unable to charge from time to time after Android 11 upgrade
the upgrade was so far so good
the only bug bothering me is the random unable to charge problem
the phone just gets unable to charge after around half day use
the only way to solve is a reboot / power off, then it will charge like normal until the problem comes again in around a half day.
after a bit of googling i found its not unique to nokia7.2, its also bugging people on pixel etc
so HMD team please give me a solution, and let me use the phone to the end of its service life.
Comments
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I got the same problem with you. It almost cost me a trouble with not noticed the phone it's not charging. The phone have the sound and the icon of charging when it plug in. But it's not charging. I'm hope they can fix it asap.
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Same issue I have also face after update to android 11my Nokia 7.2 plus . Phone not charging when it is power on
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I also saw this same problem on my phone after updating to Android 11. But I have fixed this problem. If you want to know how this is possible, listen carefully.
1. First, drain your phone's battery ( 0%).
2. Then charge one hundred percent (100%) while the phone is switched off.
3. Then turn on the phone and you will see that your problem is fixed.
If your problem is fixed then comment me.
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Can a turned off phone be charged though? Everyone's been talking about rebooting, not turning off to charge.
Just askin, don't have the update yet myself
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It is been my problem since I updated my phone (7.2). Hope HMD will solve this problem. Another bug is when you activate swipe notification from fingerprint scanner, notification bar will keep showing (like you are swiping it down) and it is really a bothersome.
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If you reboot or power off it will only work for a short time. But if you apply my method, it will be permanently fixed. So please give it a try on your Nokia 7.2 phone.
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I experience the same charging problem after updating my Nokia 7.2. Also, the UI is messed up after the update. Fortunately you can fix that by activating "three button UI" in the settings.
The Nokia 7.2 is for sure one of the worst phones I've ever owned.
1 -
Yes I'm also facing same problem even after factory reset😤 I hope hmd fix this in next update
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I will try this, currently running my battery to 0%
1 -
Hey same problem I am also facing. This get temporary resolved only after restart the phone.
Does anybody know permanent fix?
Nokia please fix this as early as possible.
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High quality updates - as you would expect from HMD! Fortunately there is no Android 11 in Germany for the 7.2 :-|
Fortunately, there is a solution, it only costs money but saves nerves:
3 -
Updated to Android 11 yesterday, today evening I plug my phone to charge and get a minor panic attack when the charging rate is reported as 0. I try different sources (Wall, power bank) and cables with no success.
Rebooted the phone after finding this thread, and the device charges again (until, I assume, it doesn't anymore).
I am straight up amazed as to how this passes testing. Fix this asap. Band aid solutions that have been offered in this thread are nice for experienced users but normal people are going to think their phone is broken. And I suspect they wont buy a new one from you if it borks like that.
2 -
I have Nokia 6.2 and after android 11 update my phone won't charge while it's on. I have to turn it off to charge it.
1 -
I've done this & it didn't work, drained the battery to 0% & then charged to 100% whilst turned off. It was charging ok last night but again this morning I'm getting the error message, plugged in but unable to charge at this time.
Obviously HMD have not tested this version on Android 11 before they rolled it out, what a shambles.😬😕
4 -
Deep cycling is bad for battery health :-)
1 -
Same problem here. Phone will not charge wihtout a reboot. Phone even says not charging. This has to be starting of the downfall for Nokia. I will for sure NEVER buy a Nokia phone like ever again. How did this even get passed testing phase phase, seriously.
Did nokia just rolled out an update just to "Look cool"? not caring at all about their devices?
This is what I have tested so far. Phone was at 40% and I plugged it in, not charging. With powercable attached I rebooted the phone and now it charges.-This is the only solution I have found to this problem.
2 -
My phone was charging fine after updating to 11.
Today (3 days after the update), I started having "plugged in, can't charge right now" issue.
Seems I'll need to reboot to charge until this is fixed. Somewhat inconvenience...
2 -
If anyone (like me) wants to roll back to Android 10 while Nokia sort their game out, then I describe a method here:
For me in A11, the front camera was not working, video was not saving nor were AR services available. I didn't have the charging problem though.
2 -
Finally 😎 my phone 📱 7.2 was working absolutely fine with Android 11 having no bugs observed no problem after update everything was working absolutely fine now I feel after 2 years my money 💰 was not wasted.
Thanks 👍 nokia team.
Android 11 was far better than previous ridiculous update.
0 -
Charging issue after updating android 11 for Nokia 7.2
How to fix the problem.
3 -
Same problem after updating, it acts weird. Sometimes Getting charge sometimes not.
What's is a solution
3 -
My phone Nokia 6.2 is not charging after updation of android 11 . Every time I need to reboot the phone connected charger to increase the charging percentage.
1 -
Same problem here with my Nokia 6.2. Tryed various chargers and cables but after half a day, it just stops working and I have to reboot the phone.
Additionally, the default camera App is not able to record videos anymore.
This software issue just adds to all the hardware issues I had with two phones of this type. This Nokia is the absolute worst phone I ever owned.
1 -
Same problem here with my Nokia 6.2. Tryed various chargers and cables but after half a day, it just stops working and I have to reboot the phone.
Additionally, the default camera App is not able to record videos anymore.
This software issue just adds to all the hardware issues I had with two phones of this type. This Nokia is the absolute worst phone I ever owned.
1 -
COME ON! HMD team i need a fix so my phone don't have to reboot every 12 hours to get recharged!
1 -
Yeah, this is rather ridiculous... after the Android 11 "upgrade" plugging the phone (6.2) into the charger will maintain battery level, but not charge it until I reboot the phone. Pain in the rear.
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Yup, I have reported this to Nokia.
If you can, please upvote my post 🙂
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I had the same issue of Nokia 7.2 not charging after latest Android update, unless I switched the phone off.
I was adviced by Nokia customer care to let the battery fall until 5%, then charge the phone *in safe mode* until 100%. This far it seems to have worked.
(Would have thought Nokia could share the advice here, too.)
0 -
Please report back if this has worked?
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This does not work, technical advice given by a HMD employee reading from a script, they really have not got a clue, a fix needs to be rolled out OTA asap instead of fobbing people off with pointless advice that does not work!
2
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