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Sim card support problem

 If problem have any software related issue & get remote online support & solve issue, then i think it is a great support for us.

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I bought Nokia 5 yesterday and, after putting in PIN and verifying it again, when I came to add top-up voucher, the PIN was wrong. I know it is correct as it is the only PIN I use. The chap in shop had already put in fingerprint sensor - could this be the problem?

Thanks for any help

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