Compass not working since Pie

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Comments

  • martin.fd
    martin.fd ✭✭✭✭
    kazor said:
    the compass does work for a minute or so after every restart then it goes haywire.
    ... not here, tried several times!
  • pasoderb
    pasoderb ✭✭
    martin.fd said:
    kazor said:
    the compass does work for a minute or so after every restart then it goes haywire.
    ... not here, tried several times!
    Same here, does not work ok after restart.
  • user389
    user389 ✭✭✭✭
    At home in the comfortable armchair, the blue 'fan' in Google Maps is often displayed correctly at first.
    I reckon it has to do with with the ~40 visible WiFi routers and Bluetooth devices from my neighbors, that Google has mapped and use for both location and compass, until it picks up real GPS and magnetometer data.

    -- 
    Hans
  • martin.fd
    martin.fd ✭✭✭✭
    edited February 2019
    After I sent again a long email with a detailed error description expressing again my annoyance about the broken compass, the request has obviously finally landed with someone who is not a robot and actually suggested something new - see below
    Didn't solve the problem either ... :/
  • user1508944393720
    user1508944393720
    martin.fd said:
    After I sent again a long email with a detailed error description expressing again my annoyance about the broken compass, the request has obviously finally landed with someone who is not a robot and actually suggested something new - see below
    Didn't solve the problem either ... :/
    Not work for me also
  • user1529662512515
    user1529662512515 ✭✭
    Same problem here still not fixed with february update:  compass not working properly, and camera exposure sometimes works, sometimes not. Model TA-1004 00WW_5_140
  • Sanderschot
    Sanderschot
    I''ve been having the same problem here. Reported it to the Nokia chat app but all I got was a ''will forward to the relevant department''''
  • Mihail Tinchev
    Mihail Tinchev ✭✭✭
    martin.fd said:
    After I sent again a long email with a detailed error description expressing again my annoyance about the broken compass, the request has obviously finally landed with someone who is not a robot and actually suggested something new - see below
    Didn't solve the problem either ... :/
    The support suggested to me to try this method a month ago. It did not work then, and as I can see - it does not now, after the latest firmware update.
  • marsic
    marsic ✭✭✭✭
    Ok. @martin.fd , would you mind if I'll ever shove the above screenshot in discussions on Twitter, if such a context will arise? Just in case I'll encounter some stubborn apologists or to showcase their don't-give-a-rat's-ery and the uselessness of their "support" robots.
  • martin.fd
    martin.fd ✭✭✭✭
    edited February 2019
    @marsic: Feel free! I just extended the screenshot to add some for information ...
  • Mihail Tinchev
    Mihail Tinchev ✭✭✭
    @marsic, you may use my conversation from 21st January, as well. I cannot believe how much the support loves to lie.
  • user1529662512515
    user1529662512515 ✭✭
    Well, dear Nokia team, know that the compass bug has NOT BEEN FIXED in the February update, and that the camera exposure works sometimes and sometimes not (meaning that when you slide the sun icon next, to the viewfinder square, sometimes it changes exposure, and sometimes it does nothing).
    I know i am repeating myself but this REALLY has to be fixed, it can't wait no longer. Model TA-1004 00WW_5_140
  • Mick1965
    Mick1965 ✭✭✭
    Me too.
    Was told to keep an eye out for the next update, this was before I even received the January security update.
    Not had the February update yet but still hoping even though I read it's not fixed.



  • user1508938037450
    user1508938037450 ✭✭✭
    They told us in January, that with the Februrary-Security-Patch will our Nokia's 8 arrive a "perfect" Update for Camera-firmware and the other problems, (Compass and so on). And, what us the result. No "better" camera, no correctly working compass. This is the "reality". And that's why I shall a buy a Nokia 9 Pure View. NO,  NO and NO! 😡 I cann't/ will believe any more. Only hole words. 😡😡😡
  • Mihail Tinchev
    Mihail Tinchev ✭✭✭
    edited February 2019
    I am writing just to push this discussion to the top. It should always be up there, until Nokia fixes the compass.
  • user1508938037450
    user1508938037450 ✭✭✭
    Sorry, you can write here so often you will. It is the same with the "camera-problems". It will be not changed. So often as we had wrote here and to the support, it isn't to understand that we have no result or any information from HMD. And, I believe, it will be not changed.

    HMD has only ears for his "grandious" Nokia 9.
  • jdan
    jdan ✭✭✭✭
    Mihail Tinchev said:
    I am writing just to push this discussion to the top. It should always be up there, until Nokia fixes the compass.
    https://community.phones.nokia.com/discussion/comment/86158/#Comment_86158
  • jdan
    jdan ✭✭✭✭
    https://community.phones.nokia.com/discussion/comment/86158/#Comment_86158
  • martin.fd
    martin.fd ✭✭✭✭
    The support has (after they first closed the case and I replied that the problem is not solved) once again confirmed that there will be a fix soon:

    There's almost a little bit of hope ... o:)




  • Jimmmy
    Jimmmy
    It is 1st March and I still do not have a February patch. I believe this is because they are working on fix the compass problem in the next security update.
  • Nate
    Nate ✭✭
    **** I ended up flipping my phone when using the compass couple of times for directions when I visited Hong Kong last week. When will there be a fix?? 😑
  • Hugh Matthews
    Hugh Matthews ✭✭✭
    @ martin.fd If they don’t honour that promise I will very tempted to find out where they are hiding and demand several beers.
  • potemkin
    potemkin ✭✭✭
    @martin.fd How long did you had to wait to get that information from Nokia mobile care?
  • gavias2
    gavias2
    After february update, the compass its not working, and obviously that Nokia knows it! The contact center always say  something positive. They dont know  if the issues Will be resolved.
  • gavias2
    gavias2
    edited March 2019
    Nokia knows that Nokia 8 has bugs on the camera, on the compass and so on. We never know if Nokia Will correct those issues. Contact center Will always say what we want to hear, and hope that time Will make us forget!
  • Hugh Matthews
    Hugh Matthews ✭✭✭
    I've just been out in the gorgeous hills of Middle Denmark with my 8 running with ViewRanger topographical maps. Not only is the lack of compass a pain in the proverbial when trying to find your way, the GPS takes absolutely ages to get its bearings.
  • martin.fd
    martin.fd ✭✭✭✭
    potemkin said:
    @martin.fd How long did you had to wait to get that information from Nokia mobile care?
    Altogether it was a conversation over four days, which ended with this statement ...
  • martin.fd
    martin.fd ✭✭✭✭
    Hugh Matthews said:
    ... running with ViewRanger  ... the GPS takes absolutely ages to get its bearings.
    I don't know Viewranger that well (used to have it on my Symbian Nokia 5230 long time ago ;-) ), but e.g. in "Locus Map" you can set the speed at which you want to switch between compass and GPS data ... maybe Viewranger offers this option as well?!

  • gavias2
    gavias2
    edited March 2019
    Nokia is trying to achieve the quality of the great huawei, samsung, apple. For this it is producing guinea pig models, and makes guinea pig buyers.
    But it does not seem to realize that having thousands of unsatisfied consumer burns the brand. It's a shot in the foot.

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