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Dolby Surround Sound Issue

Any updates on a bug fix when accessing this on the equalizer settings in Google Play Music?

Best Answer

Thanks MAX,
I was able clear the Data and Enable the equalizer on Google Play Music. And it works fine.

Nokia 5 on Android 7.1.2 here.


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I can't open Dolby equaliser

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Yeah, it's currently a bug/issue on the Nokia 5 that the Dolby Equalizer can't be opened or customized especially on Google Play Music. Nokia promised a fix soon but I hope it would be sooner though. Let's wait for official updates.

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Yeah

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I cant find Dolby sound option in sound in settings

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Quoting from Nasri96 (Thanks!), which worked for me: "Go to settings. Then Apps. Then show system apps.. search for MusicFX. Click storage then Clear cache and clear Data."

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Hey max. I need to find Dolby option in my phone .. plz help me
Hi, like I quoted above which worked for me: 1. Go to Settings 2. Select Apps 3. Select the 3-dots on the upper right, then select Show System 4. Find and select the MusicFX app on the list 5. Then select Storage 6. Then select Clear Cache, then Clear Data 7. Now, go back to Google Play and select Equalizer settings, and it may be already available to do your adjustment settings. 8. I hope that helps, if not, research further on forums, I guess...

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*I mean Google Play Music on Step 7 above^

Hola, según una actualización corregirá esto, más Nougat 7.1.2 no lo hizo, sigue el fallo :(

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Hi, according to an update will correct this, more Nougat 7.1.2 did not, follow the bug :(

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I have nokia 7.1.1 is it comfortable for dolby sound

Tech Wizard

Answer

Thanks MAX,
I was able clear the Data and Enable the equalizer on Google Play Music. And it works fine.

Nokia 5 on Android 7.1.2 here.


1 person likes this

Tech Wizard

Image of the Equaliser on Google Play Music.
image



1 person likes this

Nishanth...

Hello, this is the Generic Equalizer for Android, it is not Dolby Surround Sound.

Dolby Surround Sound is just a screen with Turn ON, OFF, Music Mode or Theater Mode... in the case of Dolby ATMOs if it is a complete Equalizer with many Options.

image

Well... I guess we'll have to clarify with Nokia directly then. I think Dolby Atmos is only exclusive to Nokia 6? But it's good enough that we can access this equalizer by doing workaround, even if it is generic, on Play Music or any other music app than nothing. Let's see if Nokia can give us an answer on this...
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