SUPPORT Community, or MARKETING Orgy?
After having visited my categories in the community forum, I've realised that I'm not the only one who's valid concerns and issues are being completely ignored by the admins and, essentially, the company.
SUPPORT Community, or MARKETING Orgy?
After having visited my categories in the community forum, I've realised that I'm not the only one who's valid concerns and issues are being completely ignored by the admins and, essentially, the company.
Meanwhile, I do notice a lot of effort being spent on marketing for new phone models, etc...
I posted this discussion (re: Android Pie - Text-to-Speech Malfunction - On December 5. It has been 'viewed' 12 times, but not a single comment from those whom I was wishing to hear from.
https://community.phones.nokia.com/discussion/19254/text-to-speech-android-9-malfunction
I know X-Mas is coming, and the 4th financial quarter sales targets are looming, but for those of us who are neither concerned nor interested in those things, experiencing a device-wide problem is something that needs to be acknowledged - if not quickly remedied.
Are there dedicated people who answer support questions around here? Or, is it just a hap-hazard 'we'll reply if we feel like it' approach?
Slightly disappointed.
Peace,
Johan
Meanwhile, I do notice a lot of effort being spent on marketing for new phone models, etc...
I posted this discussion (re: Android Pie - Text-to-Speech Malfunction - On December 5. It has been 'viewed' 12 times, but not a single comment from those whom I was wishing to hear from.
https://community.phones.nokia.com/discussion/19254/text-to-speech-android-9-malfunction
I know X-Mas is coming, and the 4th financial quarter sales targets are looming, but for those of us who are neither concerned nor interested in those things, experiencing a device-wide problem is something that needs to be acknowledged - if not quickly remedied.
Are there dedicated people who answer support questions around here? Or, is it just a hap-hazard 'we'll reply if we feel like it' approach?
Slightly disappointed.
Peace,
Johan
Tagged:
1
Categories
- 29.3K All Categories
- 24.8K Phones
- 3 Nokia 5.4
- 28 Nokia 3.4
- 14 Nokia 2.4
- 85 Nokia 8.3 5G
- 153 Nokia 5.3
- 7 Nokia 1.3
- 99 Nokia 2.3
- 991 Nokia 7.2
- 180 Nokia 6.2
- 421 Nokia 9 PureView
- 128 Nokia 2.2
- 1.5K Nokia 8.1
- 853 Nokia 7.1
- 4.5K Nokia 6.1 Plus
- 1.9K Nokia 5.1 Plus
- 2.1K Nokia 7 plus
- 328 Nokia 8 Sirocco
- 1.4K Nokia 8
- 2.1K Nokia 6.1
- 2K Nokia 6
- 222 Nokia 5.1
- 1.2K Nokia 5
- 171 Nokia 4.2
- 84 Nokia 3.2
- 746 Nokia 3.1 Plus
- 278 Nokia 3.1
- 959 Nokia 3
- 219 Nokia 2.1
- 516 Nokia 2
- 63 Nokia 1 Plus
- 272 Nokia 1
- 47 Nokia X7
- 491 Feature Phones
- 10 Nokia 5310
- 11 Nokia 800 tough
- 18 Nokia 2720 Flip
- 4 Nokia 110
- 1 Nokia 105
- 7 Nokia 220 4G
- 4 Nokia 210
- 77 Nokia 3310 3G
- 263 Nokia 8110 4G
- 378 All phones
- 2.9K General
- 14 Home of Nokia Phones
- 20 Announcements
- 2 Tutorials
- 79 All about Community
- 6 Rules & Guidelines
- 384 Community Feedback
- 162 Contest & Activities
- 19 Global Contests
- 3 Q&A's
- 34 #ShotOnNokia Challenges
- 780 Ideas
- 574 Anything goes
- 3.1K Tech talk
- 64 Software and Specs
- 2.1K Beta labs
- 302 Beta labs
- 204 Android Developer Preview
- 184 India
Comments
your question is answered here:
https://community.phones.nokia.com/discussion/9309/welcome-to-the-community and
here
https://community.phones.nokia.com/discussion/9327/community-forum-faq
Best regards,
Laura
P.S. Also moved this thread to a category where it belongs.
Have you visited this link?
https://community.phones.nokia.com/discussion/19254/text-to-speech-android-9-malfunction
It has been viewed 20+ times, and yet there has not been one official (or semi-official) response.
To disagree with reality is almost...insane?
Peace,
Johan