No mobile data after Android 12 update.

evan6.1
evan6.1 ✭✭
in Nokia G20

After receiving the Android 12 update, my Nokia G20 no longer receives mobile data. I have tried troubleshooting it. I have spoken to Nokia technicians as well as t-mobile. It appears to have an issue with the software after the update. Will there be a fix for this? I've tried online forms that suggest different ways to fix it but nothing has worked.

Comments

  • infotvbox 75
    infotvbox 75 ✭✭
    edited May 2022

    try this 

    settings
cellular network
advanced
Access Points APNs
Just tap on the text on the left: "mobile phone distributor". The right yellow dot must remain activated.
Open MVNO type
Select IMSI
then at the top of 3 points: secure
then back back back...
Turn off device (not restart)
Reboot device


  • Philomena3
    Philomena3 ✭✭

    I am having the same issue with no mobile data on new phone. I tried the above fix. I may just bring the phone back!!!

  • Philomena3
    Philomena3 ✭✭

    Any other suggestions on this issue please?

  • infotvbox 75
    infotvbox 75 ✭✭

    first fix solve the problem to people in germany with o2.

    i found this ,maybe help .

    https://www.youtube.com/watch?v=fKmRkw5-0eg

  • Philomena3
    Philomena3 ✭✭

    I will try the utube fix. Just spent time with Nokia on chat with issue not solved.

  • Philomena3
    Philomena3 ✭✭

    The utube fix seems to be working. Thank you!

  • FixedPhone
    FixedPhone ✭

    The video is a lifesaver. Turns out the authentication type needed to be pap and the apn protocol and roaming protocol IPv4

  • KFit
    KFit ✭
    edited June 2022

    Hopefully this works🤞.

  • KFit
    KFit ✭

    This didn't work for me. Can someone screenshot their Access Point settings so I can change them manually.

  • Philomena3
    Philomena3 ✭✭
    https://community.phones.nokia.com/discussion/comment/205443#Comment_205443

    Do what Fixedphone said above "Turns out the authentication type needed to be pap and the apn protocol and roaming protocol IPv4"

  • daniel edomwonyi
    daniel edomwonyi ✭✭

    I still haven't gotten the android 12 update on my G20

  • kelvin enadeghe
    kelvin enadeghe ✭✭

    Me too

  • Dvrbzn
    Dvrbzn ✭✭

    I'm still waiting for Andr12 . Is IT save tot install when IT is there?

  • Benedicta Ikwuegbu
    Benedicta Ikwuegbu ✭✭

    Since I updated to android 12 my WiFi has refused to turn on. I've done the whole reset and the other option under the developer option. Nothing is working. Please I would appreciate any suggestions

  • mralbertreo
    mralbertreo ✭✭
    edited April 11

    Check if your data plan is expired or not. Toggle on & off the Airplane Mode. Verify if your daily data limit is exhausted. Reset Network Settings.

  • mralbertreo
    mralbertreo ✭✭

    Check if your data plan is expired or not. Toggle on & off the Airplane Mode. Verify if your daily data limit is exhausted. Reset Network Settings.

  • jaridatulakhbaar
    jaridatulakhbaar ✭✭

    First, check to make sure that mobile data is turned on. You can find this setting in the "Wireless and networks" menu. If that doesn't work, try restarting your phone. If you're still having problems, you may need to update your carrier settings.

  • jaridatulakhbaar
    jaridatulakhbaar ✭✭

    First, check to make sure that mobile data is turned on. You can find this setting in the "Wireless and networks" menu. If that doesn't work, try restarting your phone. If you're still having problems, you may need to update your carrier settings.

Categories