I have hard reseted my Nokia 6 TA1021 . Still it is not receiving June patch. Please someone help me. My another Nokia 6 ta1021 received update.
Did anybody get July 2018 security update on Nokia 6. If yes then please let me know did Dolby Atmos issue (hissing noise) is solved and also low ringtone volume problem is solved ?
This Bug is worst on TA-1033
I have no sound at all i cannot use the phone anymore. Please fix it ASAP
I've received July Update today. The problem is still there - all sounds are too loud! I made first conversation after update and the sound for breaking the conversation has damaged my ear! After a few hours my ear still hurts and I am very angry about this. I was very happy with my new phone, unfortunately, Nokia 6 disappointed me after update.
Your mistake is damaging to the health of users. Fix it to avoid the lawsuits! Do not be fooled by users and immediately solve the problem.
Users can fix the sound problem by turning off DOLBY sound. In commercials is DOLBY sound the main feature of Nokia 6, so what's the point?
Same issue for me, all updates have not fix the problem. Sound really bad when sound is minimum, and minimum sound is still really loud.
I have this problem since the first day with nokia 6, already on Oreo.
Could be nice to have some intervention from nokia support itself
It's very disappointing that this problem is still present.
Just got the October 2018 update. The problem is still here - 8 months and counting! Wow! Great job Nokia to lose a customer. No more Nokia for me after this one. No confidence whatsoever that Nokia cares or is capable of fixing software issues.
You're right Nokia is not the former one.
You're right Nokia is not what it was.
Guys, did you try disabling Dolby surround sound? The sound level became normal when I disabled it. Of course needing to disable an advertised feature is not good but at least the phone became usable again for me.
I think that a fix to the audio will need a system update, not a security update, as it will be a fix to the firmware. Unless HMD can roll it out via the app store, which I doubt.
Remember that this is only a peer-to-peer forum, we don't get support here are Laura is probably the only HMD employee that is following it on a daily basis. To make our voices heard we need to contact HMD directly.
The best way to get the message through to HMD is to keep raising the issue via email and chat with their support team: https://www.nokia.com/en_int/phones/support#contact-us
It looks like you're new here. If you want to get involved, click one of these buttons!