Restarting while charging nokia 7+ Fix
i had this problem and i know there is a good number of people having this same issue in here.
Restarting while charging nokia 7+ Fix
i had this problem and i know there is a good number of people having this same issue in here. In my case, i found that the original charger that came with it was the issue. I used one of my old ipod charger and I never had mine restart while charging. Worked pretty well with other android chargers too.
Will others with the same issue try this fix and confirm? Thanks.
Will others with the same issue try this fix and confirm? Thanks.
6
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Comments
Read it for proper battery guideline.
Only with given Nokia charger, the device restarts.
From my analysis, Only when power supply is low, this restart is not happening.
Can we expect a quick fix from Nokia ?
This is a software or hardware issue..? Any idea?
I have found the case reboot happening
"Reboots when the device is fast charging for about 3 minutes continuously. The temperature is normal only (39°C)"
"It is a software bug. Not any hardware related issue"
Fast Charging will happen only if your screen is turned off. If your screen is ON, device will not fast charge and it will not reboot.
To verify, plug your charger and dont use the device for 3+ minutes. The device will reboot.
Hope Nokia will roll out the fix soon.
Will Nokia developers check this forum comment ?
Workaround for now, to avoid restarting:
Use normal charging adapter ( charging speed< 1000 mA/sec )
[OR]
Use your mobile while charging ( If the mobile screen is ON while charging, Turbo charge will not happen. Thus, restart will not happen 🙂 ).
P.s: I m using "AccuBattery" app to find charging speed in mA/sec .
Please contact Nokia support and share the above link (as I did). As they receive many requests on the same, chances are more to get a fix soon.
If anyone find anyother case, please share here.
Hoping to get a fix from Nokia soon.
Only happens when I use quick charging and the battery is under 80%.
I tried factory reset, rebooting in safe mode, deleting recently installed apps...(not in that order).
It restarts when I'm using the phone and when I'm not.
I can't pinpoint the exact time the problem started, but it seems to have started with Pie.
The only workaround is using a regular charger (not quick charger). I bought a fast charge phone. That's what I expect to be able to do. It's an extremely useful feature. I hope this will be resolved soon.
Same story here, it is quite annoying to be honest. The phone reboots if I use the quick charge, I tried everything (auto-rotate, plane mode, factory reset, etc...)
I even sent it to their repair centre (!), it came back with nothing done as, according to HMD, there was nothing wrong.
I have to say that I have no idea when this issue happened but I hope it is only a SW issue.
What a pain in the ****, hopefully, i've just discovered a workaround thanks to you guys.
Pls support answer?!
I got replacement for this issue.
They gave me a new Nokia 8.1 for this issue in Nokia 7 plus. Reach to the nearest service centre soon.
Thank you
<div><a rel="nofollow">gowtham4us</a> said:</div>
<div><blockquote class="Quote">
<div><a rel="nofollow">Pupa Dyau</a> said:</div>
<div>My phone restarts <b>frequently</b> while charging with the <b>company provided adapter
</b>Pls support answer?!</div>
</blockquote>
I got replacement for this issue.
They gave me a new Nokia 8.1 for this issue in Nokia 7 plus. Reach to the nearest service centre soon.
Thank you
<blockquote class="Quote">
<div><a rel="nofollow">gowtham4us</a> said:</div>
<div><blockquote class="Quote">
<div><a rel="nofollow">Pupa Dyau</a> said:</div>
<div>My phone restarts <b>frequently</b> while charging with the <b>company provided adapter
</b>Pls support answer?!</div>
</blockquote>
I got replacement for this issue.
They gave me a new Nokia 8.1 for this issue in Nokia 7 plus. Reach to the nearest service centre soon.
Thank you
</blockquote>
Can u share with us the pictures with some proof bcz i don't believe it😑</div>
</blockquote>
Go to reset options
Reset app preference
Mine is everything ok after this.
Bluetooth issue.
Reboot while connecting charger