Android 11 on Nokia 7.2
Comments
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How do you uninstall Camera App updates?
What version of the HMD Global Camera App are you using? Mine is showing as 96.9.0730.01. The Selfie icon to the left of the shutter button is missing.
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I have exactly the same version you mention.
To uninstall the updates, in the place where the magnifying glass icon is, three dots appeared with the option "uninstall updates".
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Updated Android 11 v3.490 2 days ago and encountering Proximity Sensor issue again. Black Screen on incoming calls (Unable to answer calls) and also while listening to WhatsApp audio messages. As from previous experience v2.390, I need to turn Sensor Off. But camera will be disabled if Sensor is Off.
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Hello I'm from Germany and I have also issues with my camera on the Nokia 7.2 afer updating to Android 11 with the 1,57 GB update.
To sum it up:
My Model: TA1196 - 64 GB 4GB
My Updates:
My camera App in normal mode:
As you see wmy selfie cam button is missing and i also cant access it in Whatsapp
My camera app in wide mode in the same distance as above:
As you see the image is distorted on the edges, thats why i think its the right lens but with a wrong zoom
the following screenschots i made in the app Device Info HW available at https://play.google.com/store/apps/details?id=ru.andr7e.deviceinfohw&hl=de&gl=US
(this is the menu you can access by pressing the three lines near the 16 in the first screenshot)
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Ok, I have exact same version and all is ok. Now. After initial start camera didn't work at all. I cleared cache and restarted phone and now all is ok.
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I have emptied the cache and restarted the phone 10 times but nothing changed
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I received a small update on my 7.2 yesterday and it seems to have fixed the charging problem. Didn't need to restart to charge today 😄🎉
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I also disabled, then enabled it
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After the update to A11 (V3.490), my front camera is no longer available (icon is missing in the camera app), also ultra wide angle lens on the back camera is working incorrectly. I couldn't find any solution to get them sorted.
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It almost seems like they gave us update made for a different device with different set of cameras. I asked support for help, after clearing cache, reseting settings and soft reset they suggested I send the phone to get checked for hardware issues... It's clearly software thing though, unless they somehow managed to brick selfie camera with an update 👏
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Could please someone who has his cameras working download the app i mentioned here and post screenshots of the pages I posted here, so i can compare the details?
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What do you mean by softreset, how to do it, and are my personal files affected
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The app shows me another camera 1
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Your hold volume up and power buttons together until phone restarts. Data won't be affected.
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Is your screenshot from Nokia 7.2 after the upgrade to A11 (V3.490)?
I download the app and it gives me exactly the same results as user hojo0409 got.
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The first bit is the same, so only the bottom part of first screen
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The supported Cameras Page is the same, so I think they "only" false adressed in software
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Yes, I made the screenshot after the upgrade
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in another Forum one wrote that you can get advanced hardware information with the USSD Hardware Assembly Code but he states that he does not know the new one, an old one was *#*#4636633#*# * but if i type this in it gets instantly deleted. Does someone here know the new USSD Hardware Assembly Code?
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If someone is curious: this is the (german) forum: https://www.android-hilfe.de/forum/nokia-7-2-2019.3585/android-11-fuer-7-2.959675-page-19.html
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Did you experience any issue with the front camera after the update? If so, what did you do to get access to the front camera? MY HW info show no Camera 1-Front, just only this (but in English as I'm from Ireland):
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I have no problems with the camera and can switch between the front and back camera.
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Thanks. Did they work flawlessly after update? You didn't need to rest anything?
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I didn't have to do anything
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You are lucky, man!
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Did anyone tried a factory reset to fix the front camera issue, any luck?
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One in that forum did but had no sucess
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Finally I received the Android 11 update and the december 2021 security update. Went pretty smooth on both my Nokia 7.2 phones. Until now, no problems at all.
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Great! How is your font camera working, can you use it? How about switching to ultra wide lens in the Photo mode?
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I contacted Nokia customer service, their feedback:
"Our team is working hard on a final update to solve such issues as I told you earlier, please stay tuned"
Looks like we need to wait for a patch :(
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