Nokia 6.1 - Still on 'May' Update in UK?
Hi, I have the global version of the Nokia 6.1 - 64GB/4GB Ram, TA-1068.
Nokia 6.1 - Still on 'May' Update in UK?
Hi, I have the global version of the Nokia 6.1 - 64GB/4GB Ram, TA-1068.
I'm still on the May security patch of Android 8.1. July's was released this week and I still haven't received that either.
As an 'Android One' device, I expected to get these updates as and when the other devices do.
Any ideas? Thanks.
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Comments
Nokia are blaming the providers. I have tried all the majors with sims but nothing. Tried hard reset with each sim but nope. They even told me that Vodafone have their own way of updating. Vodafone went "WHAAAAAT?"
Poor service and the service chat is awful.
Nice phone though
Can I check, did you both buy your handset from the UK?
What networks are you both on and what monthly patch are you on?
May update.
I wouldn't say it's network dependent. My handset is unlocked.
Does it have to be an OTA update or can you update it via the Nokia site?
I don't understand though, it's an Android One phone so why are we not getting updates?
I might email Nokia directly.
They say it's on the list of released updates but they are still trying to blame the carriers.
Has anyone confirmed how an OTA update works? Does it go via the network at all?
I'll contact 3.
I wonder if it's because it's not available via your network directly? i.e. My Nokia 6.1 can't be had via 3 themselves so that could be why?
So what, will we never get updates then?
Of course you'll get updates but lately there seems to be something wrong at Nokia. I decided today to sell my Nokia 6.1 i will miss it in some ways but others not. I got an Honor 10
Why are you selling it?
Cos i've had enough
Why though?! Just because of updates?
That's fair enough. The Nokia is a solid phone though apart from the whole update issue.
This is a reply I received today
"We are sorry about inconvenience, we understand your disappoint and would like you know that we are working in the new Security Pack and in the next update you will be able to do."
So the new security patch will sort the no update issue. Nokia still won't get away from the carrier region excuse. Shocking
Any recommendations for a different phone please? Had enough now
No idea depends what you can spend
I just hope they know the actual cause and that it is fixed in the next release and not just a sneaky way of saying they may look into it.