WIFI issue after updating to android 10
Hi After updating my sirocco, I got problem with my wifi. wifi disconnects from ADSL modem suddenly and connects again.
WIFI issue after updating to android 10
Hi
After updating my sirocco, I got problem with my wifi. wifi disconnects from ADSL modem suddenly and connects again. I am sure it was not like this on Android 9 and it happened right after getting the update.
9
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Comments
Hi
I'm suffering the same issue.
I updated my Sirocco last weekend and wifi has been unstable since. It was working perfectly before on Android 9.
My Wifi is setup with several Unifi APs which covers the house and garden. Since the update the range is less than half of what it was and 5m from the AP the phone is constantly switching between wifi and 4G. I also noticed that the 5GHz band is not used anymore.
I did a factory reset on the phone, tried several other thing I found searching for a solution but all to no avail.
Please Nokia create a fix for this! fast!
Stefan
Best contact Nokia support, to make them aware of your issues. I wouldn't count on them reading the forum here.
After android 10 update the WiFi connection is terrible. Looses connection, weal connection.
Contacted Nokio support and told me to do the following:
I reset my router and AP, I did soft reset, deleted my WiFi connection,....
Nothing works!
I suggest to always contact support, so Nokia knows there is an major issue.
Second suggestion DON'T install Android 10 jet on the Scirocco.
After support chat I did the following:
Had to delete all WiFi, Bluetooth,... Connections via system/reset..
Did nothing.
Had to test the Sirocco in Safe Mode
Did nothing.
Now they suggest to do a factory reset lol !
I will loose everything and it will take days to setup again.
The hole thing costs me an arm and a leg for all the data on 4G!
So don't upgrade to android 10.
There is No way back!
I Reset it to the factory Reset and it didn't Work either
It started to get worst again in the weekend. I don't Know why.
And the factory reset does NOT work.
I hope the Wifi issues are solved soon.
DO NOT upgrade to android 10.
Those that do have the WLAN issues since the update, what settings is your wireless configured for?
Are you using ac, b/g/n, 2.4 or 5GHz, specific channel or auto channel?
My slightly older router is set to g/n and apparently uses only the 2.4 GHz band, but wifi is stable and reach seems close to what I had with 9.
Assuming that there's some issue with the modem after the update, those affected could try adjusting the WLAN settings (if possible) until there's a fix.
I'm primarily on 5GHz (a/n/ac mixed), I enabled 2.4GHz (b/g/n mixed) to check if it would help, but it didn't. Auto channel selection in both cases. Same settings as before upgrading, obviously, worked flawlessly.
where is the update for china user?
I have exactly the same challenge with my Nokia 8 Sirocco. I was first blaming our home network router. Then after replacing it to more efficient model and comparing functionality to other 5 Nokia android and other phones in the family I realized that Android 10 update is surely the reason since other devices & wifi are working correctly.
My Nokia 8 Sirocco is also getting hotter than usually. There were similar problem with some earlier updates, and they were fixed by the updates.
Hopefully this will be solved very soon!!
I have the same problem. I updated my and my wife's phones (Nokia 8 Sirocco both) and for both WLAN signal quality got bad and the connection keeps dropping. Same for both phones. Otherwise the WLAN works perfectly in my home. I use 2,4GHz 802.11n.
Same Problem here. Disconnects and connects every 2 or 3 minutes, where on Android 9 it didn't with same network and distance.
The support is really the worst I've ever experienced. They don't even want to forward bug reports. Even the EA customer service is better
Same issue here.
After Android 10 upgrade WIFI is unstable and disconnects ever minute.
This was not a problem in Android 9.
I also know of multiple other people having the same issue.
Come on Nokia fix it please .
So after I did the steps below my WIFI is much more stable and does not disconnect and reconnect every minute or two.
Settings>system>advanced>reset options>Reset Wi-Fi, Bluetooth, network
The WIFI signal however is still not as good as what it was on Android 9.
still now no update for fix in android 10.. no love for nokia 8 sirocco..
Hallo zusammen, mir geht es mit dem Nokia 8 Sirocco genauso:
Nach dem Update von Android 9 auf 10 ist die Signalstärke des WLAN signifikant schlechter geworden. Nach den üblichen Massnahmen (Neustart, Softreset, WLAN zurücksetzen bzw. löschen, Gerät im Router =Fritz.Box neu einrichten usw.), würde mir vom Nokia-Support geraten, auf Werkseinstellungen zurücksetzen, brachte aber keinste(!) Verbesserung. Nun soll ich das Gerät zur Reparatur einschicken (???). Da zwei Router in zwei verschiedenen Wohnungen, habe, kann ich die Router ausschließen, da bei beiden das gleiche Problem besteht. Es muss am Android 10-Update liegen... Hoffentlich unternimmt HMD bald etwas.
Also, die Übersetzung ist ja besch...
Hallo HMD, wir sind in Deutschland
This solved my disconnection issues. Still, the WLAN signal power seems lower than before, but this might also be just different behaviour of the signal strength indicator in Android10...?
Perform the following: Settings >> System >> Advanced >> Reset options >> Reset WiFi, mobile, Bluetooth >> Reset Settings >> Reset Settings
After that, go to Settings >> Apps and notification >> see all apps >> three dots in the upper right >> Show system >> Carrier Services >> Storage >> Clear cache Next, Settings >> Apps and notification >> see all apps >> three dots in the upper right corner >> reset app preferences
Then, do a Soft Reset. Hold the Power and the Volume UP hardware buttons for approx. 10-15 seconds until you feel your phone vibrate and you see the Android logo appear. Also, make sure your phone is not charging.