Nokia 5.1 Plus – General FAQs Thread

matteo.m
matteo.m ✭✭
edited November 2018 in Nokia 5.1 Plus


Own a Nokia 5.1 Plus? Need help with something? Please find below some of our most popular FAQs as well as links to our user guide and support app!

 

FAQs

 

Smart Lock does not work/ disappeared after the last update. How do I get it back?

Go to Settings > Security & location > Trust agents; disable Smart Lock and restart your phone. After the restart enable Smart Lock again and your Smart Lock should be up running again.

 

Why are there no specific Nokia built in apps?

Nokia 5.1 Plus is part of our ‘pure, secure and up-to-date’ pledge. This means providing a ‘pure Android’ experience, without any pre-installed apps or skins. Our consumers can pick exactly what applications they want on their phones.

 

When do I get the new Security Patch?

Google’s Security Patches are released monthly and depending on the hardware in your phone. As these releases have specific hardware dependencies, we will need to ensure your phone is fully supported before we can test and release those to the operator. Once the quality has been assured, the Security Patch will be delivered to your phone. Due to this, the Security Patches are dependent upon your device model, operator and also your location.

 

Is Nokia 5.1 Plus part of Android One? 

Yes

 

What are the benefits of Android One?

With Android One your phone is guaranteed monthly security updates for at least 3 years after the initial phone release.

 

Is there a possibility to hide the Notch on the Nokia 5.1 Plus?

We will enable setting to black out the notch in an upcoming update.


I still haven’t received an update, even though it was announced. What can I do?
 

Software rollouts are a phased process so the timing of Android upgrades will vary by country and operator. In case you haven’t received your update yet, get in touch with our support team to learn more about it.

 

Support: https://www.nokia.com/phones/support

Official Support App: https://play.google.com/store/apps/details?id=com.hmdglobal.support


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Comments

  • Please check the battery
  • matteo.m said:


    Own a Nokia 5.1 Plus? Need help with something? Please find below some of our most popular FAQs as well as links to our user guide and support app!

     

    FAQs

     

    Smart Lock does not work/ disappeared after the last update. How do I get it back?

    Go to Settings > Security & location > Trust agents; disable Smart Lock and restart your phone. After the restart enable Smart Lock again and your Smart Lock should be up running again.

     

    Why are there no specific Nokia built in apps?

    Nokia 5.1 Plus is part of our ‘pure, secure and up-to-date’ pledge. This means providing a ‘pure Android’ experience, without any pre-installed apps or skins. Our consumers can pick exactly what applications they want on their phones.

     

    When do I get the new Security Patch?

    Google’s Security Patches are released monthly and depending on the hardware in your phone. As these releases have specific hardware dependencies, we will need to ensure your phone is fully supported before we can test and release those to the operator. Once the quality has been assured, the Security Patch will be delivered to your phone. Due to this, the Security Patches are dependent upon your device model, operator and also your location.

     

    Is Nokia 5.1 Plus part of Android One? 

    Yes

     

    What are the benefits of Android One?

    With Android One your phone is guaranteed monthly security updates for at least 3 years after the initial phone release.

     

    Is there a possibility to hide the Notch on the Nokia 5.1 Plus?

    Yes, by going in developer setting you can hide the notch.


    I still haven’t received an update, even though it was announced. What can I do?
     

    Software rollouts are a phased process so the timing of Android upgrades will vary by country and operator. In case you haven’t received your update yet, get in touch with our support team to learn more about it.

     

    Support: https://www.nokia.com/phones/support

    Official Support App: https://play.google.com/store/apps/details?id=com.hmdglobal.support



  • nirman
    nirman ✭✭✭
    Vasanth26 said:
    Shall we get in built screen recording option in future
    Probably no as till now it is not a google stock android feature.
  • Anyone having screen flickering issues on Nokia 5.1 ? I am also when are we getting android p ???? pls help
  • Android pie is available for Nokia 5.1 plus
  • Android pie is available for 5.1 +.

  • Anyone having screen flickering issues on Nokia 5.1 ? I am also when are we getting android p ???? pls help
    Buenas, a mí me sucede que le doy clic en la pantalla y no selecciona a la primera. Tengo que darle una segunda vez. Es problema con mi tactil o todos los celulares vienen así? 
  • Volte not working after Android P update 
    even after factory data reset
  • SKG said:
    I received the Android pie update yesterday. After that when I go to Settings --> Sound.. the settings app crashes. Now I can't change the ringtone. There is a new app Actions Services which is also crashing. Could someone help how to solve? I tried restarting, clearing cache.. But didn't help.


    I'm facing the same issue.
    Did reset and all..Do Doesn help.
    They told me to visit nearest service center.F..k
    No confirmation on getting problem resolve vai OTA update.
  • I'm facing the same issue.
    Did reset and all..Do Doesn help.
    They told me to visit nearest service center.F..k
    No confirmation on getting problem resolve vai OTA update.
  • SKG said:
    I received the Android pie update yesterday. After that when I go to Settings --> Sound.. the settings app crashes. Now I can't change the ringtone. There is a new app Actions Services which is also crashing. Could someone help how to solve? I tried restarting, clearing cache.. But didn't help.



    Yeah... Me too . 
  • Vibration not working on my phone i tried sll reset,turn turned on accessibility setting but didn't work
  •  my nokia 5.1 plus (india) sensor is not working today at a time of calling..
  • Yes i also face this problem i have to wake up my phone with power button when i talk.
  • Please enable the camera2api in a future update
  • hello what the phone with the best longer time battery nokia 3.1plus or nokia 5.1plus?
  • Sometimes,the volume rocker doesn't work well (down).I want to know whether it's a issue with software or hardware 
    Now-a-days,I'm not facing such issues,thanks for fixing
  • Any news on a North America friendly or global version with support for comon LTE bands in USA/Canada? im looking for an X5 (5.1 plus) or X6 (6.1 plus)? if its coming soon i will wait and get a nokia...
  • Also, how does one start a new post / thread / discussion on this forum ?!?