NFC not working

System
System ✭✭✭
in Nokia 7 plus

I bought the new Nokia 7 Plus yesterday and found the Android beam through NFC not working with other Google phone like Nexus 5. It randomly works with other Nokia phones. Please fix it on priority.

Comments

  • vibhor
    vibhor ✭✭✭
    edited August 2018

    I tried with a NFC tag and the phone did not detect it.

  • Unknown
    Unknown
    Me too
  • evylrat
    evylrat ✭✭

    I have just purchased this phone and was surprised that NFC did not work and would not allow connection to old Sony Z3C. Also tried Samsung S8.  I have since tried other NFC devices and today attempted Google Pay. Nothing.
    From reading other posts the sensor is assumed to be below the camera, but the Nokia manual is lacking in any explanation. This is running android 8.0.0 build 00WW_1_32E.

  • yendred
    yendred ✭
    edited August 2018

    I noted a problem with mine. The actual sensor seems very limited in range. The sensitive part is just to the left of the camera, when you're looking at the back of the phone.

  • Unknown
    Unknown
    Pay pas (nfc) not working too. Blyat(
  • evylrat
    evylrat ✭✭
    edited June 2018
    I have just confirmed that the sensor is to the left of the camera lenses as you look at the rear of the phone. It has started to work consistently, so tomorrow I'll test the Google Pay. Other phones detect NFC pretty quick, this is definitely a hold and wait for the NFC.
  • evylrat
    evylrat ✭✭
    edited July 2018

    I have confirmed that Google Pay worked today. But the large phone size and specific location of the NFC to the left of the camera lens (so, behind the Nokia logo on the front) makes the transaction difficult, unless you're left handed. I had to hold my phone at about 210 degrees. In the UK, the chip and pin machines tend to be to the right of self service checkouts, meaning you can't hold the phone to the left of it. It took about 3-4 seconds for the device to register payment.

    I'd say the range is VERY limited, contact must be made. I presume this is a security measure so that NFC can't be used through a pocket or a bag.

  • Unknown
    Unknown

    The NFC antenna and contact area in the Nokia 7 Plus is tiny compared to other phones and it seems to be a pretty weak signal as well. I’m having trouble aligning an NFC security key even when I hold id directly on top of the NFC area. It’s actually easier when I have a bumper case on than without one.


    The Nokia 7 Plus is clearly inferior to several other phones I’ve tested this with. The other phones just require me to wave the NFC security key around at the back of the device for a second and its fast and easy to do. The N7P require accurate placement and a long time to read any NFC tag or key. Android Beam between two other NFC capable phones is always fast, but both sending and receiving on the N7P is slow. I’d not recommend this device if you intend to use NFC in your daily life.

  • Unknown
    Unknown
    Same here, unable to pay until I learned to approach top right corner of the phone to the center of the screen of the payment terminal. Once understood, works consistently.
  • SergenteNero
    SergenteNero ✭✭
    edited August 2018
    I have a problem with a Candy washing machine, NFC does not work. I have no problem with an old Nexus 5x.
    Any suggestions?
  • irfan
    irfan

     What a bummer. Is Nokia going to comment about this? Hope there's a software fix to this.

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