 and it can interfere during media consumption.

    One more thing, is the back logo underneath the glass? Or is it outside or is it somewhere in the mid? Rubbing my fingers over the logo area gives a slightly different (smoother) feel as compared to the rest.
  • petrus petrus
    ✭✭✭✭  / 
    Hi Miika Mahonen!!! :)

    Why haven't you switched to small frames around the display and without a notch? There is no HMD product with such a display yet. Can we expect such a device in the near future?

    Thanks :)
  • abrahamp abrahamp
    ✭✭  / 
    I have some questions, hope you could answer them all. About the polymer frame, so is it polycarbonate or aluminium, or is it hybrid? And, what inspired you to give the phones a circular camera module? Was it the Lumia 1020 and 830? And why no dedicated shutter button? Just intrigued by the fact that none of your phones have any
  • JayAbbhi JayAbbhi
    ✭✭  / 
    Why are there no proper cases for the Nokia 7.2 other than simple tpu cases?
  • madbilly madbilly
    Super User  /  edited October 2019
    Hi Miika,
    I see that you are also the designer of the 800 Tough and 2720 4G Flip, nice work ;)
    Out of the three designs (6.2/7.2, 800 and 2720) which was your favourite? And which one are you most happy with the end result?
    Cheers :)


  • madbilly madbilly
    Super User  / 
    Tough question ;)
    When will you publish the environmental profiles for the 6.2 and 7.2? https://www.nokia.com/phones/en_int/environmental-profiles
    In particular, use of restricted substances, which regulations were complied with (including California proposition 65), whether conflict minerals were used, charger energy rating and power consumption and how much of the phone's materials can be recycled?
    These environmental profiles do include some social impact considerations, but they don't go far enough, so it's also important to know about the use of child labour in the mining of raw materials and fair wages and treatment in the manufacturing and assembly factories - where can I find information about how HMD ensures these?
    How much consideration do you give to these factors when you are designing a phone? What compromises do you make to the design, materials and components to reduce the socio-environmental impact beyond what is necessary to meet regulations? Are you happy with the end result or do you think HMD could have done more to reduce the impact?
    Cheers :)
  • madbilly madbilly
    Super User  / 
    Recently we have seen an increase in the number of cases where an HMD smartphone is sent for warranty repair and no spare parts are available so the phone is replaced with a newer model.
    How long will spare parts for the 6.2 and 7.2 be available? If these phones are available in California, how will you ensure spare parts are available for 7 years? https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=CIV&sectionNum=1793.03
    Cheers :)
  • Does Nokia 6.2 and Nokia 7.2 supports 18w fast charging ?
  • HMDLaura HMDLaura
    Staff member  / 

    Miika is here to answer your top questions!

    You can reply to Miika if you have a follow-up question. Just click “quote” on the post that you want to follow up on and write your question in the post. However, please bear in mind that the time frame is limited, so not all questions can be answered.

    Miika, the floor is yours!


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