Hi there! Has anyone got Android Pay to work on this phone? I used to have a Nexus 6P and it worked flawlessly, however, with the Nokia 5, every time I attempt a payment, the phone vibrates, and I get the message "try holding your phone to the terminal again". I have tried everything already, and I have also tried another NFC payment method (Barclaycard).
I have spoken with my bank (everything is fine on their end), I have had my phone swapped by Carphone Warehouse and I have even spoken to Google customer service (who promised to give me a call back and never did).
The NFC chip works fine, it was tested on store.
Has anyone managed to use Android Pay with this phone?
I really like this phone but I use Android Pay daily. Any help would be highly appreciated.
Thanks!
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Hey Jm1983,
I'm not sure if that's your issue, but try to unlock the screen first. I can't confirm it right now, but if i remember correctly i got the same message in my NFC payment app when tried to pay with my phone screen locked.
Best regards,
Michał
I have written a message to Nokia support, I'll let you know what they come back with. The truth is that I feel a bit like I've been ripped off.
Since I already had the phone swapped by the Carphone Warehouse once, I don't think there's any use in going back there (especially since it's been almost two months since I got the phone now).
I really hope Nokia gives me some sort of solution.
I'm in contact at the moment with Android Wallet support as Nokia support don't reply to my email...
I don't know if it's going to be of any use but I really hope I can get it sorted eventually, especially since I chose this phone over the Moto G5 basically because of NFC payments!