I have got my N8S for a week now. Love a lot about it. However I also love listening to music and I can't do that anymore. When using the usbc port (and original dongle) to plug in my headphones and listening to music, the phones starts to overheat. The plug and the backside get extremely hot. The battery straks to run down faster and at some point I take the dongle out because it starting to smell.
This is a deal breaker for me. I really want to keep using this phone. What I need to know is, if this is a software issue and can be fixed with future update. Or is it is likely hardware oriented. Can somebody help me out?
Joris
3
Comments
I like the new Nokia and love the phones they make but the customer support is nowhere near the level that it should be (not the fault of people working for Nokia customer support). I hope it will improve asap.
I dropped my N8S and the front screen broke. I hope it can be fixed and for an reasonable price. But I am sceptical. Nokia needs a Apple like customer survice if it want to get big again.
Nokia don't need Apple like customer service where when something is wrong with the phone they just tell you that you're using it wrong!!!!
I think we have to use the wirelessheadphone
Same issue here. Does this issue is covered by waranty? Do they even have a solution to this problem?
I have the same problem. I also have problem with noises when I listen using headphones. I posted it in another post. I also found that some other user posted here information about these noises. Looks like Sirocco's headphones idea is a really poor design.
JC
But no where to turn to. No real customer support. It sucks!
- Phone overheats with earphones.
- Strange noise while surfing internet and listening music at the same time.
Solution : I have got one personal solution for this problem. I have started using Bluetooth earphones (wireless ones) and since that time both the issues of heating and scrttchins sounds have gone. Hope this helps others.
However this can be a temporary solution but such a shame. I purchased this phone for 50k in India and am bound to find alternative solutions for manufacturing defects of such a known brand !
Sirocco seems to be a big failure and we are the fools who purchased a mess.
Same problem with my NS8 as well. Now I detected a new problem. The phone does not switch on. It reboots with the android one screen and then the phone phone switches off.
And the same process is repeated and continuous without the phone turning on.