Since last friday my Nokia 5 is very slow. My apps opens very slow, or lacks. Sometimes i get a message that the app is not responding, and i should close the app or wait...until then the Nokia 5 works very fine and fast. The update to android 8.1 didn't help to solve this problem. Maybe someone knows this problem and can help ?
1
Comments
8.1 Oreo works just fine for me.
I suggest you do a refresh / do a factory reset in that case.
I have the same problem almost since day 1...
Android 7 -> Update to 8.0 -> Update to 8.1
SLOW SLOW SLOW SLOW...
After a reboot it's "fine" (if i can call it that!)
Few hours later, the use it's almost UNBEARABLE!
Damn you nokia...
I think i will return this...
Well built, for SURE! Then again... 1 minute to try to make a simple CALL???????
i have the same problem which is strange because i've seen phones with lower specs perform better it gets hot just by taking pictures or opening the simplest of apps ram management is so bad and the phone takes forever to perform simple tasks like phone calls not happy with this purchase one bit
I had problems for several WEEKS. My NOKIA 5 was a BRICK! made my life miserable.
I returned it, and bought a new one (the new unit now works as intended... SLOW? Sure... but WORKS!!)
The old one was back to repair (I DON'T WANT REPAIR, i have the right to demand the money back) and the tech support here in portugal (it's a BAD BAD company) said "the phone has no problems"!!!!
Now I've complained to several buyer support institutions to get my money back! And i bought it on a VERY WELL KNOW and BIGGGGGGG store nationwide!
YOU HAVE A DEFECTIVE phone. RETURN IT!
Unfortunately I didn't do research before I spend my money on a Nokia 5. I thought I can trust them. I found out they use different NAND flashes in their Nokia 5 product.
You can't solve those hardware issues with software.
Nice try Nokia. If you or the shop don't replace my device this afternoon with one that has the faster NAND flash it was the last time I spend my money on any Nokia products and buy in future only SailfishOS devices of your great neighbor Jolla.
Android is a toy by the way. Just like iOS. What a pity that Nokia does not team up with its neighbor Jolla in Finland to sell an European product. It could be Finland power but instead they try to sell me crap.
Take your faulty Nokia 5 back, Nokia!!
Naumi, i had the same conclusion from my 2 month experience with my first NOKIA 5... I almost gone crazy with this... only explanation is CHEAP FAULTY memory chips...
My second Nokia 5 does not crash a lot... still, slow sometimes... but usable. Not the first one...
Nokia will put the 5 behind because they have new models, but i believe there are users use very bad Nokia 5 phones out there because of HMDs bad decisions...
Ok. Thank you for the information, marcolopes!
What a pity actually. My strategy for HMD Global / Nokia phones would look totally different. It would be something you could be proud of as European.
Nokia wants to sell Google crap. Let them. It's their choice.
The ex-Nokia guys "around the corner" in Helsinki of Jolla are much smarter.
well, i talked to soon! My "new" Nokia 5 (well, been using for 2 months now), it's CRASHING and freezing just like the old one!
I will never buy nokia again... Going to choose another brand (maybe Xiaomi) and return this defective phone.
I printed this thread and returned the phone. After about 10 days the shop called me and said I can come in and choose another phone. I put some money on top and took the Huawei P20 Lite.
I wish Nokia teams up with Jolla and produces a nice device with SailfishOS.
Designed in Finland. An European product. That would be nice.
I was about to do that the last time (get the P20 Lite) but i insisted on another NOKIA 5!!! Bad decision!
They just don't care!
Me too. I still have to choose a Xiaomi Model so i can return the NOKIA 5.
I have a bit more ROM than before, with the same apps.
I cant belive they call this place Nokia care , i havnt see an answer fron Nokia.
They choose bad companies to work with, first microsoft and now them...
SD CARD has nothing to do with it... i don't even use an SD CARD as INTERNAL memory.
And even if i did, i have an SANDISK EXTREME PRO, that is FASTER than the internal memory of the phone! How about that?
My phone smooth and fast. idk why yours slow. Maybe you can try to disable chrome and use firefox. I have no any other idea sorry.
PCMark for Android gives me BETTER performance on my SDCARD (vs internal memory) both READ and WRITE!!!
Try another benchmark app like androbench or etc. but make sure they benchmark your SD Card. Check Card path and size for that.
I'm being moderated in this topic! I responded 3 times with many other tests, many of them i can choose the MEMORY CARD.
I've used https://play.google.com/store/apps/details?id=co*m.a1dev.sdbench
and https://play.google.com/store/apps/details?id=co*m.andromeda.androbench2
They both give me more speed on the external card.
I hope I can return this phone.
I wonder if they do this slowdown on purpose?
https://community.phones.nokia.com/support/discussions/topics/7000016706/page/2?url_locale=
Nokia is such a joke.
- It seems that they dont test the android updates on their phones. Other models report similar issues as well.
- They put up this "help forum", but there is not a single Nokia employee reading it
- There is no customer support
I guess they're more busy in office politics like in the good old days.
@Sampsa Riikonen I've been saying that for many months now. I swapped my first Nokia 5 (after 2 months of fighting the tech support here in Portugal, awful).
My second NOKIA 5 didn't crash as much, but still, it's like you say... cheaper devices work smoothly. This one freezes, has sluggish performance (now i even have wifi switching to 4G and vice-versa every other time...)
This is the proof that under DAILY NORMAL use, the device reaches a point where it crashes, meanwhile, it slows down to the point that making any task with this device feel PAINFUL...