Internet speed is very slow

I've had the Nokia 8 for three days and I find the internet activity to be very slow. Webpages and apps requiring internet are slow.

Internet speed is very slow

Tbone87 Tbone87
 /  edited February 2018
I've had the Nokia 8 for three days and I find the internet activity to be very slow.

Webpages and apps requiring internet are slow.

Has this happened to anyone else? How can I fix it? I have already tried one factory reset from the settings menu and it hasn't really helped.

If it carries on this way I'm exchanging for a Pixel 2.

Comments

  • Conqueror Conqueror
    ✭✭✭  / 
    It should be from your service provider. I haven't experienced such since using the Nokia 8
  • WeZLi WeZLi
     / 

     Why would you blame your smartphone for having a slow internet connection maybe it's your IP

  • Hi Tbone,

    to judge it more information is needed.
    Nougat or Oreo?
    WiFi and mobile services?
    3G and 4G?
    Have you tried to disable 4G and use it via 3G? In some areas network coverage is poor so it is needed to change from 3G to 4G or vise versa. 
    As my actual contract doesn't include 4G I'm just on 3G but the Nokia 8 is faster than the Lumia 950 I had before.

  • Yes that's correct. I am using Nokia 6 since last 1 month and getting slow speed as compared to my Coolpad not 3 lite. I have tried to again use same sim in coopad and getting high speed. On same time same network operator. It seems Nokia have drawn back . Nokia should have to improve in this area. And after updated with Oreo 8.0 not able to change the APN with LTE bearer . After selecting bearer coming back and clicked on save but still it's unassigned . It's really funny . I paid all most double as compared to my Chinese mobile Coolpad but coopad it 100 times best as compared to Nokia .
  • I had some strange slow downs on 8.0, but since updating to 8.1 beta I have not encountered them so far.

  • I have bought Nokia 6.1 plus and getting slow internet speed problem from beginning. Talked to customer care various times as well as sent email but don't get any response till now.
    Nokia is saying to visit customer care centre which is 70 km far from my residence.
    My question is that why Nokia has sold the defective pc to customer.
    Why Nokia is not calling back these defective pcs.
    It seems thay buying Nokia mobile is my silly decision.
     Nokia is chatting his customers.
  • I have bought Nokia 6.1 plus and getting slow internet speed problem from beginning. Talked to customer care various times as well as sent email but don't get any response till now.
    Nokia is saying to visit customer care centre which is 70 km far from my residence.
    My question is that why Nokia has sold the defective pc to customer.
    Why Nokia is not calling back these defective pcs.
    It seems thay buying Nokia mobile is my silly decision.
     Nokia is chatting his customers.
    Street **** tter can't afford a toilet to his house but has a Nokia 6.1 plus. Such a same you people have access to this technology.
  • marsic marsic
     /  edited December 2018
    I've also noticed this these last weeks, initially i thought it's something wrong with my wifi equipment and the operator network, but now it sounds fishy. I'll test this with my colleagues and family's phones.

  • mrbelter mrbelter
    ✭✭✭✭  / 
    Over Wi-Fi at home i get 75Mbit down 19Mbit up (which is what my internet connection is so no loss) and on 4g the fastest i have seen is 89mbit down 29Mbit up.
  • Can't say I've noticed any consistent connectivity slowness lately. Just tried running Speedtest and got 72/39.7 megabits per second (downstream/upstream) on my 100 Mbit/s 4G.

    One situation where the performance is a bit flaky is when the 4G signal is very weak, as the phone seems to be fairly lazy to switch automatically to possibly more robust 3G. However, I haven't really made any real comparisons with other phones so this is just a hunch.
  • My Nokia 8 loses the WiFi connection from time to time then reconnects (never had this issue with my previous Galaxy A5 2017).

    It also stutters on Ookla's download speed test and it can't reach the maximum speed that the 2x2 MIMO hardware allows; rarely I get around 550Mbps download speeds, but most of the time it gets stuck on 1x1 MIMO with speeds between 250-350Mbps.
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