Comments

• user1532461663705

   /  July 2018 edited July 2018

  Have you found anything? From ANT tester it seems that firmware does not support it.
  Can I downgrade to get it working ?

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• wabicek

   /  July 2018

  Unfortunately no progress in this issue.

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• user1532461663705

   /  July 2018 edited July 2018

  Seriously, I am going to service with this. If they cannot fix it, I will return the phone.
  On next upgrade they might turn off the WiFi or maybe screen.

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• Akhil

  ✭✭  /  July 2018

  Try downloading ANT Radio Service app from playstore.

  
  

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• user1532461663705

   /  July 2018

  Hello Akhil,
  
  Of course, I did. I've checked all with Ant tester app. It shows that the firmwares does not support it.

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• Akhil

  ✭✭  /  July 2018

  This service is previously pre-installed in most of the android devices.

  now we have to manually download it from playstore.

  Search for ANT Radio Service app from playstore.

  your problem will be solved.

  ;-)

  
  

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• John McGuigan

   /  July 2018 edited August 2018

  The OP has stated that he has Radio Service installed. I have the same problem, Ant+ not working after upgrade to 8.1, all necessary apps installed the upgrade has broken something. Ant Tester states that Built in Firmware has no service ?

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• wabicek

   /  August 2018

  of course I have ANT Radio Service installed. I hope that someone from HMD is reading this so it can be fixed in future release. 

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• user1533190623203

   /  August 2018

  U people trust HMD , u know many users of Nokia 6 TA 1021 are requesting to clear the issue about not getting security patch who received the security patches there mobiles r bricked or doing crazy things , this ANT issue is from months they DUMPED NOKIA 6 USERS , AND THEY R DUMPING NOKIA 5 AND 7 , AND 7 PLUS USERS , Y SHOULD WE BUY NOKIA , THIS HMD HAD TAKEN THE NOKIA BRAND DEEP INTO **** , *RIP HMD GLOBAL*

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• John McGuigan

   /  August 2018

  I have spent days on Chat to Nokia support but they want to pass the problem on to Ant+, to Android, or to the retailer that I bought the phone from. They will not try to understand the issue or take any responsibility themselves. They even suggest that I use bluetooth devices to replace my Ant+ devices. They will also not give me a telephone number to call saying support is given bt Chat and email only ! Finally they ask me to wait until next week and contact them again, as the only one person in Nokia that can answer my questions is on holiday ! 

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• wabicek

   /  August 2018

  these 3 errors are logged when I try to use ant:

  08-08 14:20:03.510  1514  9953 E antradio: failed to open dev /dev/ant: No such file or directory
  08-08 14:20:03.510  1514  9953 E antradio: failed to enable channel /dev/ant: No such file or directory
  08-08 14:20:03.510  1514  9953 E antradio: ant enable failed: No such file or directory
  

   

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• JB571

  ✭✭  /  January 19

  I have had a very similar experience, I am curious how many Nokia users on 8.1 or 9 actually have ANT+ working? I bought a Nokia 8 and I really liked it, but this is a deal-breaker.
  I think the silence from Nokia/HMD is indicative that this is not an important issue for them.

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• JB571

  ✭✭  /  January 20

  I had pretty much given up and was in the process of returning the phone when I started playing with the ANT Radio service settings. I was able to get the service running on a Nokia 8 on Oreo 8.1 by changing the ANT Radio permissions.  See full solution here: https://community.phones.nokia.com/discussion/41078/fix-for-ant-not-working-on-android-8-1-oreo/p1?new=1
  

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