It is happening all of the phones of nokia 6.1 plus. I have visited to service centre all the phone that other person taken have same issue. My phone problem has not solved yet. I am asking nokia for better build quality.
This charging port problem started with faulty type c cable...the type c cable provided by nokia is the reason charging port are getting damaged.. Change it ASAP.
Hi, I have a Nokia 6.1 Plus that my parents bought for me just over a year ago. I have had issues for the last couple of month's with.....you guessed it the charging port! Now my phone won't charge at all! I called the Australian Nokia Mobile Care center who gave me a long winded brush off.... along the line's of this model wasn't released in Australia and they can't do anything, blah, blah, blah. Yes my parents bought it on Kogan.com, it was new out there and didn't yet have all the complaints online about it. I only buy Nokia (and have for over 20 years) and wanted a good camera, etc. So what they looked into it, they thought they were buying a great phone that would last me a while (and when I say while I mean a several years!!!). After the phone stopped charging I looked online and saw I am not the only one having this issue. By all rights Nokia should have recalled these faulty phones!! It is so wrong that you take our money for a product that has faults and then not fix the issue when they know it's their product!! I would like my phone fixed and I shouldn't have to pay to get it fixed when it is a product fault! If this doesn't get resolved than I will be complaining everywhere I possibly can online and Nokia will have lost yet another consumer who will never...ever buy another Nokia product again.
Many users have this problem. I think all Nokia 6.1+ users will have the problem soon or later. But the problem is not in the cable as they said here, is the board design, What makes the connector on the board unsolds when the USB cable is inserted.
I repaired or by myself, ordering the USB board in AliExpress and changing it. I already changed the board 3 times!! This is annoying, but is the unique solution...
Bringing the phone to the service centre will only solve the problem temporarily. In fact, the problem is that charging board contacts get unsoldered very easily. This is a design fault. No matters how careful you are in inserting the cable.
I ordered a new charging board (ebay, Aliexpress0 and glue a very thin piece of semi-rigid plastic foil along the weak contacts (”L” shape to be more rigid). You can use the best super-glue you can find (better if you use industrial grade super-glue). Better if you order a couple of spare charging board because you may fail the first time you try to fix it.
The plastic plus the glue make it very strong and rigid. This fix has provided extra support to resist small shocks to the circuit.
I have also added the magnetic plug permanently sitting in the USB port, and its cable to charge the phone. In this way, no more plugging or pulling the cable, making it almost zero-stress for the weak contacts on the board.
After a few months, the phone is charging without any problem but…….do you realise what kind of work I had to do in order to avoid replacing the phone?
It should not be happening in 2020!!!! Poor Nokia, and poor their customers!!!
I also have the same problem. I bought 2 nokia 6.1 plus phone and after 8 months they are exhibiting the same problem. There is no response from Nokia. I regret buying Nokia phones
My mobile phones charging socket have a technical problem. that is not working properly.So I want solve it.my all Office work is suffering by this problem.
I also have the same charging port issue problem. I bought 2 nokia 6.1 plus phone and after 6 months they are exhibiting the same problem. There is no response from Nokia and myself regret buying Nokia phones
Bonjour, en lisant vos commentaires, je me rends compte qu'on a tous le même problème au niveau du circuit de charge. C'est vraiment dommage que Nokia soit tombé si bas. Je ne sais plus quoi faire. Le problème de charge revient de façon récurrente après même avoir fait réparer.
I'm facing that too with charging port problem and had to replace the charging port, but charging port is still loose. So I mod the cable, you can see it here
Answers
Change it ASAP.
Hi, I have a Nokia 6.1 Plus that my parents bought for me just over a year ago. I have had issues for the last couple of month's with.....you guessed it the charging port! Now my phone won't charge at all! I called the Australian Nokia Mobile Care center who gave me a long winded brush off.... along the line's of this model wasn't released in Australia and they can't do anything, blah, blah, blah. Yes my parents bought it on Kogan.com, it was new out there and didn't yet have all the complaints online about it. I only buy Nokia (and have for over 20 years) and wanted a good camera, etc. So what they looked into it, they thought they were buying a great phone that would last me a while (and when I say while I mean a several years!!!). After the phone stopped charging I looked online and saw I am not the only one having this issue. By all rights Nokia should have recalled these faulty phones!! It is so wrong that you take our money for a product that has faults and then not fix the issue when they know it's their product!! I would like my phone fixed and I shouldn't have to pay to get it fixed when it is a product fault! If this doesn't get resolved than I will be complaining everywhere I possibly can online and Nokia will have lost yet another consumer who will never...ever buy another Nokia product again.
It would be very grateful if charging port gets replacement
Charging port problem in my nokia 6.1plus
My Nokia 6.1plus created charging port issue 😠😠😠😠...nokia has ignore this problem
Stupid nokia.....we couldn't buy this type of stupid nokia phones.....
Many users have this problem. I think all Nokia 6.1+ users will have the problem soon or later. But the problem is not in the cable as they said here, is the board design, What makes the connector on the board unsolds when the USB cable is inserted.
I repaired or by myself, ordering the USB board in AliExpress and changing it. I already changed the board 3 times!! This is annoying, but is the unique solution...
anyone get extended warrenty ?
Bringing the phone to the service centre will only solve the problem temporarily. In fact, the problem is that charging board contacts get unsoldered very easily. This is a design fault. No matters how careful you are in inserting the cable.
I ordered a new charging board (ebay, Aliexpress0 and glue a very thin piece of semi-rigid plastic foil along the weak contacts (”L” shape to be more rigid). You can use the best super-glue you can find (better if you use industrial grade super-glue). Better if you order a couple of spare charging board because you may fail the first time you try to fix it.
The plastic plus the glue make it very strong and rigid. This fix has provided extra support to resist small shocks to the circuit.
I have also added the magnetic plug permanently sitting in the USB port, and its cable to charge the phone. In this way, no more plugging or pulling the cable, making it almost zero-stress for the weak contacts on the board.
After a few months, the phone is charging without any problem but…….do you realise what kind of work I had to do in order to avoid replacing the phone?
It should not be happening in 2020!!!! Poor Nokia, and poor their customers!!!
My phone too
I also have the same problem. I bought 2 nokia 6.1 plus phone and after 8 months they are exhibiting the same problem. There is no response from Nokia. I regret buying Nokia phones
Та же проблема на двух смартфонах.Уже второй раз надо менять гнездо зарядки!
Sir,
My mobile phones charging socket have a technical problem. that is not working properly.So I want solve it.my all Office work is suffering by this problem.
With regard,
Nokia user
I also have the same charging port issue problem. I bought 2 nokia 6.1 plus phone and after 6 months they are exhibiting the same problem. There is no response from Nokia and myself regret buying Nokia phones
There is no problem in device or charging Port but problem in USB cable please change proplem solve
Bonjour, en lisant vos commentaires, je me rends compte qu'on a tous le même problème au niveau du circuit de charge. C'est vraiment dommage que Nokia soit tombé si bas. Je ne sais plus quoi faire. Le problème de charge revient de façon récurrente après même avoir fait réparer.
I am facing the same charging port problem on 6.1 plus, can someone help me in tackling this?
Same issue! i was go to official store and have not any help!!! damn! 😣😤🤧🤬🤬
I'm facing that too with charging port problem and had to replace the charging port, but charging port is still loose. So I mod the cable, you can see it here
Hope that help