After update (new fw 330MB) today, i cant delete photo from SD card with Google Photo, i cant set permission for it, App has been informed:
me also i have the same problem. i cant delete picture from SD card using GOOGLE PHOTO. ACCESS DENIED appeared in the screen
I'm having the same issue too. I tried to delete cache or reinstall the app but doesn't work. Hope they find a fix soon.
The only fix I can suggest is a factory reset to see if this resolves the issue, someone else had an issue with Duo / Calculator and this seemed to fix the issue.
I know this is not everyones favourite solution but without access to manually clear the cache partition this is what we are left with as an option.
Has anyone tried backing up their photos and formatting the SD card? If it is a permission issue this may clear it.
I am lead to believe another December Oreo update will resolve this issue though from feedback on XDA.
Nothing works for me. First I tried to format the SD card (I tried one of 4GB and another one of 64GB) but the problem still there with both of them. After that I did a factory reset and nothing changes, when I try to delete a photo from SD card with Google photo I cant because it deny the access after I agree the permission.This are some screenshots of the problem.
Nothing works for me. First I tried to format the SD card (Itried one of 4GB and another one of 64GB) but the problem still there with bothof them. After that I did a factory reset and nothing changes, when I try todelete a photo from SD card with Google photo I cant because it deny the accessafter I agree the permission.
I dont know why? but im using Asus File Explorer, it still can delete photo from SD card, so what happen with Google Photo permission?
I don't think.because I've tried all old version Google photos and didn't work
Add me to the list.. Somethings gone crazy and now the phones default photos app (Google Photos) cant manage the phones photos.
Something needs tweaking at Nokia Firmware level I think as it happens even with the older versions of Google Photos.
Replying to keep this thread active as the problem is still there.
have same problem
can not delete picture and video from google photo app!!!
Nokia clearly don't read the forums. I've yet to see an answer from a Nokia/HMD staffer.
Report the issue by email here instead: https://www.nokia.com/en_gb/phones/support/
You will at least get it logged by someone inside the company that way.
Something to add to this thread, both myself and my fiancee has a Nokia 8, mine has never had this problem, hers has had it from the beginning. Mine is a few months old, as I got it when it came out and hers is about a month old. Reformatting the SD card doesn't seem to help, nor does resetting the app settings. Here's hoping for an official 8.1 release asap.
same problem. just factory reset my Nokia 8 this evening and the same situation happens, always shows "acess denied" everytime i allow the Photo app to acess my SD card. Looking forward to seeing Nokia and Google app developers to take action
Update to Android beta 8.1 it solves this issue. Go through the steps on the nokia support page to update.
8.1 final Is about to start rolling out which will fix this..
I just got the thanks for being part of the Beta email which comes before the rollout starts.
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