Hey, i have done all that Nokia had ask me to do to fix this screen freeze/unresponsive issue and nothing work. The issue is actually an hardware issue, I bought my phone from amazon and was unable to return the phone (due to the 3 month warranty expiration) after waiting so long to see if an update would of rectify the issue. I Rectify The Issue By Replacing the Screen, now my phone works really well,no issues at all now. I am very disappointed with Nokia, I had to spend an extra 188 USD on a brand new phone just to enjoy a good experience.
Get your screen change from service center
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