[MERGED] Emergency Callback Mode

kpixoos · March 2022

https://community.phones.nokia.com/discussion/comment/202982#Comment_202982

Hi Ikenna, I did retry everything just now and waited for 3 minutes before taurning Off Airplain Mode but still the same, it removes Emergency Mode but still dose not Connect VoWIFI or VoLTE so I dont get SMS or Calls when Im inside my room where Reception is Really Bad but elsewhere where reception is OK, Device works as intended

Maybe we get different problems as again I followed steps as you described

Mr Ghosh · March 2022

If your volte is working then surely will try.,@ikenna mbonu

Kanvar Asal · March 2022

I can't make a call or message after the last security update in my mobile, please bring a solution as soon as possible. Nokia 2.4 is working nice but everything is useless without calls and messages.

Sarah G · March 2022

Yes. A**oles. If they are sincere enough to deliver an update then who asked them to urge this fast to deliver some sh*t on our faces. Now customer care simply says reset network, long press volume up + power for 20 seconds to hear 3 vibration, reset the phone and all such craps. Nothing worked.

singhnsk · March 2022

@Mr Ghosh It is unlikely for them to follow a timeline of 7 days to fix a problematic update. I'd easily say that it will take more than a month. But in case they do fix it timely, then they'll earn a bit of respect in my eyes. As of now, I have stopped hoping of faster fixes from their side.

Mr Ghosh · March 2022

@singhnsk I wish you are wrong but I know that your thought is likely to become true. And they're avoiding to state the time period through e-mail.

Mr Ghosh · March 2022

@Sarah G don't reset or listen to their nonsense solutions. It won't help. Even the care centre is unable to help in such situation.

Just start writing at their social media sites and email. Flood them with our grievances.

kpixoos · March 2022

anyone successful in making VoWIFI and VoLTE to work after update???

JR Aguilar · March 2022

The only solution that is working for now is after turning off the device, remove all the sim cards and turn it back on again.

Always Somewhere · March 2022

They advise me to do this:

Go to Settings->Security->Advanced > SIM card lock->Lock SIM card -> OFF > Reboot the device and then you can turn the SIM card lock back on.

===> But the problem not solved because emergency callback is there.. also if i reboot my smartphone! :(

kirankumar lad · March 2022

I lost volte support after Feb security update :(

Always Somewhere · March 2022

An update from Nokia or Google will fix everything.

Meantime, i will send an email also to Google about their last security update and after that the emergency callback mode in Nokia smartphones.

will ski · March 2022

@s0l0

Thanks to @s0I0

Workaround found in this thread https://community.phones.nokia.com/discussion/comment/202838

Short version of workaround...

Set:

Settings->Security->SIM card Lock->Lock SIM card

to OFF

Then reboot phone.

just use lock phone

Data / Wifi enabled / disabled - working

kpixoos · March 2022

this sucks as I heavily rely on VoLTE and VoWIFI, reception is bad where I am located and prior to the update my phone was working flawlessly

kpixoos · March 2022

Has anyone here have experience in rooting the phone or flashing custom ROMS for our Nokia 2.4? I guess at this point that is the only option, I scoured the internet with tutorials but none seems to work

kpixoos · March 2022

Has anyone here have experience in rooting the phone or flashing custom ROMS for our Nokia 2.4? I guess at this point that is the only option, I scoured the internet with tutorials but none seems to work

Imran02 · March 2022

https://community.phones.nokia.com/discussion/65007/emergency-callback-mode

Same problem. Lost trust on Nokia.

Always Somewhere · March 2022

This is my last message from this smartphone...

I swear that i will cut my hands if i buy again a smartphone from this company after this situation!

I bought a new smartphone with well known support!

This smartphone goes to garbage as I can't do nothing with this emergency callback mode serious problem!

This serious issue is not our fault and the company not understand that the problem came from their Update!

Where is their support??

I don't see here (in their official website) any Support message from the company!

Sorry but I am very disappointed from this situation!

I hope my message note blocked!

Bye bye..

--- end of message ---

Gert-jan · March 2022

het is ballen dat de android alles in de war gooit en je kan er verder niets tegen doen ja je sim kaart blokkeren en dan kan je weer wat doen maar bellen via wiffi dat gaat dan weer niet dat is een verschrikking want de kosten lopen daar door wel op door deze fout van modus noodopropen en de teller die doet ook niets als het klaar is en het blijft het zelfde is er nieuwe sofware ondertussen!

Gert-jan · March 2022

Welkom terug bij Nokia Mobile Care.

Ik weet hoe onaangenaam het probleem is en ik zal u graag helpen.
Om u te verduidelijken dat updates rechtstreeks van systeemontwikkelaars naar de telefoon komen en dat we geen toegang hebben om apparaten en problemen op afstand op te lossen.
Daarom hebben we stappen gegeven om te proberen en te controleren of het probleem zich blijft voordoen.
Kun je het apparaat ook proberen in de veilige modus die hieronder is bijgevoegd en een screenshot van het probleem maken?

Om de veilige modus te bereiken:
- U moet eerst de aan/uit-knop 1-2 seconden ingedrukt houden. Wanneer u een aantal opties ziet, zoals uitschakelen, opnieuw opstarten, enz., laat u de aan/uit-knop los.
- Houd de uitschakeloptie (die op het scherm wordt weergegeven) ingedrukt zonder deze los te laten totdat u een bericht over de veilige modus ziet
- Wanneer dat bericht verschijnt, drukt u op Ja of OK, en de telefoon zal opnieuw opstarten om de veilige modus te bereiken
Het apparaat zal opnieuw opstarten in de veilige modus. Een inscriptie hierover verschijnt linksonder in het scherm.
Om terug te keren naar de normale modus, hoeft u alleen maar het apparaat opnieuw op te starten.

Opmerking ; Tijdens of na de veilige modus gaan er geen bestanden of gegevens verloren.

Ik zal wachten op uw antwoord.

Ik hoop dat je je goed voelt en zorg goed voor jezelf en je naasten. Fijne dag, blijf gezond en blijf gezond!

Laat het me weten als ik nog iets voor je kan doen! Ik blijf beschikbaar voor het geval u zich nog zorgen maakt.

De S · March 2022

When is the update that fixes the problem scheduled anyone know ? Does Nokia customer service contacted anyone to share information on a date to expect? I contacted a week ago Nokia customer service and they advised me to check out this blog for info and that I have to wait... For how long , it's been a week already and still no update.....We need our phones to work properly .

nashon o · March 2022

It's a week and days since we were told to wait for a bug free software update ...nothing has happened...

Neither will it happen Soon,,,

Dear Nokia cooperation whatever...what if we switch to other companies like Samsung , Huawei, etc ...will we be wrong

kpixoos · March 2022

Has anyone here have experience in rooting the phone or flashing custom ROMS for our Nokia 2.4? I guess at this point that is the only option, I scoured the internet with tutorials but none seems to work