Own a Nokia 5.1 Plus? Need help with something?
Own a Nokia 5.1 Plus? Need help with something? Please find below some of our most popular FAQs as well as links to our user guide and support app!
FAQs
Smart Lock does not work/ disappeared after the last update. How do I get it back?
Go to Settings > Security & location > Trust agents; disable Smart Lock and restart your phone. After the restart enable Smart Lock again and your Smart Lock should be up running again.
Why are there no specific Nokia built in apps?
Nokia 5.1 Plus is part of our ‘pure, secure and up-to-date’ pledge. This means providing a ‘pure Android’ experience, without any pre-installed apps or skins. Our consumers can pick exactly what applications they want on their phones.
When do I get the new Security Patch?
Google’s Security Patches are released monthly and depending on the hardware in your phone. As these releases have specific hardware dependencies, we will need to ensure your phone is fully supported before we can test and release those to the operator. Once the quality has been assured, the Security Patch will be delivered to your phone. Due to this, the Security Patches are dependent upon your device model, operator and also your location.
Is Nokia 5.1 Plus part of Android One?
Yes
What are the benefits of Android One?
With Android One your phone is guaranteed monthly security updates for at least 3 years after the initial phone release.
Is there a possibility to hide the Notch on the Nokia 5.1 Plus?
We will enable setting to black out the notch in an upcoming update.
I still haven’t received an update, even though it was announced. What can I
do?
Software rollouts are a phased process so the timing of Android upgrades will vary by country and operator. In case you haven’t received your update yet, get in touch with our support team to learn more about it.
Support: https://www.nokia.com/phones/support
Official Support App: https://play.google.com/store/apps/details?id=com.hmdglobal.support
Comments
If not when will it be released?
even after factory data reset
Did reset and all..Do Doesn help.
They told me to visit nearest service center.F..k
No confirmation on getting problem resolve vai OTA update.
Most competitive devices with notch are playing youtube with full screen
We want the same to apply to nokia notch devices
Whoever is reading this please promote/ agree this article for nokia to catch upon with it ...
Nokia 5.1 plus is the worst product from Nokia.
#1.Phone vibrates like a crazy while playing some music on the speaker.
#2. Volte issue. The most basic or fundamental feature of the phone.
#3. Neither I'm able to make the calls now I'm getting one's.
#4. Screen display goes out suddenly.
#5. Hardware failure too in my case too while getting repaired from the Nokia Care.
#6. Touchpad is horrible.
#7. Camera quality is too not satisfactory.
#8. Battery backup has also got reduced after pie update.
#9. Stability issues after pie update.
#10. Display is not protected by gorrilla glass. Easily scratches occur.
H I G H L Y D I S S A P P O I N T E D