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According to this mail Nokia 5 should stop receiving updates from July 2019. See below

According to this mail Nokia 5 should stop receiving updates from July 2019. See below

Swapnil Raj Swapnil Raj
✭✭✭  / 

Comments

  • Matt Nona Matt Nona
    ✭✭  / 
    Is it Nokia 5 or Nokia 6?
  • Swapnil Raj Swapnil Raj
    ✭✭✭  / 
    Matt Nona said:
    Is it Nokia 5 or Nokia 6?
    The same rule applies to Nokia 5 as well. You can contact the Nokia support for more info
  • Swapnil Raj Swapnil Raj
    ✭✭✭  / 
    Only Nokia 3.1 plus(Mediatek) and Nokia 2(Snapdragon 212) are the other entry level phones to have not got the update.
  • bill 6 bill 6
     / 
    All Nokia 5 owners will have to change to a later model Nokia phone. Ha ha, I don't think.
  • bluetoothsk bluetoothsk
    ✭✭✭  / 
    My Lumia 550 will receive updates until December and my nokia 5 only until July
    What the f... 
  • Swapnil Raj Swapnil Raj
    ✭✭✭  / 
    bluetoothsk said:
    My Lumia 550 will receive updates until December and my nokia 5 only until July
    What the f... 
    Windows is better at delivering Security updates
  • madbilly madbilly
    Super User  /  edited April 2019

    Thank you for sharing this with us, it confirms what we had feared - that security updates will only be provided until 2 years after the product launch.

    Now, HMD had mentioned this before, but it was not clear when the 2 years would finish. The launch was at the end of February 2017 but the Nokia 3, 5 and 6 were not actually available in many markets until many months after that. I think it's reasonable for customers to expect that the security updates continue until 2 years after the launch in their local market. Anything else I consider to be misleading advertising.

    So, where in the email you received does it say July 2019? I can't see that anywhere.

    Thanks :)

    EDIT - I see that you're reposting what someone else posted in another forum - thanks for sharing but it would have been better just to post the link to the other discussion so we could all talk about the same topic, in the same thread. Repeatedly posting the same thing everywhere is almost spamming...

    Also, I see that the email says both 2 years from product launch and 2 years from purchase. Those are two very different things.
  • Guirri Guirri
    ✭✭  / 
    i do not think that Nokia wil leav US with a half backed Nokia 5
  • Swapnil Raj Swapnil Raj
    ✭✭✭  / 
    madbilly said:

    Thank you for sharing this with us, it confirms what we had feared - that security updates will only be provided until 2 years after the product launch.

    Now, HMD had mentioned this before, but it was not clear when the 2 years would finish. The launch was at the end of February 2017 but the Nokia 3, 5 and 6 were not actually available in many markets until many months after that. I think it's reasonable for customers to expect that the security updates continue until 2 years after the launch in their local market. Anything else I consider to be misleading advertising.

    So, where in the email you received does it say July 2019? I can't see that anywhere.

    Thanks :)

    EDIT - I see that you're reposting what someone else posted in another forum - thanks for sharing but it would have been better just to post the link to the other discussion so we could all talk about the same topic, in the same thread. Repeatedly posting the same thing everywhere is almost spamming...

    Also, I see that the email says both 2 years from product launch and 2 years from purchase. Those are two very different things.
    Nokia 5 was first available in July 2017. So adding two years to it becomes July 2019.
    Nokia 6 was first available in Feb 2017.
    The 2 year expiry is calculated from the date of availability.
    Nokia 3 also launched with Nokia 5 in Feb 2017 became available only in June 2017 and received March update on 3rd April.
  • bluetoothsk bluetoothsk
    ✭✭✭  / 
    Swapnil Raj said:
    bluetoothsk said:
    My Lumia 550 will receive updates until December and my nokia 5 only until July
    What the f... 
    Windows is better at delivering Security updates
    But windows phone is a ''dead'' OS, isn't it?
  • MatthiasR MatthiasR
    ✭✭  / 
    According to Nokia, there should be at least 2 years of software updates and 3 years of security updates.

    Android 10 for Nokia 5 will certainly not come, but monthly security updates will probably continue, I hope for about 3 years.
    Then Nokia would have done everything right.

  • madbilly madbilly
    Super User  / 
    Hi @MatthiasR, when the 3, 5 and 6 were launched they only stated two years of updates of any kind as far as I know. It's difficult to find a reference now though.
  • Swapnil Raj Swapnil Raj
    ✭✭✭  / 
    @madbilly Here it is
    www.gizbot.com/amphtml/mobile/news/nokia-6-nokia-5-nokia-3-android-o-android-p-updates-two-years-support-041419.html
    www.androidheadlines.com/amp/2017/06/nokia-3-5-and-6-to-receive-updates-for-the-next-2-years.html

    I can share more such articles if you want
  • madbilly madbilly
    Super User  /  edited April 2019
    Hi @Swapnil Raj, thanks. Those articles cite NPU and Gearburn as their sources, and the NPU one also refers to an NDTV article. I found these three myself last night as well:
    “What we are now committing (to) is that whenever a consumer buys a device, two years from that we will do the updates…” HMD Global CEO Arto Nummela told Gearburn at the South African launch event.
    Sarvikas stresses on Nokia's "pure Android approach", and said that customer feedback showed a demand for clean, easy to use, and snappy user interfaces. "The best way to do that is to do the purest form of Android out there," he says. "It makes it easier to roll out updates and commit to monthly security updates across the portfolio, so we can keep the consumer safe, and also deliver the latest features.” Sarvikas adds that Nokia’s Android phones are guaranteed software updates for two years.
    These are only written quotes, or reports, and only the quote from Arto Nummela is actually useful in our current discussion because he says the two years runs from the date that the device is purchased, not the date the device was launched. Unfortunately Arto left HMD a month or so after that article was written.

    If we can find a video of of the chiefs of HMD saying these things then that will be gold. I'm going to continue looking.
    Cheers :)
  • Swapnil Raj Swapnil Raj
    ✭✭✭  / 
    @madbilly For a non Android One phone to get updates in the 3rd year it has to be an Android Enterprise Recommend Device atleast. Only Nokia 8 is an Android Enterprise Recommend Device which is not Android One. Nokia 3, 5 & 6 were not added in this list.
  • cooljevil cooljevil
    ✭✭✭  / 
    Everyone! Please look at this screenshot for the delayed update:

  • MatthiasR MatthiasR
    ✭✭  / 
    We'll see what happens in about 3 months with the Nokia 5 (2017).
    Should they just stop doing security updates,
    think many have the devices of the first series will then certainly no new Nokia devices buy more.
    Actually it should not be a problem to bring monthly security updates, it's pure Android, it is always said at Nokia.

  • Dorian D Dorian D
    ✭✭  / 

    🙃
  • MatthiasR MatthiasR
    ✭✭  / 
    Have now received the security update in March 2019.
    Nokia 5 (2017) - TA-1053 - Germany
    Version is currently called 00WW_6_12E_SP02.
  • Swapnil Raj Swapnil Raj
    ✭✭✭  / 
    Nokia 5 getting update in India too
  • Azuwaza Azuwaza
    ✭  / 
    > @Swapnil Raj said:
    >

    And new build Android 9 Pie MR UPDATE when?
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