Nokia 8 Randomly Restarts and Sound Problem

I bought Nokia 8 in September 2019. After using it for 7months it randomly restarted 4-8 times in row like this morning it restart 9 times the battery is in 20%. It is mostly restarting when I open camera app, when I open the camera the colored is vibrating and the sound is zzzzzzzzz and suddenly restart the phone. Although this doesn't happen when I am charging the phone. It only happens when I am not charging the phone. There's also a sound issue where the sound freezes or is not audible when the volume is full when I play music in a 20% battery life the music sound like unclear. Again, it doesn't happen when I am charging the phone. I tried factory reset once but still the same. Any help will be appreciated. Let me know if this issue is common in Nokia 8 and what should I do next to fix my phone. Thank you.pls help me to solve this issue.

Can we replace the battery if there is a screen break?

The same problem with my phone. can anyone qualified from the company answer our questions? I even think that this is a common problem of nokia 8. and the motherboard costs more than a new phone with same or stronger hardware. :(

The best thing to do is take your phone to the authorized service center, and they will do the job.

The down side here is the parts needed. My phone is in the service center 3 months today and no parts yet.

The quotation of the technician is battery replacement.

So my advice to my fellow Nokia 8 users, take your phone immediately to the Service Center before all the parts are gone.

oh here we go....i thought it's battery issue...but most of nokia 8 users reporting same issue may not be considered as battery issue but latest software.

Let's wait for next update.... I can't even talk to anyone while playing or doing some stuffs on my phone...may future update solve these issues

Almost a year since I've replaced my battery that I got from a 3rd party seller. So far the phone still work well...the battery still good, can achieve up to 5 hours screen time. The rapid charge still work well. So far I'm satisfied.

The SD 835 still fast and reliable enough to run all apps. I barely remember the last time any app crash while I'm using this phone. Playing pubg and COD is good on this phone. Only start to heat up after an hour gaming

The only problem that I got is my camera sometimes can't focus on the object, especially with a third party apps...maybe I damaged it since my phone have gone through a lot.

Most importantly I try my best to only use the original cable for charging and not to leave my phone charging exceed 100%.

Hello Nokia

Having the same issue on my Nokia 8,which I imported it from Netherlands.

Keeps going off more especially when I use the camera or even WhatsApps ,it really annoys me most when I want to show off the beauty of the Cal Zeiss lense

Quick charge is gone sometimes I feel like I wasted my money on this unique gadget.

I just hope Nokia will come up with solutions to our problems.

I have tried a the necessary resets but the problem is the same.

Hiii iam Using From Nokia 8 please Update Android 10 Update version...

This issue has no solution. Battery is not the problem at all, the I´m quite sure is an update with a bug made to invest money in a new mobile phone.

I have the same problem. I from Argentina. I bought my phone 2 years ago.

I want to do a Downgrade to Oreo.

Someone did It? So...When the phone Is conected with the charger there Is not problem...

I do not know what to think....

Cmon Nokia. you disappoint me

Only way is change ur battery

thanks for sharing information

Found the solution!!!

I also had the same auto-restart problem. I turned off adaptive brightness and the problem is gone.

unscrew and remove the battery's fuse.bypass the fuse %100