Hello - I'm a long time user of Strava and moved to the Nokia 6 2017 earlier this year. Ever since the 8.1 update, Strava will crash on my morning bike commute to work, at about the 30 min mark. I looked at a crash dump and can see the com.evenwell.powersaving.g3 pid looks like it is force closing the Strava process when this occurs. I've set the Strava app to not be battery optimized but this still seems to occur.
So, is this a Nokia/Oreo issue or a Strava issue? Any others experiencing anything similar?
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I do not think the problem is in Nokia, but Google. Although I personally do not have a problem with the running applications in the background where I have them in the list: Settings - Battery - Background Activity Manager - enable blacklist - Here I have a unmarked application that I want to run in the background. It has 12 apps and they run smoothly in the background. And I listen to music for 4 hours. But as I read on the forum I'm probably only
I've had the same problems on Android 8.0.0 on the new Nokia 7 Plus. My brother has also had the issue on his Nokia 8 - Android 8.1. The problems seems to be with the builtin PowerSaverG3 app: com.evenwell.powersaving.g3
Hopefully Nokia do something about this app
No, you are not alone.
I'm a developer of an app and i'm facing the same problem on my Nokia 7 plus. My app is killed after 30-40 minutes, even when it's whitlisted on the phone. Also some of our users reported the same behavior. Only on nokia phones.
Same problem on a Nokia 6.1 (TA-1043) with Android 8.1.0 (with May 2018 security patches).
This old bloke is having the same problem with Strava on my new Nokia 7+ with 8.1 and June security updates.
Is Nokia doing anything to fix the problem. Strava Support tell me that it is a Nokia problem and that they have been on to Nokia to rectify the problem. It is disappointing that Nokia don't appear to have done anything about it yet.
Maybe I will have to return my phone, get a refund and by a Motorola.
OB
I have the same issue since 8 update. Can Nokia please fix this one. I use strava every day and may have to get a different phone, which i dont want to do as i like the nokia 6. Thanks
Is there any indication anywhere that Nokia is aware of the problem and trying to resolve it, or do they just not care.
Some of our users reported that disabling the powersaver helped.
Go to Settings -> Apps -> All Apps -> three little dots on the top -> Show system.
Look for "com.evenwell.powersaving.g3.overlay.base.s600ww" and deactivate it. Maybe this helps for now.
In our app we have implemented a workaround for this, but i hope that Nokia will fix this issue soon!
Time for Nokia to step up and fix the problem.
I am using Nokia 8 Sirocco phone (TA-1005) Android 8.1.0
Strava stops recording at every ride. I loose distance and get low average speed.
All the attempts to improve the settings (battery, GPS) were unsuccessful.
Hope Nokia fix it properly soon.
I'm looking for more examples of apps being killed at the 30 min mark. Anyone have any examples that you caught in a bug report?
Here are two I captured this week:
08-16 07:26:19.294 1000 3613 12949 I [PowerSavingAppG3]WakelockCleanService: lightDozeStatus=WAITING_FOR_NETWORK,deepDozeStatus=INACTIVE
08-16 07:26:19.295 1000 3613 12949 D PSUtils : getVersionCodeByPkg com.evenwell.PowerMonitor: 8101042
08-16 07:26:19.297 1000 3613 12949 D PSUtils : getVersionCodeByPkg com.evenwell.PowerMonitor: 8101042
08-16 07:26:19.297 1000 3613 12949 I [PowerSavingAppG3]WakelockCleanService: pkg = com.strava
08-16 07:26:19.299 1000 3613 12949 I PowerSavingAppG3: [PowerSavingUtils] isLauncherAP = com.strava,true
08-16 07:26:19.300 1000 2276 3736 I ActivityManager: Force stopping com.strava appid=10150 user=0: from pid 3613
08-16 07:26:19.300 1000 2276 3736 I ActivityManager: Killing 11831:com.strava/u0a150 (adj 200): stop com.strava
And:
08-17 14:49:05.593 1000 3591 4650 I [PowerSavingAppG3]WakelockCleanService: lightDozeStatus=WAITING_FOR_NETWORK,deepDozeStatus=INACTIVE
08-17 14:49:05.594 1000 3591 4650 D PSUtils : getVersionCodeByPkg com.evenwell.PowerMonitor: 8101042
08-17 14:49:05.596 1000 3591 4650 D PSUtils : getVersionCodeByPkg com.evenwell.PowerMonitor: 8101042
08-17 14:49:05.596 1000 3591 4650 I [PowerSavingAppG3]WakelockCleanService: pkg = com.wahoofitness.fitness
08-17 14:49:05.598 1000 3591 4650 I PowerSavingAppG3: [PowerSavingUtils] isLauncherAP = com.wahoofitness.fitness,true
08-17 14:49:05.611 1000 2271 3768 I ActivityManager: Force stopping com.wahoofitness.fitness appid=10155 user=0: from pid 3591
08-17 14:49:05.612 1000 2271 3768 I ActivityManager: Killing 3287:com.wahoofitness.fitness/u0a155 (adj 200): stop com.wahoofitness.fitness
I don't know how to access bug reports but I have the same problem with Strava and Glympse. Endomondo doesn't show the same problem last time I tried it.
its a very common issue you can find it as music player turns off automatically in Nokia 6. You can find the solution here https://goo.gl/JP6q2h although it needs an update hopefully Android P will fix it...
Same issue here, new Nokia 6.1 (Belgium), fully up-to-date and all settings thoroughly checked. Strava gets interrupted each time. Once spotted I can restart the ride, but not recover the missed part.
New Nokia 5, Android 8.1.0, all updates and power management settings checked.
Nokia, this seems to be a long going problem. Please fix this - I need to switch to a different phone otherwise
I had the same strava problem with another phone brand, the solution is simple and I also work with my new phone Nokia 6 2017. Download the app BIKECOMPUTER, it is easy to use, at the end you go to SESSIONS and there it shows you all the routes you have made, you can upload them to several app, among them strava and your routes will be ready, with all the complete data as if you had done them directly with strava. If for some reason the BIKECOMPUTER app issues a warning during the tour or at the end of each exercise session, press the option to ignore so that the app can continue working.
I hope my recommendation is useful
regards