Hi everyone!
Hi everyone!
Please be aware that we have recently become aware that somebody is sending fake/spoof SMS, calls and emails referencing Nokia.com whereby unsuspecting consumers are being asked to submit money/registration fees against a lucky draw. PLEASE DO NOT PARTICIPATE IN ANY OF THESE FAKE OFFERS OR GIVE OUT ANY OF YOUR INFORMATION IN THIS REGARD.
Please contact 18001028169 or [email protected] for any further queries.
Best regards,
Laura
Comments
Please look into the matter, as due to Nokia design fault in my 5.1 plus they are charging me 1200rs for repair.
👆🏻 Here's a screenshot of the SMS sent by those fraudsters received by my Aunt on 05th February, 2019.
I too had received such SMS on 04th February, 2019, But, I had deleted it. However, I have the screenshot of the Call log from the cell no. (+91) 7250052165. That guy pretended to be an employee of Shopclues.com, he did not even mention his name and designation. I have marked his call as a Spam call.
Here's the screenshot of the said call log👇🏻
I request HMD Global to investigate this and get to the bottom of this matter. If required, Please lodge a police complaint by registering a F.I.R.
It appears that somebody within your company or from the courier company is leaking customer data to such fraudsters.
I and my aunt had purchased Our Nokia Phones from your website. The guy who had called from the aforementioned number knew perfectly well that I had even won Nokia Bluetooth earphones as lucky draw.
The Caller told me that he is calling from nokia and told me that I have purchased Nokia Mobile from shopclues and I will have the chance to win tata safari, etc. etc.
Since I have not purchased it from shopclues, I asked him his name, and he answered as Rakesh Kumar. Then again forcefully I asked him his email id but he hanged the call.
The issue is that, from where these people getting details that I own the nokia phone which I have bought just one week before ?
Be aware of this and the right thing to do if you receive any such offers is you just IGNORE it or you could file a complaint !
thanks for warning everyone, much appreciated.