Bluetooth Causes Crash of Settings Menu

bei mir das selbe Problem.😒

I've been facing the same problem. The only way to get the menu working again is to restart the phone in Safe Mode. You can do it by long pressing the poweroff icon. When the phone boots into Safe Mode. Toggle Bluetooth, Wifi and Airplane mode off. Then restart the phone after 5 minutes. Now the menu will work fine, but turning Bluetooth on will again cause the crash.

Everyday the phone keeps getting worse and worse. No fix yet for the notifications bug, and the people with build 370 are enjoying their phones again.

Nokia thanks about it, I trusted it as a device I grew up using it, but now boom blue gives me a problem can't play music and can't turn it off, it's freezing all the settings, and I've been noticed this when I open a camera when I'm using WhatsApp it says restart your phone, or else can send any music via WhatsApp😠😡😠

Exactly the same issues in as everyone else. Phone is no longer fit for purpose. Mine is still under warranty. Nokia system upgrade caused the fault so if you cannot fix it quickly can I exchange it for another model without charge?

Same problem here. Nokia 2.2. Phone won't connect to any bluetooth device and trying to do so causes Settings to crash.

On top of this, the Storage icon in the pull-down settings menu doesn't work. To get into those options I have to go through the main settings menu.

Rubbish. I bought a cheap phone thinking that being Nokia it would at least work reliably. Ha.

Same Problem for me today after the phone installed the update by itself without my permission.

If there's no fix coming the next days, i'll return my phone as well

It almost seems to me as if Nokia messes our phones up on purpose to nudge us towards new ones - first with the notification bug not being fixed until now and now essentially removing bluetooth functionality from our phones.

Disgusting.

Screw you HMD

sambhag91@Gmail.com

Its funny what HMD are doing XD They sent you the 370 build with the notification bug fix. Then they sent you August security patch and crippled the Bluetooth system XD Here I am sitting with the notification bug and bluetooth bug with no hint of a possible fix coming. **** you HMD

Guys,

Over the last few days I have been corresponding with Nokia Customer Support. They suggested numerous options to try and fix the problems caused by Android 10 but none of them worked. They finally had to admit that Android 10 was faulty and caused all kinds of problems once installed. They are allegedly working on a 'fix' but they have no idea when it will be available. For now, it seems Nolia are unable to repair the damage they have caused and they will not offer to replace the devices they have destroyed.. That means we are left with two choices. - Make do with what you have or buy a new device. - Obviously, they do not care about their customer or what they have done to them.

The email I received from Customer Support is here for your information: -

"Dear John,

Welcome to Nokia Mobile Care. Thanks so much for contacting us! 

I am very sorry to hear about the inconvenience with your Nokia 2.2 device! 

Referring to your inquiry I have to inform you that during the Warranty period, Manufacturer or its authorised service center will, in a reasonable time, remedy the Defect free of charge by either repairing or replacing the defective Product or accessory or the defective part of it at its option, provided that you have returned the defective Product or accessory to the Manufacturer or its authorised service center before the Warranty period expires.

https://www.nokia.com/phones/en_gb/support/warranty/nokia-2-2/GB/en

you can read more information regarding the terms and conditions concerning the warranty.

Regarding your question about the replacement of the device, we would like to inform you that refund of any item is possible only through the point-of-sale. As a manufacturer, we are providing only repair services.

In the case you are describing nothing much can be done from the distance, I would like to ask you, please send your Nokia to repair. I know it’s never a nice thing to have to send your phone back for repair that's why we’ve made the process as swift and smooth as we can. Please select the link:

https://nokia.ebuilder.com/en_GB/repair

Also you can expect fixes in future system updates!

For any further questions, please feel free to contact us again. I wish you a lovely day! 

I hope you are feeling good during these difficult times and you take care of yourself and your loved ones. Stay safe and be healthy!

Kind regards,

Nokia Mobile Care"

I have the same problem of Bluetooth crashing settings, build number 00WW_2_370_SP02 installed on 5th September in UK.

I've looked at rolling back to Android Pie using ADB and Fastboot but the required comms drivers don't work in Windows 10 and Nokia doesn't provide any of their own drivers for windows comms.

Has anyone else tried this?

Same here. I spent 1 hour chatting with an assistant. I even tried the factory reset but nothing.

I won't send the phone to assistance as suggested, simply because if this is a common hardware + software issue, I don't see how they could fix it.

I mean, if they can fix it for 1 phone, why they couldn't do it for all with an update?

Still, I might be missing something, so please @Moshammer let us know!

Cheers!

Same problem is also me when i bought this mobile it contains Android 9 in that time i like it very much but the recent updation that is called Android 10 it is very very worst and my problem is bluetooth crass .my system bluetooth is didn't connect any other portable devices it accept only calls ..but it not accept the media audio .. and also it was not turning off suddenly ..and device settings also isn't responding due to that bluetooth issue and the main thing is all those following problems are occur only The Android 10 updation only this is very big drawback for tis system..... I hate this updation.... But also i am waiting for another updation....