Nokia 1 suddenly incompatible with Google Messages app

Finally figured out what is wrong. I've uninstalled updates again to revert back to factory version of app. I've had a look in the manifest and it says the version of Google Messages I have was designed for Android Q. As I do not have that on my phone (I have Android Pie), the Play Store will never find me a compatible app as my OS does not coincide with what the app thinks I have. Which begs the question - how am I supposed to revert the app to what it should be?

@bertt I sympathise with you. I have not received any text messages at all since debacle started. I do not know whether there will be RCS issues either. Mine is factory version of Messages app. I checked the version on APKMirror. It is months out of date. 

I created a thread on google support which you can view here - https://support.google.com/messages/thread/16105903?hl=en# 
I attempted to have a conversation with live chat on HMD Nokia app and the representative was incredibly rude and even quite blatantly accused me of spreading rumours by going on google support and made it crystal clear to me that Nokia mobile care cannot and will not help. When I asked for an email address or form of contact with his superiors, he said he would block me from contacting Nokia support again and then disappeared completely from the chat.

I even sent an official complaint to the email address listed on play store as app support and haven't even been acknowledged. All I did was ask if he was aware of any issues with the app or what I can do to resolve it. This has left me completely frustrated and angry.

@singhnsk although it upsets me to hear that other people including yourself are having the exact same issues as me, I am actually relieved that this was not all in my mind and I wasn't in some nightmarish alternate reality where I am haunted by rogue Nokia employees and there is a genuine problem here. 

Thanks again both of you.

@user1520881638007 thanks for letting us know. I will add your device to the ever increasing list of NOKIA devices that are currently affected on Google community support thread I created.

@bertt no problem. If we community members did not inform each other of any problems with our phones, we would be none the wiser as to what is going on. 

As Nokia and Google seem to be suspiciously quiet about this, I decided to up the ante by also sending tweets to Android Police and going on Reddit where the community there can be extremely vocal when silence is all you hear from companies who should look out for their customers best interests 😉

@HMDLaura as you are the only one who works for Nokia who actually comes on this board, can you actually find out what is going on here with this messaging app? Every single Nokia phone is affected, Google is being silent and I've personally gone everywhere I can to get some answers and had silence in return.

Please investigate this matter.

tudor georgescu said:

How about installing it from Aptoide? No stores, just gratis, reliable stuff.

There are plenty of places to sideload from @tudor georgescu such as APK Mirror and as you describe - Aptoide. My point is we should not have to download from anywhere apart from the play store as it's a system app that comes with the phone. The fact we have to seek alternatives is making Google look extremely negligent when they keep reminding us the only safe place to download is the play store and we cannot even do that with this app.

I am still awaiting an update from Nokia mobile care but at least they have confirmed there is a problem and are looking into it on our behalf.