[Merged]Nokia 7.2 shutdown during charging
Anyone here using Nokia 7.2 have this issue?
When you charge your phone, it will shutdown automatically.
I have 2 units of Nokia 7.2 with me, both having same issue. Using Nokia original charger and cable.
I observe this abnormality after the second January update.
Why does my Nokia 7.2 during charging goes off when it is full during the night?1
Maybe it is some sort of protection? (For example thermal or overcharging protection)0
I'm quite sure that's some kind of a HW failure.
(If software there would be many, many more reports of this type of behavior)
I had that exact problem with my 7.2 in beginning and after few turns at service they agreed (finally!) to change the 'mainboard'.
After that (got it back just few days ago) that hasn't happened again. Knock on wood! 🤞5
I've noticed that if you leave charging phone in airplane mode, it won't switch off1
Yeah, same happens to me. Not always, though. Nokia! -fix it.
I rely on it for the morning alarm.3
Mine restarts – I've had to stop charging it over night so I can unplug it as soon as it hits 100%. I've also noticed the charging icon never changes to indicate charging is complete, although maybe this is expected behaviour.0
After exchange of 'mainboard' my phone seems to be stable... 🤞
Battery life/capacity are unchanged but phone feels a bit snappier (running v1.400)0
I have same issue with both of my Nokia 7.2. It seems like the issue start after the second January update for Nokia 7.2.
Hopefully is a software bug, not a hardware issue.
Phone shutdown when reaching full charge. Usually around 94-98%1
Phone shutdown when reaching full charge. Usually around 94-98%
Hope it's a software bug, not a hardware issue.0
I've noticed that if phone is in airplane mode it will not switch off when charging1
I charged my phone overnight yesternight and nothing bad happened. It was still working fine in the morning. I was connected to WiFi. I'll try with mobile data tonight :)1
I turned off adaptive battery for both phone, so far manage to charge to 100% without restart. Will observe again...2
I'm having the same issue.. not every night .. maybe once a week.. just powers down at night. I too used to use it for my alarm.. now I use my work phone for my alarm. I really want my work phone off late at night. Help Nokia1
My new (three weeks) Nokia 7.2 has for at least four times shut itself down while on stand by mode and the battery is around 20%. I don't understand why.
The result is me believing that the phone is on (20% battery should last a couple of hours at least, on stand by) and people trying to contact me only to find that the phone is off.
To make things stranger still, the phone does not do that if I'm using it (sometimes even playing a game, something that is always battery intensive) and the battery runs under 20% or even 10% -- never had it shut down at 0% battery so far.
Apparently ir only shuts itself down while on stand by mode with low bat...
Any ideas, anyone?
Thanks in advance.1
Charge your phone to 100% and let it run until it turns off because of the batterie is empty. Repeat this two or three times so it should calibrate the electronic for the state of charge of the batterie. Do not charge between. I did this with my old iPhone which does not fix the bad battery but made the procentage display more reliable.2
There are a couple of threads with same content;1
I am also facing the same issue. My phone shuts down occasionally while in the charger. It is really annoying as I am using the phone as my alarm clock also and this problem has led to miss alarm several times. So bad.1
My phone has now started rebooting even when it's not charging.1
Yesterday have two shutdown without charging...
One is after full charged and unplugged after my dinner (around 8pm).
Boot up the phone and the battery indicator shows 98 percent.
Second shutdown is during my sleep, wake up and found out phone shutdown.
Boot up again and battery shows 93 percent.1
Another shutdown happened last night. Phone not charging and put a side. Sad...0
What does Your service point say?0
I didn't bring it to service center, yet.0
Well.... That might solve Your issues for good.
No shutdowns since mine got a new mainboard.
If it was software only should almost everyt phone shutdown during charge...2
Thanks for your advice, will check it out with the service center here!0
my phone also shut down between 7:30 and 8 am this morning. not charging at the time. has shut down a few times whilst charging previously.0
See answer(s) above Your question.
Most likely it's a combo of HW glitch and software.
As if it was SW dependent only should (close to) all 7.2 be affected of same misbehavior.
There might be a fix/workaround in the upcoming Q release but I wouldn't hold my breath....0
Ik have the same issue, after update januari.
Ik use the phone as alarm in the morning.
Ik hope that the problem is in the software and nog hardware.1
When i charg the Nokia 7.2 it go out on 94% en I must start the phone again!
I had this before android 10 .
What can I do to solved the problem?0
I think its software bug. Kindly take backup data from phone and try factory resetting phone.
Is this problem present after android 10 update?0
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