Applications closing in background
Even if the application is active it closes in the background. This way they can say they optimized that 2 GB ram to run better.
Applications closing in background
Even if the application is active it closes in the background. This way they can say they optimized that 2 GB ram to run better.
Stay away from this phone, stay away from Nokia until they solve their software problem. I know it's bare Android but even so with each update you get more problems.
Does anyone know if there is a way to lock the app?
I don't care about the battery I just need one app to constantly running without turning off.
Stay away from this phone, stay away from Nokia until they solve their software problem. I know it's bare Android but even so with each update you get more problems.
Does anyone know if there is a way to lock the app?
I don't care about the battery I just need one app to constantly running without turning off.
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Comments
Yes, as soon as an application goes into the background it is closed. So if you click on a link in an email it opens in the browser. If you then press the back button you have to wait for the email app to restart. This is not standard Android behaviour and it is not good.
Nokia's manifesto is to provide stock Android and what we have is a modified version. I sure hope the Nokia 8 does not do this!
Can I ask that this misstep is corrected and that the standard Android behaviour is restored? Please Nokia.
I'm going to bump this as the Mods have not picked this up and got an answer for us.
This really is a debilitating fault that needs an urgent fix.
I am also having the same issue with the Nokia 5 (TA-1024) Android 7.1.2. The phone is kills all background tasks apart from the app which is currently on screen.
This causes major issues for me:
WhatsApp backup: the backup stalls if you move away from the WhatsApp app, instead of continuing in the background as it should.
Photos app backup (google photos): The backup of photos does not happen until you bring the app up on screen.
Barclays Banking (Contactless Payments) - requires the app to run constantly in the background in order to initiate payment via NFC. There should be a persistent notification the shows the phone is ready to take payments. However, the notification (and the ability to make payments) is lost as soon as another app is started.
Viewing a site in chrome, then going to the homescreen, then going back to chrome forces the site to reload, rather than it being kept in memory.
1GB RAM Android phones can keep apps in memory, so why can't the Nokia 5?
I am having the same issue. Apps are being closed in the background as soon as they are off screen. They are available in multi-tasking, but moving between apps always forces them to reload.
Restarting the phone fixes the issue for a short period, but it soon returns. (TA1024 Android 7.1.2)
Hi all!
Thanks a lot for your feedback.
This in an interesting point that us mods had to look into a little more closely to verify how it works in practice. We found that when you press the back key, the app closes in the background. However, if you press the home button, the app stays open in the background and does not "refresh" when you return to it.
Do let us know if this helps!
Have a wonderful day,
Anna (Moderator)
Hello Anna,
thanks for the reply, but alas it isn't a simple "you're holding it wrong" situation. This issue was introduced in the 7.1.2 update (as the feedback dates regarding that problem indicates in this forum too).
After booting the device the first hours are fine, but it deteriorates from that point on. After two days apps are just not kept in memory anymore, no matter how you switch between them. I see 500 MB free memory idling without being used. After four days system services begin to restart constantly in the background and the phone starts to exhibit erratic behaviour.
Unfortunately this is not the case on my device. All background apps are closing whether they are backed out with the back key, or by using the home key.
For example, I have Skype open at the moment, with no other apps in my recent a list. Tapping the home button, then going to multi-tasking to go back to Skype, the app loads from scratch.
This is also affecting background processes on my handset, such as Google photo uploads, WhatsApp backups and Barclays contactless payments. They will only work if the apps are in the foreground.
The behaviour is fixed by restarting the handset, but after a short amount of time the problem re-occurs, requiring the handset to be restarted again for proper memory management.
It's not about the buttons, whether someone presses this or that, it's about the way it should work.
Your live chat say that it's the phone company problem, Google problem, anyone but yours.
Thanks for your help but please don't help up like that.
Go to the developers and tell them people are having big problems with this and that.
Don't just post because you feel like it.
This problem has been around since the 7.0.1 and you've ignored it since the phone started selling.
Hi Anna, thanks for looking into this. I'm afraid my experience has been the same as already described by the other responders.
I think Nokia is going to have to go back to the drawing board with 7.1.2. Clearly no one in development lived with this build for any length of time before it was released.
Hello Anna, thanks for investigating the issue. Unfortunately using the Home button instead of the Back button will not fix the problem. Lets say I perform the steps below:
1. Open App1
2. Go to home screen via Home button
3. Open App2
4. Go to home screen via Home button
5. Open App1
When I open App1, the app loads as if it was not loaded in the memory (or as if I load apps after I rebooted the phone). This is an annoying issue which makes multitasking difficult, do you know if this issue is already acknowledged by Nokia and already in investigation?
Responses like the one from Anna which don't even acknowledge the problem don't give me much confidence though.
Regards
Geoff
After the update the phone was working correctly (as expected, it works after a restart), but after around 6 hours of use it is no longer keeping any apps in memory. I can't use my phone for work without multi-tasking.
Come on HMD, it isn't good enough. The Nokia 5 has been crippled since 7.1.2.
I've uploaded a couple of youtube videos to demonstrate the issue.
These videos were captured with the November Security update, on 7.1.2, after a factory reset.
The handset has been in use for around 6-8 hours, and the background tasks are no longer being kept in memory. The majority of the time the apps are reloaded from scratch, when they should still be in memory.
The 'Back' key is not used when starting or switching apps, only the 'Home' key and 'Recents' key are used.
Nokia 5 Memory Management Bug 1 of 2
The second video shows how the phone handles apps in memory straight after a restart. All apps are retained in memory correctly, the apps do not load from scratch. However, after a few hours only the foreground app is retained in memory, making multi-tasking impossible, and requiring another handset restart.
Nokia 5 Memory Management Bug 2 of 2 (temporarily fixed with restart)
I hope Nokia fixes this soon or I'm sure to refund this
I had an Asus go and it never did this although it was only 2 cores
Plz Nokia fix this because I liked this phone it has good cam, screen and speakers
I've spoken to HMD as well, but the problem that they are aware of right now they were not when I posed this post back 2 weeks ago or so. Then it was the problem with the carrier, google, everyone but them. They have since updated the system, worked for a while and then it doens't again. So it's the problem that the new update doesn't fix
I totally agree with the comment above. November security update fixed the problems with SMS, but this one is still present.
1. Power off phone
2. Start recovery mode by pressing volume up and power button together for couple of seconds. Your phone should vibrate
3. Using volume buttons select wipe dalvik and cache only.
Don't wipe data as you will lost all apps and data on phone.
4. Reboot and enjoy
Also, there is no option to wipe dalvik cache, only to 'wipe cache partition'.
Is Nokia with 3GB variant affected by this bug as well? Also, if we restart phone does it always work fine for about 6 hours?
Nokia you should look into this on priority.