Own a Nokia 8? Need help with something? Please find below some of our most popular FAQs as well as links to our user guide and support app!
FAQs
Smart Lock does not work/ disappeared after the last update. How do I get it back?
Go to Settings > Security & location > Trust agents; disable Smart Lock and restart your phone. After the restart enable Smart Lock again and your Smart Lock should be up running again.
Why are there no specific Nokia built in apps?
Nokia 8 is part of our ‘pure, secure and up-to-date’ pledge. This means providing a ‘pure Android’ experience, without any pre-installed apps or skins. Our consumers can pick exactly what applications they want on their phones.
When do I get the new Security Patch?
Google’s Security Patches are released monthly and depending on the hardware in your phone. As these releases have specific hardware dependencies, we will need to ensure your phone is fully supported before we can test and release those to the operator. Once the quality has been assured, the Security Patch will be delivered to your phone. Due to this, the Security Patches are dependent upon your device model, operator and also your location.
I still haven’t received an
update, even though it was announced. What can I do?
Software rollouts are a phased process so the timing of Android upgrades will vary by country and operator. In case you haven’t received your update yet, get in touch with our support team to learn more about it.
Support: https://www.nokia.com/phones/support
Official Support App: https://play.google.com/store/apps/details?id=com.hmdglobal.support
Comments
We never get the official before when we ask something in this forum
Look forward to this.
Go to this link and download it in your laptop .
I had similar links from XDA which would only update to a particular update with the *#*# method and then stops. After that it was only the recovery mode to update. As I was on beta before and rolled back to oreo to get a fresh start on the pie, after all the updates it would force a rollback to oreo on its own. Later I got dec security update via OTA and tried the updates again but I just couldn't force this update you have linked. It would just fail. I am not willing to try again and have to revert back. The backup also was useless as the latest one from pie beta is not backward compatible. What is the solution to this one?
Cheers
anyone has to suggest a decent screen protector for nokia 8, that will support the curved screen?
Thanks
It will be another Android Pie update, but I do not know when it will be released.
Link: https://community.phones.nokia.com/discussion/40406/i-suspect-the-hardware-problem-what-should-i-do#latest
this is my suggestion add to general questions.
I had installed Beta Pie and had to revert due to issues. Now I find that there is no Pie, and i cant go back to beta pie and I am stuck with Oreo. Please .. can we have a RELEASE DATE (NOT a timeframe) for PIE release? Country-wise and Region-wise and Operator-wise.
Hello @matteo.m, Could you please update the FAQ with what is going on with the Pie update for Nokia 8. I mean it's one of the most frequent asked questions. You send out the beta, end the beta, send out the Pie, stop sending Pie, and now start again but with the same version as before. The the Pie update seems to be the same as the beta. When will we get final Pie update?