Network issue in Nokia 6.1 plus

Hello mine is ta-1099, I had suddenly this pb (I have changed my charging port many times myself, I bought some of them on the net) I don't think it's due to charging port but to battery heating (I had often 50degrees or more!)

I changed battery (he342 instead of he341 or he 341 instead of he342 I don't remember) and no heat at all (max 35 degrees!) But too late, I never could have data or voice connection again, only wi-fi works well, since that I bought a new phone on November

(I am in France and this phone from China is not warranted)

I bought my Nokia 6.1 plus on September 2018, had charging problem in early 2019, solved by replacing myself charging port every 3 or 4 months! And finally phone is dead (no 4g connection) in October 2019

I have lost 220 euros just to use it one year!

I loved Nokia (had a N95, then N8 from 2010 to 2018(yes!) And this 6.1 plus, now it's finished

Same here used to connect well now i cant even play pubg at my house it heats up a little and disconnects

@sagarsinghal Even I have the same problem since 2 months.

Had changed charging port twice before too.

Took to service center 1 month ago and they told it's not problem with phone. Still have the same problem.

What did you do?

Any luck?

Got it repaired or dumped the phone?

@sagarsinghal

@Nemane

It's the charging port. I changed the port myself and started getting these signal issues. Being a type A personality disorder I opened the phone again several times playing around with antennas and all. After a few tries I took it to a shop. The repairer **** it even bad. I took it to another guy. He told me phones behave like this when the network is IC is faulty. This guy tried hooking up several ICs on it and **** it even badly. Now I don't get reception on it. Plus, I don't get WiFi on it. I though found a trick. I stand real close to the router and turn the router on and off and after a random number of attempts it sometimes do get connected to the WiFi.

I am not sure about what the problem really is nor can I or even the repairers identify it. For an idea, a vague one, I guess the picture embedded to the comment is the problem.

Yes. The network IC. I have not tried this solution. The repairers have **** my phone even more, it is missing a plate and an antenna too. However, the website below ships ports with IC and without IC and you can get them there. Worth a try.

https://www.lazada.com.ph/products/for-nokia-x6-61-plus-ta-10991103-type-c-usb-charging-port-charger-dock-antenna-connector-mic-flex-cable-circuit-board-i305312635-s567888439.html?

Same Same same😑

Same problem. Anybody please suggest a solution

i've just got changed the charging port today now I'm facing this problem. somebody help me please

I am facing the same issue!

I regret buying this nokia phone!!😠

Had same problem for like 6 months ....worst customer service and service centres....I dumped the nokia for good 3 months ago and bought a Oneplus 8!

Well, I have a Nokia 6.1 or Nokia (2018) and same problem after changing the sub main board or charging pcb. I checked it has both the fast charging and network ic yet the problem persists. My bet is that the phones maybe linked with serial/product no. and that is why it's causing such issues only after the genuine one is replaced. I have reception but Internet works as if it's 2G with 15-20kbps down to 5-10kbps up. Calls work even on VoLTE. WiFi sometimes refuses to connect no matter what I do. Only way would be to either manually reboot or turn on and off WiFi until the network shows. Sometimes it won't even connect after it turns up on the screen. Then Bluetooth was way faster before now it takes 10-16 minutes just to share a 8mb file(image). File Transfers via Hotspot or WiFi Direct are affected as well. It'll time out or won't show at all. Wifi Hotspot will work sometimes or won't turn on at all and show error on the status bar. Not that I'd be using it with such poor internet. It's greyed out manually sometimes. The rapid charging will vanish moments after plugging in the charger. It used to charge from 0-100% in ~37mins. Now it takes ~2hrs.

Nokia and Google don't use good charging sub boards. Both me and my friend got our respective Type-C sub board/pcb replaced. He owns a Google Pixel 4 and I have a Nokia 6.1 as well as Nokia 5. We both took our phones to repair shop and paid about 1.2K for the whole pcb replacement and got faulty phones back. The repair shop has a very good reputation as well. They admit that they can't fix it. It's either in the software or there serial number on the new board doesn't match the old one and may be the cause.

And tbh, currently in India, Nokia services and their customer support is non-existent or sub-par. Same for Google and Asus. Compared to Xiaomi, Vivo, OPPO and One Plus, they are no way near. I in no way like these Chinese brands but I can't deny that they at least provide quality customer support services.

While my Nokia 5 performs way better. It may lack the power that this does put never gave me much of an issue. Same Sim from the same carrier/operator/service provider works with 47 Mbps down and 29 Mbps up on the same 4G Vo Lte which gave 10kbps up and down in my Nokia 6.1

Anyone found any solution for this issue?

Hi I am also facing the problem. After changing the charge port Network problem.

Hey I had the same issue after changing the port from a local shop. Since the normal port don't match with the device there might be network issue. That's how Nokia set this phone 😤😤😤

Then I replaced again at nokia authorised service centre with 900rs something. Now there's no issues. It's been months no issues after that. Try service only in authorised service centers.