Hi all
Some thirdparty applications can't see the intergrated fingerprint sensor anymore. I'm able to unlock my Nokia 8 with a fingertip, but other non system applications show a grey icon and text in the "Login dialog" with fingertip.
Did somebody found an solution für this issue?
I tried to remove all stored fingers and readded them - with no success.
Kind regards
1
Answers
I can't seem to register new ones either: it's stuck at 5% (the first fingerprint)
I can't even register the lost fingerprints again because my Nokia 8 tells me that those Fingers are already registered.
There should be a mechanism to keep some battery to keep these type of information. Like it shutdowns itself when the battery level is 5%..
Email answer from support:
Let's hope that "We will make sure that the next security update brings a fix. It won’t take long" will really come true ...
https://translate.google.com/translate?hl=nl&sl=nl&tl=en&u=https://mijnnokia.wordpress.com/2018/10/18/lang-leve-de-nokia-batterij/&sandbox=1
Since the patch I depleted the battery 2 times to 0% and after that the fingerprints are there. Before this update I had the same problem like all here.