[Update 05/05/20] Android 10 on Nokia 4.2

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Comments

  • Same in Romania, without updating to andr 10

  • Yup, i wont buy Nokia again. Its not what i expected when i bought android one device. It should get a10 max 1 month after google pixels, now i got a10 on 2xsamsungs and nokia is still waiting. I was hoping for a Nokia back to glory days but i wont buy it again and 100% i wont buy flagship from it for myself. This 4.2 for my mother was last one.

  • Rorro
    Rorro ✭✭

    Anyway, someone does the job wrong. And there is a breach of Nokia's star marketing promise.

  • Hello, what about security updates and Android 10 for TA-1133 in LATAM? I sill have the october 2019 security update :(.


  • Same to Romania. We wating this android 10.......

  • Rorro
    Rorro ✭✭

    Puedes actualizar vía vpn, ya que Nokia nos abandonó. O las operadoras, o la entidad gubernamental que regule esto en tu país, porque ya no hay a quien responsabilizar. Solo se lavan las manos, sobre todo, Nokia.

  • jmro
    jmro ✭✭

    "Colombia – Claro and Movistar"

    Today received: Android 10, April 5, 2020 security patch level.

    Not with Claro or Movistar , I use ETB / TIGO.

    😀 Thank you, jmro

  • Rorro
    Rorro ✭✭

    I think the problem is Movistar. In Chile I had to force security patches, because they were never released for Nokia 4.2. Hopefully better luck with this update to Android 10.

    My dad has his Nokia 5.1 Plus purchased with Movistar and has the August 2019 patch. Shameful!

  • pphome
    pphome ✭✭

    Hungary (Telekom) does not have android 10, instead the April security update was received yesterday. Previously, someone had received it in Hungary with the same service provider. Why?

  • Xavi09
    Xavi09 ✭✭

    Hey @HMDLaura Its about my Nokia, sometimes it blacks out for about 5secs, what might be wrong?

  • So wave 2 started at 24.04 and its 13.05 and this no a10 for Nokia 4.2 in Poland Orange. Shame.

  • Rorro
    Rorro ✭✭

    @HMDLaura I think your described deadlines are not true, because in Chile the update has not yet arrived and I am getting tired of misleading advertising. Communicationally as a company they are lousy, it is better not to make these types of announcements if they are not going to be met.

  • No pierdas el tiempo acá, la subtel es quien aprueba las actualizaciones en chile se demoran pero llegan.

  • Rorro
    Rorro ✭✭

    No encuentro la relación de la Subtel ni de dónde sacan esa información. Han responsabilizado. Google, las operadoras, Nokia-HDM y ahora la Subtel xd

  • madbilly
    madbilly Super User

    Hi @Rorro and @Lordbeny,

    I know it's annoying, but this might be because of delays in operator approvals (also maybe HMD's software doesn't meet their QA requirements). If you look at the update HMDLaura posted Chile and some operators in Poland are listed as still pending approval, so maybe you could put some pressure on your mobile operators as well as on HMD? (I'm not saying don't let up the pressure on HMD, I'm just saying it would be better to pressure from both sides, to try both pulling and pushing the update to you.)

    Cheers 🙂

  • Lordbeny
    Lordbeny ✭✭
    edited May 2020

    Dear Nokia. When i can expect A10 Update for Nokia 4.2 in Poland Orange? Its over 1 month of waiting since first wave. This is getting ridiculous.

  • madbilly
    madbilly Super User

    Hi @Lordbeny,

    Did you ask their support team directly? Again?

    Cheers 🙂

  • Rorro
    Rorro ✭✭

    "friend", do you get paid to defend the indefensible? Let's assume Nokia announces updates for one or two build numbers and gives them the "best in updates". So any. It's easy to make a paraphernalia to announce the release of the update for two complication numbers, when they have about 30 different series. A mere show.

  • I

    I smell HMD worker there :P This is just not funny if someone who has adversiments with " The fastest android update in history" is making something like that when all other brands in my family already got a10 and my mom n 4.2 is still on a9 with february patch.

  • madbilly
    madbilly Super User

    Hi @Lordbeny and @Rorro,

    No I don't get paid, I don't work for HMD and I'm pretty certain that just asking "Did you ask their support team directly? Again?" isn't trying to defend anything 😃

    I only asked if Lordbeny had asked support because I'm interested to know the answer. When I had difficulties updating my Nokia 8 they gave me a load of steps to go through (which didn't work, so I forgot them) and in the end what worked was a dead SIM from another provider in another country!

    If we get enough information together we might actually be able to work out why some people aren't getting the updates.

    Oh, and asking support and trying what they tell us might actually help! 😆

    So Lordbeny, did you ask and what did they tell you?

    Cheers 🙂

  • So you wanted to know what support wrote back. Here you have:

    "We are trying to provide update as soon as possible but for now i cant provide exact date when you will have update"

    This is hilarious. This is last Nokia device i've bought, i wont recommend it either, claiming that this android one devices will have fast upgrades is just lying.

  • madbilly
    madbilly Super User

    Hi @Lordbeny,

    Yes, that's what they always say first time, they are trying to fob you off so they don't have to actually work. You could reply and tell them that Wave 2 should already be complete and others in your country got the update so why didn't your phone, then they should give you some things to try.

    Cheers 🙂

  • Guys, don't update, A10 bugged, this update makes phone unusable. Read topics below

  • Rorro
    Rorro ✭✭

    What was your specific case? Does anyone else report that their 4.2 went wrong after updating? What failures do they present?

  • In my case - SIM cards is not available when signal level is full. We have discussion about 4.2 on Russian forum 4pda, and after update about 10-15 Russian speaking people reported about same issues with different operators and configurations. And most interesting, on our forum we have user with name "Nokia Mobile Russia", but in only answers like support, and promotion new phones on forum. Useless user, 0 communication with users and their problems...

    Have a 1 plus too, after update to 10 - bug, always minimum volume of notifications... Don't hear any notifications if phone not in hands... And with this issue - call ring volume is ok..


    On 800 Tough - from start of sales 0 updates. Phone is extremely slow and have bugs with backlight and russian-ukranian localization...

  • Rorro
    Rorro ✭✭
    edited May 2020

    Thank you very much for your answer. I am nostalgic for Nokia, but something went wrong with HMD and I recently renewed my device, but I feel unhappy with the support provided by this brand. I honestly wonder if my next cell will be Nokia.


    And the worst thing is that @HMDLaura must read us, she appears with her last connection hours ago.

    At home there is a Nokia 4.2, 5.1 Plus and 7.2 and in my region the update-delayed as usual-seems nowhere near being reliable to install on any of those models.

  • badger810
    badger810 ✭✭✭

    I have the TA-1150 version in the UK and have had no issues at all with the A10 update. Everything is working great with no problems. Also to note after the A10 upgrade I didn't do any factory resets and did mine earlier than wave 2 by using the VPN trick.

  • Critical bug only if you use DUAL SIM in phone. If you use one sim - understand.

  • pphome
    pphome ✭✭

    t is already June, but in Hungary Telekom service provider does not yet have A10. I needed an android one because the updates and fixes are coming. No one has been officially notified of the reason for the delay and final arrival. That's what customers would be worth.